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Operations Manager

Posted by
The Bail Project
|
Houston, TX

Position Summary:

The Operations Manager will oversee TBP’s Houston and San Marcos sites, as well as our San Antonio community partnership site.

Responsibilities:

  • Directly supervise five employees and ensure the team is meeting the goals and objectives of the site;
  • Implement organizational directives and ensure organizational policies and procedures are consistently followed by staff, but also locally adapted and responsive;
  • Regularly review and update the client “path of a case” for each county to optimize the bailout process and to collect bail refunds efficiently;
  • Ensure the components of TBP’s model - community release with support - are fully implemented in each jurisdiction
  • Assist with cultivating local stakeholders to optimize operations and client service providers. Represent The Bail Project when needed;
  • Assist with the hiring and onboarding of new site staff;
  • Document processes, collect staff and client feedback, highlight successes and hurdles to inform future training and improvement;
  • Ensure that data is properly collected, entered in a timely manner, and used regularly by staff to monitor program fidelity and client outcomes;
  • Identify areas of growth for local staff and coordinate professional development opportunities to build pathways for leadership within and outside of the organization;

Qualifications:

You are driven, highly organized, and have a deep commitment to The Bail Project’s mission to eliminate race- and wealth-based disparities in our criminal justice system. We’re looking for someone who is comfortable working independently or in a team-based setting. Adapt to the change inherent to a rapidly scaling startup are essential.

To excel in this role, you likely bring the following:

  • Experience directly managing people effectively to achieve ongoing results
  • Familiarity with the criminal legal system (through education, criminal justice work, and/or personal experience with the system) 
  • Live in the metropolitan area of either Austin, Houston or San Marcos
  • Comfortable using data to track program progress and improve results 
  • Passionate about delivering high quality programs for clients
  • Strong organizational skills and the ability to prioritize and balance competing demands
  • Proficiency in Google Suite, particularly Google Docs and Google Sheets
  • Effective communications skills, especially punctual email correspondence with staff across the country
  • Ability to work independently and collaboratively, in-person and remotely
  • Deep commitment to racial and economic justice


Position Summary:

The Operations Manager will oversee TBP’s Houston and San Marcos sites, as well as our San Antonio community partnership site.

Responsibilities:

  • Directly supervise five employees and ensure the team is meeting the goals…

Details at a glance

  • On-site Location
  • Full Time Schedule

Benefits

This is a full-time exempt position. The Bail Project offers competitive health benefits, dental and vision plans, flexible PTO, life and disability insurance and enrollment into 401(k) plan. 

This is a full-time exempt position. The Bail Project offers competitive health benefits, dental and vision plans, flexible PTO, life and disability insurance and enrollment into…

Location

Houston, TX

How to Apply

Interested applicants should submit a resume and cover letter. In the cover letter, please address the following:

  • Why do you want to work for The Bail Project?
  • Please share 1-2 experience(s) that highlights why you would be a strong candidate for the Operations Manager position?

No faxes or phone calls please. Applicants will be notified regarding whether or not they have been selected for an interview. Applications without cover letters will not be processed.

The Bail Project is proud to be an equal opportunity/affirmative action employer and actively seeks the candidacy of people of color, women, LGBTQIA people and formerly incarcerated individuals. We are committed to inclusive hiring and dedicated to diversity in our work and staff.

 

Interested applicants should submit a resume and cover letter. In the cover letter, please address the following:

  • Why do you want to work for The Bail Project?
  • Please share 1-2…

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