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Managing Director, Chief of Public Service

Arizona State University

College of Public Service and Community Solutions

Campus: Tempe


Job Description

The Watts College of Public Service and Community Solutions seeks a strategic and collaborative leader to serve as its inaugural Chief of Public Service. The incumbent will be responsible for leading the advancement and direction of several of the college’s community-embedded programs. The inaugural Chief of Public Service will elevate ASU’s local and national impact as a leader in public service and community embeddedness through the constant improvement and expansion of the Public Service Academy and other community-facing initiatives including the Design Studio, Action Nexus for Homelessness and Housing, and Pastor Center for Politics and Public Service. All of these programs include student engagement components while also working in partnership with the community. This position presents a wonderful opportunity for someone with high-level leadership experience who seeks to leverage the assets of a college and university to build more vibrant, equitable, and healthy communities.

The Chief of Public Service’s portfolio will provide direct oversight to the daily operations of:

Public Service Academy (PSA): A program that includes a set of student-focused leadership development programs including the Next Generation Service Corps (NGSC), the Veteran Scholar Program (VSP), and the emergency corps. NGSC is a four-year undergraduate program that aims to meet the leadership needs of our nation by developing collaborative, character-driven leaders with the courage to cross sectors, connect networks and ignite action for the greater good. Annually the academy prepares approximately 500 students in cross-sector leadership through an academic certificate program, leadership training, and hands-on, community-embedded internship learning experiences. VSP involves a collaboration between PSA and the Pat Tillman Veteran Center that exists to enhance the professional and academic potential of student veterans while transforming them into civic assets post-service.

The Chief of Public Service will also provide supervision and guidance to the leadership that oversees the following programs and centers:

Action Nexus on Homelessness and Housing:  a team dedicated to connecting efforts across siloed systems and agencies in Maricopa County in order to improve service delivery and maximize effectiveness, bringing ASU resources to bear in the pursuit of lasting solutions. This program includes a student internship program leveraging hands-on learning experiences when seeking to eradicate homelessness in the region surrounding our campus.

Design Studio for Community Solutions: an initiative of Watt’s College that partners with local stakeholders to devise practical solutions to complex issues. This program includes faculty, staff, and students working in collaborative partnerships with nonprofit service providers, local schools and other community organizations within a defined geographic area to coordinate, convene and support neighborhood revitalization in this region.

Pastor Center for Politics and Public Service: a center that serves as a dynamic, student-centric hub of activity that promotes, publicizes, and encourages political engagement and public service among ASU students and the broader community. This includes oversight of the Spirit of Service Scholars program, a scholarship program that prepares undergraduate and graduate students for effective advocacy in public policy and social change efforts; and the Andrew Goodman Fellows program, in which students lead initiatives to support and increase voter engagement and voter turnout by students and community members.

This position will report to and receive primary direction from the Dean of the Watts College of Public Service and Community Solutions and will collaborate with several other university and community leaders. 

Salary Range

Depends on experience

Close Date


Essential Duties

·        Serve as a member of the senior leadership team of Watts College of Public Service and Community Solutions.

·        Work closely with the dean, lead the strategic direction and development of long- and short-range goals for programs in Watts College that have internal and external facing priorities.

·        Direct and oversee the NGSC program director, academic coordinator for the cross-sector leadership certificate and indirectly oversee staff and student workers in this program; liaise with related faculty and university staff involved in program components.

·        Supervise and lead collaboration and information-sharing among the three Executive Directors of the Action Nexus, Design Studio, and the Pastor Center and indirectly provide supervision to the teams within those units.

·        In collaboration with unit leadership and the ASU Foundation, implement a strategic fundraising plan to meet program development goals.

·        With program staff and affiliated staff and faculty, lead the evaluation and continual improvement of program design and implementation, and share the impact and progress towards program goals with internal and external stakeholders as well as the public.

·        Serve as college spokesperson to internal and external audiences regarding cross-sector leadership, national service, public service and leadership development.

·        Cultivate effective, mutually beneficial relationships with local and national partners in private sector, nonprofit sector and public sector entities to advance program priorities ensuring the voice of community partners remains infused through program design and implementation.

·        Work closely with University Partners as a liaison to military-affiliated representatives associated with ASU (National Guard, Active Duty, DEMA, ROTC etc) to bring civil-military opportunities to PSA students.

·        Work closely with the Pat Tillman Veterans Center to run the VSP as well as bring opportunities to bear for PSA students and student veterans.

·        Work closely with the Volcker Alliance and the national Next Generation Service Corps cohorts to support the national expansion of NGSC and maintain ASU as the national model and flagship for the concept nationally.

·        Contribute to annual reporting that evaluates and accurately tells the story of all of these signature public service initiatives.


Minimum Qualifications

Master’s degree in a field appropriate to the area of assignment AND eight (8) years of progressively responsible professional related administrative experience, which includes six (6) years of in a senior leadership capacity in a large complex, decentralized organization;

Desired Qualifications

·        Experience in program design, implementation, and evaluation

·        Experience in fundraising and grant writing and management

·        Experience in the Military sector

·        Experience with cross-sector collaboration and systems thinking to approach community solutions

·        Experience with national service movements and initiatives

·        Experience in higher education.

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.Ability to clearly communicate to perform essential functions.

Department Statement

The Watts College of Public Service embraces students and faculty dedicated to rigorous education and research in the service of social and economic change. Areas of expertise include: improving the quality of life for individuals and families from all backgrounds; innovative approaches to public management; and nonprofit leadership and organizational effectiveness. We partner with those intent on addressing critical social issues and are confident that Phoenix and the State of Arizona can be exemplars for the future.


ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, color, sex, religion, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

To apply please go to see Req Id# 72668BR

Managing Director, Chief of Public Service

Arizona State University

College of Public Service and Community Solutions

Campus: Tempe


Job Description

The Watts College of Public Service and Community Solutions seeks a strategic…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    November 10, 2021
  • Education
    Master's Degree Required


Tempe, AZ, USA

How to Apply

To apply please go to see Req Id# 72668BR

To apply please go to see Req Id# 72668BR

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