Democratic Republic of the Congo
Founded in 1933, the International Rescue Committee (IRC) is a global humanitarian organization whose mission is to help people whose lives and livelihoods have been shattered by conflict and disaster, to survive, recover and gain control of their future. The IRC provides relief, recovery and post-conflict reconstruction support to victims of natural disaster, oppression and violent conflict in 42 countries. The IRC is committed to bold leadership, innovation and creative partnerships. Active in public health, education, youth development, livelihoods, women's empowerment and protection and the promotion of rights, IRC assists people from harm to home.
The IRC has been responding to humanitarian and developmental needs in the Democratic Republic of Congo (DRC) since 1996. Today, the IRC in the DRC concentrates its efforts on providing essential and lifesaving assistance to conflict affected populations in the eastern provinces of the country, notably North and South Kivu, Tanganyika and Haut Katanga. Through carefully designed programs, the IRC aims to save lives, to strengthen Congolese institutions and to reinforce social cohesion. Guided by its core principles of capacity-building, participation, partnership, protection and promotion of human rights, as well as holistic programming, the IRC today operates in the following core programming areas: primary health care, including reproductive health, governance and conflict management, women’s empowerment and the prevention and mitigation of gender-based violence, child protection and education, and emergency preparedness and response.
SCOPE OF WORK:
The Senior Health Coordinator (SHC) will be responsible for ensuring the overall quality and strategic leadership to the IRC health program in the DRC. Hereto, s/he will provide technical support and guidance to the national health team, including the reproductive health program coordinator and the provincial health coordinators/ senior managers and their teams. S/he moreover ensures the direct management of multi-provincial health programs, whereas s/he ensures close coordination with the technical leads in case of integrated programming.
S/he moreover proactively contributes to the identification of needs, and ensures that Health Programs are developed and implemented according to the IRC Global Health Strategy, the Country Strategy Plan (SAP) and the IRC Outcome and Evidence Framework (OEF) and the theories of change (ToC) related to health outcomes. To this end, s/he closely coordinates and collaborates with IRCs other technical leads, ensuring the effective integration of these sectors in the health portfolio and visa-versa. Moreover, s/he ensures the active participation and representation of IRC in external technical meetings, including coordination platforms, such as the health cluster.
The Senior Health Coordinator will work with the supervision and guidance of the Deputy Director for Programs (DDP) and will also work in collaboration and receive technical backstopping from the Primary Health Care TA in IRC’s Health Unit at HQ.
Leadership and policy
- Provide technical leadership and strategic vision on health policies and programs, policies, and, ensure consistent, technically sound and appropriate implementation of IRC programs.
- Identify strategic needs that are not being addressed by current health programs and act as the focal point in the development of new health projects, in consultation with the Country Management team, IRC technical staff, and with community members.
- Lead, initiate and support the development of new proposals based on an ongoing gathering and analyses of health needs, including those provided by provincial health teams.
- Ensure that health projects and programs are developed in accordance with the IRC DRC SAP and are consistent with IRC’s OEF and health-related ToCs.
- Ensure that IRC health project implementation promotes strengthening of local health systems, including capacity building of local communities, local NGOs, health providers Community Based Organizations, and government staff and agencies.
Partnerships, Coordination and Representation:
- Ensure IRC health staff actively contributes to effective coordination with other NGOs, UN agencies and national authorities, through joint assessments and plans, meetings and field missions, use of standardized tools and resources and the active participation in the national and provincial health clusters, or health related working groups.
- Ensure technical representation of IRC with stakeholders, including MoH, donors, UN agencies, national and International NGOs in relevant fora and meetings and foster productive relationships with national and local government representatives and other key stakeholder responsible for enabling and ensuring quality and access to Primary Health Care
- On the request of the DP or the DDP, meet with donors to inform them on progress in program implementation, advocate for their support to current and future activities and when possible inform them about IRC DRC SAP.
- In support of MoH, provide expert contribution to the development and review of national policies, guidelines, standards, protocols, curricula / modules and other tools aimed at improving quality primary health service provision.
