Operations Executive (SOLS Energy)

Job Type

Full Time




Kuala Lumpur


Job Description


APPLY DIRECTLY NOW AT: https://www.sols247.org/join/

The Operations Executive will be the pillar of the entire Social Enterprise office to ensure a smooth workflow that leads to productive employees. The Operations Executive is accountable for managing operational task, supporting administrative work, stakeholders engagement and report writing.

What do I need?

  • Candidate must possess at least a Bachelors Degree in Logistics; Business Administration; Communications or equivalent.
  • Minimum 1 to 2 years of professional experience in the related field;
  • Malaysian/International Driving License;
  • Has good time management skills, patient and polite;
  • Is assertive and able to work in a majority male-based company and industry;
  • Able to drive to work;
  • Good English proficiency (written and verbal).
  • (DESIRED SKILLS) Fluent in Bahasa Malaysia (written and verbal)
  • Full-Time position(s) available.

What will I do?

Operations Management

  • Book and liaise with cleaning services for the SOLS Social Enterprise offices, monitor the quality of the vendor and report if it drops below standards;
  • Book power studies and manage the calendar of the SOLS Energy team;
  • Maintain office services by organizing office operations and procedures, controlling correspondence, designing filing and database systems, reviewing supply requisitions, assigning and monitoring clerical functions;
  • Accurately record the quality, quantity, type, style, and any other characteristics of the inventory. Ensure office supplies, pantry and toilet necessities are systematically checked and fully stocked;
  • Reports suspicious persons/information to supervisors/security immediately
  • Assist in the procurement of any materials or items for trainings or SOLS Energy projects;
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.

Administration Tasks

  • Assist the Accounts department with administration activities;
  • Maintains a daily log indicating supervisory personnel on duty.
  • Monitor the customer-relations management dashboard daily;
  • Call and qualify leads;
  • Responds to phone calls within 5 rings, greeting callers while answering or referring inquiries;
  • Provide competent information regarding products.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.

Stakeholder Engagements

  • Ensure all clients receive follow-up attention and are processed towards closing sales or customer service related matters such as inquiries, booking power studies and following up on payments;
  • Act as liaison between sales and technical team especially when communication is challenging due to location of team members in the office and on the field;
  • Be responsible and professional manner at all times: respect the company’s rules and regulations, treat colleagues, customers and any other third party interactions with courtesy and respect;
  • Identifying the caller and the nature of the call, directs caller to appropriate individual or department if not able to provide answer.


  • Complete weekly updates/reports within given deadline;
  • Report to Chief Executive Officer (CEO) regarding external communications, consultations and procedures.

Interested candidates are advised to submit your resume and application directly at our website at https://www.sols247.org/sales-executive/

Uploading a video resume is an added advantage.

Level of Language Proficiency

  • Bahasa Malaysia (written and verbal)
  • Good English proficiency (written and verbal)

Professional Level


Minimum Education Required

2-year degree