Director of Human Resources

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Published 24 days ago

The Director of Human Resources (‘DHR’) will help to develop and execute the general and strategic people-related initiatives for GBFB while managing the day-to-day Human Resources Team Operations. 

The DHR administers or oversees the administration of Human Resource programs including, but not limited to diversity, equity, and inclusion; recruitment; benefits and leave management; employee relations; performance management; recognition and rewards; occupational health and safety; and learning and development. 


  • In collaboration with the Human Resources Managers, helps lead in the development of and implementation of programs, initiatives, and strategies to foster a diverse and inclusive workplace; this includes, but is not limited to, overseeing, developing, and directing the management of training events on diversity, equity, and inclusion, ensuring all Team Member needs are met.
  • Oversight of all benefit plans, including medical, dental, vision, life, disability, flexible spending plans, retirement plans, and leave programs.
  • Partnering with the Human Resources Managers, oversees the Annual Open Enrollment process. 
  • Manage the 401(k) and 457(b) plans, including but not limited to payroll reconciliations, annual testing, audits, and compliance with IRS and DOL regulations. Prepares and settles annual 401k employee true-up payment, with responsibility managing the 5500 audit/filing and non-discrimination testing activities.
  • Manage the talent management process to attract, hire, retain, compensate, and performance manage talent for our team.
  • Manage vendor relationships including but not limited to benefit brokers, insurance benefit providers, retirement plan service providers, etc.
  • Manage and execute the mid-year and year-end performance management process.
  • Ensure compliance with Federal, State, and local recruiting and employment, unemployment, workers compensation, wage and hour, and benefit requirements. 
  • Manage the organization’s record retention program, including team member files, immigration, background checks, drug testing, etc. 
  • In collaboration with the Human Resource Managers, supervise the development and execution of the organization’s learning and development strategy.
  • Collaborate with external HR advisors, and attorneys as required.
  • Deliver timely data and reports for HR metrics including analytics including executing an annual Team Member survey.
  • Draft and update HR policies, Stand Operating Procedures (SOPs) and guidelines with a review of all relevant SOPS periodically.
  • Lead in fostering a unified and balanced culture that inspires excellent performance and strong Team Member engagement in support of GBFB’s values.
  • Oversee and execute investigations, reporting and compliance relating to all team member complaints and accidents.
  • Develop and maintain a highly effective Human Resources Team; Directly supervising two Human Resource Managers. 
  • Perform other duties as assigned.


  • Ability to adapt to the needs of the organization and team members.
  • Ability to recognize and prioritize issues and opportunities; manage multiple tasks, and independently develop and execute sound solutions.
  • Excellent verbal, written, spreadsheet and presentation skills and proficiency in the Microsoft Office Suite.
  • Experience with project management.
  • Excellent use of judgment and discretion required relative to sensitive and restricted organization and team member information. 
  • Capable of highly independent work, as well as being a team player and role model.
  • Strong analytical and problem-solving skills.
  • Strong HRIS and learning management system acumen; with the ability to quickly learn the organization’s HRIS and learning management systems.
  • Strong negotiation skills; using diplomacy and understanding as pillars to achieve successful outcomes.


  • Bachelor’s degree in Business Administration, Human Resources, or related field; M.S. degree preferred.
  • 15 years of Human Resources Generalist experience, including experience at a strategic level in diversity, equity, and inclusion initiatives, learning and development initiatives, and benefits and payroll management.
  • PHR/SPHR certification or equivalent certification, preferred.
  • Thorough knowledge of employment-related laws and regulations with expert knowledge of COBRA, ERISA, FMLA, worker's compensation as well as various state benefit and leave laws.
  • Comprehensive knowledge of retirement plan administration.
  • Demonstrated experience in successfully managing and developing a progressive and high-performing Human Resources Team.
  • Demonstrated competence in employee relations and conflict resolution.
  • Ability to work in a fast-paced environment.

Work Environment/Physical Demands:

  • Ability to sit a minimum of 3 hours.
  • Lift up to 25lbs.

Reports to:  Senior Vice President of Human Resources

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The Director of Human Resources (‘DHR’) will help to develop and execute the general and strategic people-related initiatives for GBFB while managing the day-to-day Human Resources Team Operations. 

The DHR administers or oversees the…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    February 4, 2022
  • Education
    4-Year Degree Required
  • Professional Level


Medical and Dental

The Greater Boston Food Bank provides medical and dental coverage to all full-time and part-time employees who work a minimum of 30 hours a week and their dependents effective upon hire date.

Life Insurance

The Greater Boston Food Bank provides, at no cost, life insurance and accidental death and dismemberment (AD&D) insurance.

Domestic Partner Insurance

The Greater Boston Food Bank offers domestic partner benefits.

Employer Paid Short Term Disability

At no cost to the employee, short-term disability coverage is provided and will replace income up to 60%.

Employer Paid Long Term Disability

Long-term disability coverage is provided at no cost to eligible employees. The benefit pays 60% of base salary should an employee become totally disabled for more than 13 weeks. There is also a “Tax Choice” option which enables people to pay the taxes on the benefit up front in order to receive the full benefit without being taxed later.

Flexible Spending Accounts

Spending accounts will offer you a way to reimburse yourself for certain health care and dependent care with tax-free money from your paycheck.


New team members are automatically enrolled in the 401(k) on their date of hire and have the option to change the status at any time.

Additional Advantages to Working at GBFB

Flexible Working Arrangement

The normal business hours are 8:00 AM to 4:30 PM. Based on business need and supervisory approval, Flexible Work Arrangements are available.

Paid Time Off (PTO)

The Greater Boston Food Bank believes that you are the best person to manage your personal time. To make it easier for you to do that, we offer paid time off. You will receive a pool of days that you can take for vacation, sickness, or personal needs.

Paid Holidays

We observe the following holidays during the year:

  • New Year’s Day
  • Martin Luther King Day
  • Presidents Day
  • Patriot’s Day
  • Memorial Day
  • Juneteenth
  • Fourth of July
  • Labor Day
  • Columbus Day
  • Thanksgiving
  • Day After Thanksgiving
  • Christmas Eve
  • Christmas Day

Employee Assistance Program (EAP)

The Greater Boston Food Bank has counseling professionals available to assist employees and their families with work and life issues. The EAP program is designed to provide immediate confidential counseling services and referrals when necessary.

Employee Referral Program

The Greater Boston Food Bank staff have the opportunity to help bring new talent into vacancies through our Employee Referral Program. Successful referrals result in Finders Fees.

Tuition Reimbursement

Reimbursement to employees for a portion of tuition paid toward a bachelor’s degree or work-related post-graduate study after three months of employment.

Volunteer Program

Volunteerism is a uniquely American tradition. No other society relies so heavily on the voluntary donation of time and talent by its citizens to maintain its network of community services and institutions. The Greater Boston Food Bank believes that employee volunteerism is an increasingly important vehicle for achieving individual, community and corporate goals. Therefore, we sponsor a number of opportunities to support community involvement by employees.

Credit Union

Employees and their immediate family members are eligible for direct deposit, share draft/checking accounts, savings accounts and to apply for loans and other financial services.

Medical and Dental

The Greater Boston Food Bank provides medical and dental coverage to all full-time and part-time employees who work a minimum of 30 hours a week and their…


70 S Bay Ave, Boston, MA 02118, USA

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