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Senior Center Program Assistant

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Lenox Hill Neighborhood House


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Published 3 days ago

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a 127-year-old settlement house that provides an extensive array of effective and integrated services—social, educational, legal, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 15,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.

Lenox Hill Neighborhood operates two Senior Centers, the Center @ Lenox Hill Neighborhood House and the Senior Center at Saint Peter’s Church, serving adults 60 and older from diverse backgrounds and abilities (from the very active to the very frail) residing in New York City. The Center @ Lenox Hill Neighborhood House provides an incredible array of expansive programming that attracts 350 seniors daily while providing a broad range of invaluable public health, case management, fitness and aquatics, health and wellness, arts and culture, education and socialization activities from 8am to 8pm, 365 days per year. The Senior Center at Saint Peter’s Church, the only senior center in East Midtown, attracts 150 seniors daily, serving farm to table lunch and offers a full schedule of social, legal, health, and unparalleled arts and cultural offerings 5 days a week.

The Senior Center Program Assistant will be an integral member of our Senior Center Programs, joining other administrative staff, social workers, generalists and numerous volunteers who serve our members each day. Reporting to our Senior Program Director, Older Adult Services, who oversees our senior center programs, the Senior Center Program Assistant will have primary responsibility for assisting with all administrative, customer service and operational functions of our Senior Centers.

The Senior Center Program Assistant will:

▪ Interface daily with members providing excellent customer service, fielding questions and responding to member needs

▪ Update communication mechanisms for conveying the vast array of programming and service offerings to our members daily

▪ Welcome and orient new members and ensure accurate documentation of new membership applications in databases

▪ Interface with and assist in the coordination of volunteers and instructors daily

▪ Maintain and input accurate information and data in appropriate databases about members, schedules and volunteers for tracking and program evaluation

▪ Collect, document, and disperse member feedback from a variety of sources to improve programming and service offerings

▪ Help facilitate day to day operations of our senior centers and ensure they are conducted in accordance with our high-performance standards and government regulations

▪ Collaborate with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplines

Qualifications: The ideal candidate for the role of Senior Center Program Assistant thrives in a highly social and busy community setting and is committed to working with older adults to improve their quality of life. The person should possess excellent organizational, customer service and administrative skills, be detail-oriented, resourceful and be able to multi-task in a fast-paced environment. As part of a collaborative team, the person must be able to communicate effectively with a variety of stakeholders and be a team-player.

The Senior Center Program Assistant must be willing and able to work a non-traditional, fast paced, full time schedule that may include evenings and weekends given our extended hours of operation and the needs of our clients. Bachelors level degree required. Fluency in Chinese required. Competitive compensation and excellent benefits package available; this is a union position. Please note that we are still assessing our post-pandemic operating capacity and hours of operation are subject to change.

To Apply: Interested applicants should email a resume, cover letter, and list of references to centerposition@lenoxhill.org. Applications will be accepted on a rolling basis until the position is filled. No phone calls please.


老年中心计划助理 要求中文流利 老年中心课程 职位描述:雷诺克斯·希尔街坊(Lenox Hill Neighborhood House)被公认为纽约主要 的人类服务提供商之一,是一家拥有 127 年历史的定居点,提供广泛的有效和综合服务, 包括社会,教育,法律,卫生,住房,精神健康,营养和健身,每年可显着改善曼哈顿东 区 3 至 103 岁有需要的 15,000 人的生活。我们的客户包括老年人,无家可归者和以前无 家可归的成年人,儿童和家庭,新移民,残疾人,成年学习者等等。有关莱诺克斯山社区 住宅的更多信息,请访问我们的网站 www.lenoxhill.org. 莱诺克斯山社区运营着两个高级中心,即@莱诺克斯山社区中心和圣彼得教堂的高级中 心,为居住在纽约市,具有不同背景和能力(从非常活跃到非常虚弱)的 60 岁及以上的 成年人提供服务。莱诺克斯山社区中心中心提供了一系列令人难以置信的扩展节目,每天 吸引 350 名老年人,同时从早上 8 点开始提供广泛的宝贵公共卫生,案件管理,健身和水 生,保健和养生,艺术和文化,教育和社交活动到每年 365 天的晚上 8 点。圣彼得教堂的 高级中心是东中城唯一的高级中心,每天吸引 150 名老年人,为农场提供午餐,并每周 5 天提供完整的社交,法律,健康以及无与伦比的艺术和文化服务。 中心计划助理将成为我们高级中心计划的组成部分,其他管理人员,社会工作者,通才 和每天为我们成员服务的众多志愿者也将加入其中。向负责监督我们高级中心计划的高级 服务主任,老年人服务部报告,老年中心计划助理将主要负责协助我们高级中心的所有 管理,客户服务和运营职能。 老年中心计划助理将: • 每天与会员互动,以提供出色的客户服务,解答问题并响应会员的需求 • 更新沟通机制,每天向我们的成员传达各种编程和服务产品 • 欢迎新会员并为其定位,并确保准确记录数据库中新会员申请的情况 • 每天与志愿者和指导者互动并协助他们的协调 • 在有关成员,日程表和志愿者的适当数据库中维护和输入准确的信息和数据,以进行跟 踪和计划评估 • 收集,记录和散布来自各种来源的成员反馈,以改善编程和服务产品 • 帮助促进我们高级中心的日常运营,并确保它们按照我们的高性能标准和政府法规进行 • 与来自不同部门和学科的 Lenox Hill 邻里住宅的员工进行协作 资格:高级中心计划助理的理想人选在高度社交和繁忙的社区环境中壮成长,并致力于 与老年人合作以改善其生活质量。该人员应具有出色的组织,客户服务和管理技能,要注 重细节,有足够的资源,并且能够在快节奏的环境中执行多项任务。作为协作团队的一部 分,此人必须能够与各种利益相关者进行有效沟通,并成为团队成员。 老年中心计划助理必须愿意并且能够按照非传统的,节奏快的全日制工作,其中包括我 们延长的工作时间和客户的需求,其中可能包括晚上和周末。要求本科以上学历。要求中 文流利。提供有竞争力的薪酬和出色的福利待遇;这是工会的立场。请注意,我们仍在评 估大流行后的生产能力,营业时间可能会发生变化。 申请:有兴趣的申请人应通过电子邮件发送简历,求职信以及对 centerposition@lenoxhill.org 的引用列表。职位将轮流接受,直到填补职位为止。请 莫打电话。

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a 127-year-old settlement house that provides an extensive array of effective and integrated services—social, educational, legal…

Details at a glance

  • Full Time Schedule
  • 4-Year Degree Required

Level of Language Proficiency

Fluency in Chinese required.

Fluency in Chinese required.

Location

Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
331 E. 70th Street, New York, NY 10021

How to Apply

Interested applicants should email a resume, cover letter, and list of references to centerposition@lenoxhill.org. Applications will be accepted on a rolling basis until the position is filled. No phone calls please.

有兴趣的申请人应通过电子邮件发送简历,求职信以及对 centerposition@lenoxhill.org 的引用列表。职位将轮流接受,直到填补职位为止。请 莫打电话。

Interested applicants should email a resume, cover letter, and list of references to centerposition@lenoxhill.org. Applications will be accepted on a rolling basis until the…

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