- Upon request of the DP, supports IRC management in case of field visits by donors, media and/or VIPs and act as the main focal point for IRC health programming in the DRC;
Technical supervision and program management
- Provide technical backstopping and supervision to the IRC health staff at national and provincial level, in program design, development, implementation, monitoring and evaluation and reporting, ensuring that IRC programs are of high quality and in compliance with accepted standards, best practices and the ToC.This includes, ensuring the consistent and effective use of program management tools by health project leads, such as the activity progress report and the monthly workplan, to allow for timely identification of program needs and improved coordination and planning with support departments in response to these needs.
- Ensures IRC health teams are collecting quality data that is analysed on a monthly basis to inform programmatic decisions
- Support teams in the monitoring of their project budgets. When directly overseeing multi-provincial health projects, develop accurate yearly and monthly spending plans based on detailed analysis of activity projections and previous expenditure patterns;
- Ensure proper integration of gender, protection and inclusion in all dimensions of the program;
- Provide technical support to health coordinators/senior managers to ensure the delivery of good quality, timely and complete inputs, to donor reports on on-going health projects
- Ensure donor requirements are respected and that donor reports are produced, reviewed and submitted in a timely manner to IRC internal units (grants) for review and onward submission.
Monitoring, evaluation and research
- Oversee the monitoring and evaluation of IRC health programs, through regular analysis of data, supervision and review of program activities. Ensure that monitoring and evaluation feed into programs and contribute to their improvement. Ensure timely and constructive feedback to field staff and partners.
- Ensure that IRC health programs and activities are properly documented and contribute to the organization institutional learning and to the advocacy on behalf of beneficiaries and the communities with which we work.
- Contribute to identifying issues that require operational research, defining questions to be studied and developing technically sound protocols and TOR for conducting research activities.
- Work with the program coordinators/senior managers to ensure monitoring and quality control of program activities and the adjustment of program interventions as necessary to ensure greatest impact;
- Ensure that program implementation strategies reflect the latest available evidence and best practices, including lessons learned from monitoring, evaluation and/or research related activities.
- Support the development of field staff through training, mentoring, and assisting with professional advancement.
- Work with Country program’s M&E Coordinator, HIS Manager and Grants to ensure that data collection systems meet IRC, MoH and donor requirements
- Manage the IRC human resources in country and link them to available resources like the HQ Health Unit to ensure the highest possible staff performance and program quality, contributing to IRC’s institutional capacity.
- Ensure that a system is in place for regular performance assessment of staff, including providing technical support and opportunities for development.
- Assess the technical gaps of the IRC staff and promote formal and in-service training
- Ensure standard induction and orientation procedures for new health staff
- Contribute to the interviewing, and applicant selection, including consultants.
- Promote professional working relationships and resolve staff conflicts and concerns in a timely manner.
- Collaborate with the DDP, Director of Operations, Financial Director and Country Director to the financial management of the health program; overseeing in the preparations of budgets, review of BVAs, issue of Purchase Requests, financial accounting etc.
- Post graduate medical degree and demonstrable technical expertise and working knowledge of public health, with a particular focus on primary health, reproductive health and nutrition
- At least 10 years of progressive experience in managing large scale health programs, including in a conflict or post-conflict environment in Africa.
- Extensive experience in program development and implementation,
- Previous work experience in DRC preferred
- Strong interpersonal, team building and leadership skills, as well as coordination, mentoring and training abilities;
- Can do work attitude, flexible, yet focused & reliable in an environment of changing demands;
- Culturally sensitive, with the ability and interest to identify and work with a multi-ethnic team
- Solution oriented, ability deliver timely results, work under pressure and to motivate others to collaborate;
- Fluent in French, Swahili and working proficiency in English
IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Security Situation / Housing:
The RHPC is based in Goma, Nord Kivu Province. The security situation in Goma remains relatively calm although unpredictable. The general environment is characterized by ongoing conflict with persistent tension between different armed groups (also conflicts between communities outside of the conflicts linked to armed groups). This position is unaccompanied.
Level of Language Proficiency
French, Swahili, English
Minimum Education Required