Court Compliance Specialist

Job Type

Full Time


Details: $24.04/hour




San Francisco
United States



The primary responsibility of the Pretrial Release Services Court Compliance Specialist is to monitor active client cases for court compliance and provide timely information to the SF Superior Court. The Pretrial Release Services Case Monitor is responsible for accurate and timely recording of client contacts, preparation and modification of progress reports, and verification of program engagement. In order to meet this goal, the Pretrial Release Services Court Compliance Specialist is expected to adhere to industry best practices, meet and/or exceed agency work product standards in all matters related to client confidentiality and SFPDP related business.


·        Preparation and modification of progress reports;

·        Review and monitor active client cases to ensure program engagement and compliance with release

and/or program conditions;

·        Act as the main point of contact for supervised clients, directing clients to case management team as


·        Collect and maintain current contact and outreach information for all active clients;

·        Understand and accurately complete the PSA (Public Safety Assessment) tool;

·        Complete all Court Reminder calls for active clients;

·        Conduct regular review of active cases for incidences of recidivism;

·        Conduct program verification follow-ups;

·        Establish and cultivate mutually respectful relationships with clients, SFPDP staff members, and

community partners;

·        Work collaboratively with ACM team members to meet departmental and agency goals;

·        Attend and participate in weekly client case conferences as well as monthly ACM team and all-staff


·        Accurately document client progress in database by thorough case monitor recording;

·        Work to ensure all client related data is accurately captured in the information management system at all


·        Explain the criminal justice process to defendants and answers questions regarding their status of their

case in the criminal justice system;

·        Work to ensure all client related data is accurately captured in the information management system at all


·        Adhere to the highest standards of professionalism in regards to ethics, values, and principles of case


·        Adhere to all laws and regulations regarding HIPAA, confidentiality, contractual agreements, ethics, and

professional boundaries;

·        Acquire and maintain all personal background clearances as directed by ACM Supervisor

·        Punctuality and regular and reliable attendance as well as punctuality at all meetings, trainings, and other

job-related appointments;

Other duties as directed, developed, or assigned




Education and/or Experience: Must hold a two-year, degree in psychology, sociology, criminal justice, or a related field. One year or more experience as a case manager working with vulnerable populations a plus. Knowledge of San Francisco community-based service providers as well as familiarity with the Harm Reduction case management model is preferred.

Language Skills: Applicants must be able to read, write, and verbally communicate effectively and professionally with clients, outside agencies, and SFPDP strategic partners. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

Technical Skills: Good computer skills required. Proficient in Microsoft Office suite products, Gmail and Google Drive.. Proficient with spreadsheets, statistics and sanitizing data.

Reasoning Ability: Ability to think independently, to exercise independent discretion, and to solve practical problems and deal with a variety of factual situations where no specific guidelines exist. Ability to interpret a variety of instructions furnished in written, oral, report or schedule form and to exercise good judgment in applying that information.

Other Skills & Abilities: Able to work with little or no supervision under pressure. Ability to work independently and exercise discretion and good judgment. Ability to multi-task. Excellent organizational skills and attention to detail. Ability to get along with, manage positively, and work cooperatively with others, showing good leadership skills. Excellent organizational skills. Knowledge of the functions and procedures of superior courts, of legal and human services agencies, such as Adult Probation, Social Services, Public Defender Offices, Police and Sheriff Departments including jail operations preferred.

Equipment/Machinery: Operate equipment such as, but not limited to, personal computer, calculator, fax machine, copier, phone, security system, door locks. 


·        Stand and walk or sit alternatively depending on specific needs of day. Estimate 20% of time is spent on

feet and 80% sitting at desk.

·        Have occasional need to perform the following physical activities: bending/stooping/squatting, climbing

stairs, pushing, pulling, twisting, lifting and reaching above shoulders.

·        Have occasional need to perform standing and walking activities.

·        Constant need to perform the following physical activities: writing/typing, grasping/turning, finger dexterity.

·        Lifting/carrying up to 10 lbs frequently and 25 lbs occasionally. 

·        Vision requirements: constant need to complete forms, read reports, view computer screen. Frequent

need to see small detail. Frequent need to see things clearly beyond arm's reach.

·        Hearing requirements: constant need to communicate over telephone and in person.


The noise level in the work environment is usually moderate.

Professional Level

None specified

Minimum Education Required

2-year degree