Program Mentor, Co Sheltering

Job Type

Full Time




Hosmer Street
United States


Economic Mobility Pathways (EMPath) transforms lives by helping people move out of poverty and provides other organizations with the tools to do the same. As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy, we offer a wide range of rewarding career opportunities. EMPath is committed to recruiting, hiring, and sustaining a diverse workforce. All qualified individuals, regardless of race, color, national origin, religion, gender expression, sexuality, age, disability or veteran status, are strongly encouraged to apply. We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts.



POSITION TITLE: Program Mentor, Family Co-Sheltering Program, office located inMattapan, MA 

 Hours: Monday-Friday, 9am-5pm. Some evening hours may be required



GENERAL SUMMARY OF DUTIES: The Program Mentor for Shelter Living and Placement Scattered Sites is a member of a dynamic team of mentoring staff working with participants as they work to increase self-sufficiency and move on to stable housing. Utilizing EMPath’s Mobility Mentoring model, the Program Mentor, as part of this team, is responsible for supporting shelter participants in obtaining permanent housing and making progress towards goals related to economic self-sufficiency. Services are provided in the community. Mobility Mentoring training is provided.



  • Conducts assessments to identify each family’s strength’s and needs and establishes individual mobility goals and monitor progress.
  • Promotes economic independence among women living in our program by offering individualized basic skills training, education, and career guidance.
  • Assists participants through problem solving, direct support, intervention, de-escalation and mediation as necessary.
  • Utilizes a trauma sensitive, coaching, and child-centered orientation in work with participants.
  • Ensures participant adherence to Department of Housing and Community Development (DCHD) contractual requirements, such as orienting new participants to shelter, developing re-housing plans, intake/annual/exit assessments, assisting guests to eliminate barriers to housing and employment and housing search.
  • Ensures proper referrals are made in collaboration with internal and external resources, and adherence to shelter policies and procedures. 
  • Follows all EMPath and DHCD policies and procedures.
  • Completes timely and accurate service documentation; maintains data management records and assists with program reporting tracking elements.
  • Other duties as assigned.



  • Basic knowledge of case management principles and community resources.
  • Basic understanding of coaching and mentoring practices and skills.
  • Commitment to learning and using motivational interviewing skills in order to promote and sustain behavior change and the capacity to aspire.
  • Cultural competency and ability to establish effective professional relationships with diverse group of clients.
  • Knowledge of homelessness, housing subsidies, and other housing issues.
  • Strong mediation, negotiation, verbal and written communication skills.
  • Knowledge of effective crisis intervention techniques and ability to respond appropriately in crises.
  • Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary, able to prioritize and multi-task
  • Strong organizational skills and high level of attention to detail.
  • Excellent Microsoft Office skills, and database systems




Bachelor’s Degree in a related required, Masters in a related field preferred.

Three years of Case Management/Housing Search experience.   .  

Bilingual-Spanish or Haitian Creole preferred.




Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.  May require attendance at off-site meetings related to service provision and housing search. May require some evening hours. Work can be fast paced.


Competitive benefit package

Level of Language Proficiency

Bilingual-Spanish or Haitian Creole preferred.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Please apply using the following link

Program Mentor Co-sheltering Apply Link