Development and Communications Manager

Job Type

Full Time


Minimum: $46,000.00
Maximum: $59,000.00
Details: Reflects the entire salary range. A starting salary higher than $50,000 annually is based on a level of experience and education that exceeds the minimum requirements and is commensurate with experience.




2701 Wilshire Blvd. Suite #100
United States


Heart of Los Angeles (HOLA) provides underserved youth with free, exceptional programs in academics, arts, and athletics within a nurturing environment, empowering them to develop their potential, pursue their education and strengthen their communities.

Core Values: Respect, Responsibility, Positive Communication and Support.

A critical member of the Development team, the Development and Communications Manager reports to the Chief Development Officer, and is responsible for cultivating, stewarding, and expanding relationships with Heart of Los Angeles’ individual donors. The Manager works with the CDO and CEO to raise a $325 K+ individual giving budget line item that is slated for significant growth over the next several years, helping strategize for and implementing annual giving, major gifts, and organizational communications initiatives. The Manager also works with the CDO and consultants to grow the organization’s audience and public profile, leading the management of HOLA’s various communications channels, messages, and audiences. In addition, the Manager stewards a portfolio of major donors. The top candidate should be extremely personable, have excellent writing skills, and be comfortable speaking to both large groups and individuals.


·        Work with the CEO and CDO to develop strategies that will grow individual giving to HOLA, including annual giving, major gifts, and organizational communications initiatives

·        Responsible for the implementation of an annual giving program to ensure ongoing support from current donors giving up to $2,500 and significantly expanding the number of donors at this level

·        Execute organizational communications plans in collaboration with consultants, overseeing messaging to HOLA’s various audiences and the use of HOLA’s many communications channels (printed materials, website, social media, etc.)

  • Write compelling communications collateral including donor outreach and thank-you letters, annual reports, e-newsletters, blog articles, invitations, brochures, and direct marketing email campaigns

·        Support media relations and manage logistics for press opportunities

·        Direct information management strategies as related to annual giving and audience growth

·        Work with the Chief Development Officer to support third-party fundraising events as needed

·        Oversee communications for the organization’s annual fundraising events, including invitation and pre-event materials, night-of branding, scripting, press, and post-event coverage 

·        Steward a portfolio of major donors, making cultivation plans, and executing asks

  • Provide general support to the Development & Communications department as needed
  • Other duties as assigned


Leading candidates will embrace HOLA’s mission and core values and find the way we do the work we do in addition to what we do, important and compelling. The successful candidate will enjoy brainstorming and be flexible, adaptable with a strong dedication to customer service, particularly with a diverse volunteer and donor base, and willing to thrive in a very dynamic environment. With a high level of personal integrity, the Development and Communications Manager will fully model a positive, can do attitude and will establish and maintain a culture that is inclusive, consensual, team oriented and respectful.


·        Bachelor’s degree from an accredited four-year college or equivalent experience

·        2+ years relevant experience

·        Excellent communication and presentation skills (verbal and written); characterized by actively listening and ensuring respectful two-way communication

·        Ability to balance competing priorities and multiple stakeholders while maintaining a high level of attention to detail

·        Ability to prepare concise, logical and grammatically correct documents, reports, and presentations

·        Ability to work independently and within a team

·        Ability to structure tasks, establish priorities and set goals

·        Excellent analytical skills; characterized by identifying, assimilating and comprehending the critical elements of various situations, and extracting and interpreting the implications of courses of action

·        Intermediate level of computer skills (Microsoft Office environment) including Excel, Word, PowerPoint, and internet research

·        Ability and willingness to work occasional evenings and weekends

·        Experience with a donor database system preferred

·        Experience making direct asks to prospective donors preferred

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. The building environment does not provide air conditioning and heat in all areas. Outdoor work is expected in some cases.



  • Medical, Dental, Vision, and Life Insurance Benefits
  • Vacation, Sick and Personal Holiday Benefits

Professional Level


Minimum Education Required

4-year degree

How To Apply


Please submit a cover letter, resume, and salary history to Chief Development Officer Brooke Lykins at No phone calls or drop-ins regarding this position please. Applications without a cover letter will not be considered.

HOLA affirms that it is an equal opportunity employer. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression. Veterans, AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply for open positions. Heart of Los Angeles also encourages applications from people who are representative of the culturally and ethnically diverse communities we serve.