Associate Director

Posted by
Published 12 days ago

The American Public Human Services Association (APHSA) is a nonprofit, bipartisan membership organization whose mission is to advance the well-being of all people by influencing modern approaches to sound policy, building the capacity of public agencies to enable healthy families and communities, and connecting leaders to accelerate learning and generate practical solutions together. At the core of APHSA’s mission is our commitment to advancing equity. At APHSA, we have a clear vision to be the place where a diverse mix of talented people want to come, to stay and do their best work. We embrace a culture where differences are valued and drive our organization forward. 

APHSA seeks a full-time Associate Director to manage the day-to-day work of the National Electronic Interstate Compact Enterprise (NEICE) project, which is operated by APHSA on behalf of the Association of Administrators of the Interstate Compact on the Placement of Children. The NEICE is an electronic data exchange system used across state lines for adoption, foster care and other types of child placements. The NEICE is used by state Interstate Compact on the Placement of Children (ICPC) offices to exchange information and documents with other states when considering possible placements of children in homes or residential settings across state lines.   

JOB SUMMARY: NEICE Associate Director  

The NEICE Associate director is responsible for planning, coordinating and supporting all activities of the NEICE project to ensure that goals and objectives are accomplished within the prescribed time frame and funding parameters. The NEICE Associate Director reports to the APHSA Director of Interoperability and Systems Change. 

Tasks and Responsibilities 

Major Responsibility #1: Manage the daily operations of the NEICE system (60% of time) 

The Associate Director will manage the following activities: 

  • Develop, manage, and monitor detailed project schedules and work plans, including funder reporting; 
  • Coordinate work activities of APHSA staff and teaming partners to ensure quality and timeliness of work products; 
  • Provide oversight to status of contracts, invoicing and financial tracking, teaming with APHSA staff to ensure efficient use of funds and ensuring efficient cadence to internal and external project deadlines.   

Major Responsibility #2: Ensure regular engagement with stakeholders in managing the NEICE, including soliciting and incorporating feedback into NEICE decisions. (20%). 

The Associate Director will: 

  • In partnership with the NEICE Director, convene and facilitate meetings with AAICPC, APHSA staff and contractors, and federal partners to refine project objectives, activities, and outcomes; 
  • Coordinate and facilitate ongoing meetings for the project management team, weekly technical vendor meetings, users, NEICE Guidance Committee, and Clearinghouse state meetings; 
  • Develop relationships with key internal/external stakeholders, including the Children’s Bureau, and child welfare professionals. 

Major Responsibility #3: Facilitate data analysis and reports and support AAICPC in providing technical assistance to state and local agencies using NEICE (20%) 

The Associate Director will:  

  • Work with the data analytics staff to develop and finalize reports, together with the APHSA Director of Interoperability and System Strategies; 
  • Serve as primary liaison between technical vendor and project management team to ensure the technical and programmatic system development, training and implementation is executed efficiently;    
  • Oversee development and updates to the NEICE eLearning management system, working with vendors and ICPC partners; 
  • Oversee and review development of required periodic status reports and end of year Project reports. 


  • Bachelors in Social Work, project management, social sciences, business or public policy, or equivalent work experience. Master’s degree is a plus. 
  • Experience in managing complex Information Technology projects.  
  • Deep familiarity with the Interstate Compact on Placement of Children regulations, or with Child Welfare Agencies at the state or local level.  
  • Understanding of how ICPC works across states and respect for individual state differences in implementation. 
  • Familiarity with using data to drive better program outcomes. 
  • Excellent written and oral communication skills and the ability to develop a vision for policy and program improvements to secure adoption assistance services in interstate adoptions. 
  • Knowledge of federal and/or state child welfare programs and systems 
  • Demonstrated experience developing relationships/partnerships with grantors, stakeholders and other child-serving organizations. 
  • Required up to 10% travel. 

Performance Expectations: 

  • Self-starter, ability to work and contribute in a fast-paced, collaborative team environment. 
  • Demonstrate sound judgment and discernment in decision making. 
  • Willingness to adjust to changing work priorities with good humor and an underlying passion for the mission of the work.  
  • Exhibit strong interpersonal, written, and oral communication skills with the ability to produce high quality, professional and respectful communications to individuals throughout the nation. 
  • Possess strong organization skills, ability to multi-task high volume work requests and re-prioritize independently; pro-actively problem-solves. 
  • Work independently as well as part of the team to ensure that the needs of the group are met, and that adequate administrative coverage is provided to the team. 
  • Excellent time management and task completion, whether routine or urgent.  
  • Ability to maintain confidentiality on sensitive business and other related matters. 


 Required Minimum Education Level

  • College or Equivalent Training  

Required Minimum Number of Years: 

  • 8+ Years 


  • Proficiency in Microsoft Office; other document management software desirable 
  • Ability to use or learn Smartsheets; experience with other project management tools. 
  • Working knowledge of survey development and analysis 

 APHSA’s dedication to promoting diversity, racial equity, multiculturalism, and inclusion is clearly reflected in how we work and support our members. It is more than a commitment—it is the foundation of how we do what we do. We strive to create a workplace that reflects the communities we serve and recognize that building well-being starts with creating a space where our employees are comfortable bringing their authentic, unique selves to work. 

The is a project position based in Arlington, VA, but remote work requests will be considered.  

The American Public Human Services Association (APHSA) is a nonprofit, bipartisan membership organization whose mission is to advance the well-being of all people by influencing modern approaches to sound policy, building the capacity…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required
  • Professional Level


  • Employee sponsored benefits for employees and eligible dependents (Health, Dental, and Vision)
  • Life & AD&D insurance
  • Flexible Spending account and Dependent Care FSA
  • 3% Employee 401K Contribution after 3 months of employment
  • Remote working environment
  • Employee Assistance Program available
  • Four Discretionary Holidays
  • 10 Holidays and the day after Thanksgiving
  • 15 Paid Personal and 15 Paid Sick days
  • Bereavement Leave
  • Employee sponsored benefits for employees and eligible dependents (Health, Dental, and Vision)
  • Life & AD&D insurance
  • Flexible Spending account and Dependent Care FSA
  • 3…


Temporarily Remote
Work may be performed anywhere in United States
Associated Location
1300 17th St N, Arlington, VA 22209, USA
Suite 340

How to Apply

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.