Donor Relations and Communications Associate

Job Type

Part Time

Salary

Details: $15-17.00/hour DOE

Published

08/03/2018

Address

907 West 1st Street
Charlotte
North Carolina
28202
United States

Description

The Donor Relations and Communications Associate provides office and customer service support to the Development Department. This position is part time, 20 hours per week.


Essential Duties and Responsibilities:


1.         Assist the Donor Relations team to generate thank you letters and receipts in a timely manner 

2.         Open all CRM mail each morning and prepare batches to be scanned  

3.          Assist with data entry in Raiser’s Edge as needed, including entry of gifts, actions, and notes (obituaries, contact information, etc).

4.         Maintain office supplies and stationary items for the Development Department and place orders, as needed per ordering procedure; Keep the Development office organized and stocked with materials

5.         Work with Major Donor Officers on large in-house mailings

6.         Assist the Communications and Events Specialist on events, website maintenance, Social Media postings, etc.

7.         Aid with event logistics including making nametags, registration, auction items, posters, invitations, etc.

8.         Make phone calls to donors – to thank for gifts, donations, or to renew credit card information

9.         Support with the scheduling of applicable meetings and events

10.      Provide excellent customer service to our donors

11.      Other duties as assigned 


Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required.


Knowledge:        

  • High school diploma or GED
  • Two year’s work experience or associate degree preferred


Skill:                       

  • Appropriate verbal and written communication skills
  • Proficient in Microsoft Windows work environment and Microsoft Office
  • Knowledge of WordPress and InDesign desired but not required
  • Detail-oriented, able to work quickly and accurately with data
  • Experience with data entry helpful
  • Experience in Raiser’s Edge helpful


Ability:                 

  • Must be able to spend the majority of time sitting, speaking, listening, or writing
  • Must be able to lift 40 pounds
  • Must be able to climb stairs

Professional Level

Entry level

Minimum Education Required

High School

How To Apply

Email resume and cover letter to Yvette Ngundam, Donor Relations Manager, at yvette.ngundam@charlotterescuemission.org.


NO PHONE CALLS, PLEASE.


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