330 Ellis Street
The Adult Education Program Specialist provides instruction to program participants in basic skills, such as reading, writing, and speaking English. They will also support participants in attaining and/or getting closer to attaining a high school diploma or GED. The Adult Education Program Specialist will work with participants to set both education and career goals.
Program participants will present with various levels of literacy and education levels. As a result, the Adult Education Program Specialist will need to use various teaching strategies and methods to meet all of the participants’ needs. In addition, this position will focus on helping participants develop literacy and education skills needed to be successful in the workplace.
This position will work closely with the Financial Literacy Specialist, Senior Manager of Learning and Development, the Workforce Development Coordinator as well as various program managers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Adhere to all laws and requirements regarding confidentiality, professional ethics, child and adult protective services, contractual agreements, etc.;
- Ensure all participants progress and notes describing work together are input into ETO accurately and weekly;
- Evaluate participants’ strengths and weaknesses as it relates to their education skills ;
- Plan and teach lessons to help participants gain the knowledge and skills needed to meet their goals, such as learning English or earning their high school diploma;
- Emphasize skills that will help participants find jobs, such as learning English words and common phrases used in the workplace;
- Work with participants individually to challenge them and overcome their weaknesses;
- Assess participants for possible learning disabilities;
- Monitor participants’ progress toward their goals;
- Help participants develop study skills;
- Connect participants to other resources internal and external to Glide, such as mental health support or job placement services;
- Run a baseline assessment with each participant;
- Conduct routine assessments to track progress with each participant;
- Willing to be trained in new teaching methodologies;
- Ability to deal with difficult interactions. Strong conflict resolution skills. Able to defuse potentially volatile situations with patience and tact ;
- Ability to prioritize work and multi-task within specific timelines;
- Adhere to professional boundaries and standards. Understand and follow basic ethics, values and principles of social work practice, including those mentioned above;
- Demonstrated knowledge of principles and techniques of teaching and instruction, especially to adult learners and/or those from a low-income background
- Demonstrated skill in selecting and using training methods and procedures appropriate for the situation when learning or teaching new concepts;
- Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work. Exercise sound judgment in interactions with others;
- Works well under pressure and manages stress effectively in a demanding and fast paced environment;
- Demonstrates Cultural Humility. Has the ability to work effectively across cultures. Demonstrates a commitment to staying curious, learning, communicating, and working respectfully with people different from themselves;
- Commitment to the mission, values and philosophy of GLIDE ;
EDUCATION and/or EXPERIENCE
- Bachelor’s degree in social service, Education, Counseling, Social Work, Psychology or related field required OR equivalent experience of 1+ year working with socially and/or economically marginalized families with challenges negotiating their preferred relationships to multiple problems, or an equivalent of education and experience;
- Experience working in a community based social service agency with people in relationship with homelessness and poverty and the problems that often come alongside these experiences;
- Experience working in and/or alongside other systems that often affect the lives of poor and marginalized families.
CERTIFICATES, LICENSES, REGISTRATIONS
- Must be open to obtaining any certificates or licenses necessary to be an Adult Education Program Specialist
- Exceptionally strong communication skills;
- Proficiency in spelling, grammar and writing needed to draft detailed instructions, service plans, correspondence, memos, and other required documentation.
- Basic mathematical skills
- Competent in the use of a computer, specifically MS Office Suite
The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
- Vision corrected in normal range;
- Hearing corrected in normal range. Ability to communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking;
- Able to use equipment typically found in an office environment. Uses standard office equipment and inputs and retrieves information from a computer. Uses computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time;
- Activities that occur frequently are: sitting, standing, walking, and handling. Activities that occur infrequently are: bending, crouching, kneeling, twisting, reaching straight above and below shoulder level, carrying and lifting up to 25 pounds;
- Ability to sit for minimum periods of one hour at a time, and come and go from the work area repeatedly throughout the day. Ability to move quickly to address emergency or potentially dangerous situations. Ability to move about the building and the organization as needed;
- As this position requires periods of sitting and repetitive use of a telephone, computer and other office equipment, this person must take frequent short breaks and integrate stretching into her/his daily duties to avoid musculoskeletal disorders;
- Ability to use public and/or private modes of transportation. Duties are office based, but travel to various San Francisco venues may be required
The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
- Community based social service office environment that serves residents who can struggle with their relationships to anger and fear in ways that can manifest as aggressive behavior;
- Potential exposure to a range of pests and other occupational hazards related to working in a housing site in the Tenderloin;
- Noise level is moderate and lighting is conducive to completion of work;
- Glide is located in the Tenderloin, a high-crime neighborhood. Due to our surroundings, it is important to always be aware of what’s going on around you while walking around the neighborhood.
GLIDE is an Equal Opportunity Employer. All qualified applicants will receive consideration without discrimination on the basis of race, color, religion, gender, national origin, ancestry, age, marital status, pregnancy, medical condition, disability, or sexual orientation. As an equal opportunity employer, we are committed to identifying and developing the skills and leadership of people from diverse backgrounds. People of color, differently-abled people and LGBT persons are strongly encouraged to apply.
Minimum Education Required
How To Apply
Please send your resume for immediate consideration. Help us get to know you by including a note about yourself, plus any additional info that might be relevant!