Programs & Strategic Initiatives Specialist

Note: This is a two-year contracted position with possibility for renewal pending future funding

SUMMARY

The Programs & Strategic Initiatives Specialist provides support to National PTA’s Programs & Strategic Initiatives team. The Programs & Strategic Initiatives team provides access to engaging, educational and fun opportunities that inspire, recognize, and affect all students and their families. 

ESSENTIAL FUNCTIONS

The Specialist works collaboratively with national staff, corporate sponsors, and volunteer leaders to implement family engagement programs. The Specialist assists with building partnerships and developing program materials that support the implementation of National PTA programs across a diverse range of communities, schools, and families. They will also support the creation, project management, project evaluation and dissemination of resources and support trainings for parents, caregivers, PTA leaders, and other stakeholders as follows:

PROJECT COORDINATION

Coordinate and implement program-specific materials, tools and resources

Provide regular communication, training and support to program participants

Provide high quality and efficient customer service to PTA leaders

COMMUNICATIONS

Support and track the development and implementation of PTA program communications plans, web content, and other outreach materials that support of National PTA’s program

Support PTA’s Storytelling efforts: coordinate, collect and track surveys, final report data, photos and stories in support of program promotion

Work within and across departments to provide program information and utilize existing channels to disseminate communication to parents, caregivers, PTA leaders and other stakeholders.         

ADMINISTRATION

Oversee email inboxes to ensure timely responses to public, partner and member inquiries

Provide general program support including meeting management, collection of materials, processing of payments and running the good standing process.

Other duties as assigned

Requirements

REQUIRED EDUCATION & EXPERIENCE

• Bachelor’s degree or equivalent professional experience
• 1-3 years of professional experience, with at least one year of solid project coordination experience preferably with an education nonprofit/association
• Experience providing excellent customer service for PTA members and the general public
• Experience writing and creating communications tools for internal and external audiences
• Experience with community outreach and volunteer engagement with a wide variety of audiences

REQUIRED SKILLS

• Exceptional administrative and project coordination skills
• Strong organizational skills with a high attention to detail
• Effective interpersonal and verbal/written communication skills
• Can effectively prioritize projects and tasks to meet deadlines
• Strong verbal, writing and editing skills
• Ability to work independently and as an enthusiastic team player
• Highly organized, flexible, and strong customer-service orientation
• Strong technology skills, including Microsoft Office, familiarity with cloud-based data management/storage systems, and comfort with/ability to use survey instruments
• Strong presentation skills

WORKING CONDITIONS

Work is performed in a professional office environment and remotely, currently in a hybrid structure. The incumbent should plan on partial or full in-person work for this position.

Position may require occasional evening and weekend work for special programs and/or events

Incumbent routinely uses standard office equipment including computers, phones, photocopiers, etc.

This is a largely sedentary role. Routine activities and special events may require the ability to lift files, packages and related materials weighing up to 20 lbs. and to bend or stand as necessary

Position located in NPTA, Alexandria, VA headquarters.

KEY COMPETENCIES

• Job knowledge
• Teamwork and cooperation
• Communication
• Commitment to diversity and inclusion in all aspects of work
• Product development
• Project Coordination
• Customer Service

The position is open until filled. For best consideration, please apply by August 12, 2022.  

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, paid parental leave and a strong 403(b) plan.

We are an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact us.