The Communications Associate will work with the Head of Communications – and occasionally other CCI leadership – to execute a comprehensive communications strategy as outlined by the Head of Communications. This strategy will include media and stakeholder engagement, production and dissemination of content, event planning and management, social media management, and other activities that further the mission of the Charter Cities Institute— to lift tens of millions of people out of poverty by building the ecosystem and set of best practices for charter cities. The Charter Cities Institute (and the communications team) is small but rapidly growing, so the Communications Associate will need to be comfortable contributing to a wide variety of activities in furtherance of our mission.
- Media engagement: Assist the Head of Communications in executing a short and long-term media strategy that identifies key publications to target for the promotion of CCI activities and placement of op-eds, quotes, and other materials authored by CCI staff. The Communications Associate will also research, identify and track key journalists so that CCI can build and maintain relationships with them to further promote CCI publications and activities. The Communications Associate will also seek non-traditional media partners – blogs, podcasts, etc. – to help further CCI outreach. Public relations skills and experience helpful, including press release writing, journalist networking, and other engagement strategies.
- Digital and social media management: Maintain a consistent and effective voice across social media platforms and in CCI publications. The Communications Associate will track views, engagement, and other metrics across the CCI website, podcast, newsletter, social media, and other channels to continually inform the broader communications strategy and grow the social media presence. The Communications Associate should understand and actively follow the day-to-day social media trends of CCI stakeholders and work to maximize engagement. The Associate will be responsible for upkeep and promotion of the CCI YouTube page, including creating and packaging videos and generally ensuring that a consistent, engaging product is shared with the public.
- Brand building and design: The Communications Associate will help create a visible and identifiable CCI brand, including the development of a visual aesthetic that can be replicated across the CCI website, social media, publications, and other activities and outreach. Apply graphic design skills to create collateral, format papers, and general “level up” all content we create and disseminate.
- Event planning: In close consultation with the Head of Communications, the Communications Associate will help organize and support public events (roundtables, workshops, lecture series, annual summit meetings, etc.), donor events, and other CCI functions. This includes identifying speakers and topics; coordinating panels and participants; drafting correspondence and press releases; coordinating events, and engaging media interest to achieve the event objectives.
- Donor relations: The Communications Associate will assist the Head of Communications in working with the development team and other CCI leadership to effectively communicate progress towards the CCI mission to donors through written communication, annual reports, and other activities.
- Internal communications: Coordinate communications team functions with other departments to maximize efficiency, brand consistency, and generally keep communications operations functioning effectively. The Communications Associate will use our CRM (HubSpot) to ensure that all information is being tracked and well organized.
- External communications: Manage the twice-monthly newsletters (sent via MailChimp), including design and distribution; work with the Head of Communications on podcast production; work on public-facing communications projects (e.g., design and distribution of collateral including video, one-pagers, reports, etc.). Assist the Head of Communications in working with the research team to identify audiences for publications, strategize how best to release publications to maximize impact, and work on the design and presentation of research publications.
- Administrative support: Proactively manage and maintain the calendar and contacts of the Head of Communication; arrange internal and external appointments and anticipate needs for information and materials; and ensure that the Head of Communication sees and reads all necessary materials to prepare for meetings. Prepare travel and other expense forms, reimbursements, meeting agendas, documents, and other necessary materials.
- Education: Bachelor’s degree required, an advanced degree in a relevant subject (e.g., communications, marketing, etc.) preferred.
- Experience: At least 3 years of communications work experience. Demonstrated record of successful execution of organizational communications objectives, outreach, event planning, and management of relationships with media professionals. Experience with digital strategy including content management, CRM’s, e-mail, and social media. Graphics design experience is required, and video edit experience is a plus. Experience in international development, public policy, or economics is also a plus.
- Attitude and passion: An entrepreneurial attitude, willingness to independently identify solutions to new challenges and intellectual curiosity are required.
- Skills and knowledge: Attention to detail, technical skills, and excellent organization are required. Proficiency with contemporary communications technologies, graphic design programs, and major social media platforms is required. Fluency in English is required, additional languages are a plus.
Expectations and Culture
The Charter Cities Institute expects colleagues to work really hard, including some nights and weekends when necessary, not because you have to, but because you're passionate about charter cities and making the world a better place. We enjoy tackling big challenges, figuring out new problems, and recognize that it takes hard work to build something great.
The Charter Cities Institute greatly values our office culture. Our staff is intellectually curious and enjoys exploring a wide variety of topics, not all of which are directly related to charter cities. We're a small team, so we frequently go out to lunch as a group and get drinks together a handful of times per month (though this is not required). Candidates should feel comfortable bringing their whole selves to work. We greatly value a diverse and inclusive workplace and strive to be representative of the communities in which we work.
As of May 2021, we will open our new offices and return to a live office setting – full-time office presence is not required until you are vaccinated and/or comfortable being in an office, but presence in the DC area with at least occasional office attendance is required.
This is a full-time position. The Charter Cities Institute offers a generous benefits package that includes health and dental insurance, 401(k) contribution, continuing education allowances, and other benefits.