Assistant Program Director - Scatter Site

Job Type

Full Time

Published

10/31/2018

Address

New York
New York
United States

Description

ABOUT US: - We believe that everyone deserves a home!


Breaking Ground is a nonprofit social services organization in New York City. Our goal is to create high-quality permanent and transitional housing for the homeless.    

 

Since 1990, we have been providing permanent affordable housing for individuals and families who are homeless or at risk of becoming homeless. Beginning with a single building, we are now New York City’s largest provider of supportive housing. We own and/or operate 19 properties with a total of 3,530 transitional and permanent apartments in New York City and beyond. We also run the City’s around-the-clock street outreach efforts in all of Brooklyn and Queens, along with nearly one-third of Manhattan.


Our work has enabled more than 13,000 people to overcome or avoid homelessness since 1990, and we increase that number every single day. As of 2017, we have more than 1,500 units of housing in various stages of development in the Bronx, Brooklyn and Queens, and are expanding our outreach and transitional housing programs so that we can offer help to every single homeless person we meet.


                   Assistant Program Director at Scatter Site


The Assistant Program Director (APD) provides direct supervision to a LMSW/LCSW Clinical Coordinator and small team (4) of case managers. The APD is responsible for ensuring that service provision is of the highest quality and is consistent with a housing first/harm reduction approach. She/he will support the Program Director in the overall management of the program, including adherence to contractual guidelines, implementation of best practices, and monitoring performance outcomes. The APD will provide clinical direction and leadership to the program; help troubleshoot, problem-solve, and strategize solutions around client engagement and challenging behaviors.


ESSENTIAL DUTIES:


• Oversee all service provision including individual case management services, group programming, and psychiatric services, ensuring that services meet contractual guidelines and best practices

• Provide direct supervision to LMSW Clinical Coordinator and case management team

• Oversee site specific quality assurance efforts including regular chart reviews and utilization of centralized reports to improve daily operations

• Will develop initiatives aimed at promoting self-sufficiency and improved quality of life

• Liaise with external stakeholders including service partners, government representatives, community stakeholders, hospital personnel, and other agencies to ensure responsive and effective service planning and program operations

• Participate in applicant interviews

• Generate regular and as needed reports on outcomes, goals, and data tracking

• As a member of the Clinical Leadership within Breaking Ground, will participate and/or lead various meetings, workgroups, and trainings

• Performs other related duties as assigned


MINIMUM QUALIFICATIONS:


• Minimum four (4) years post-masters applicable experience with related populations including supervisory, administrative, and management experience.

• Experience training staff preferred.

• Thorough clinical understanding of relevant service delivery concepts and structures, including Housing First, motivational interviewing, harm reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients 

• Refined analytical, decision-making, and organization skills from experience as an operational and clinical manager 

• Ability to identify and facilitate necessary programmatic change

• Proven ability to juggle multiple priorities, and create a climate conducive to effective engagement with clients who present with multiple disabilities.

• Superb collaborative skills; Ability to work successfully with a wide range of internal and external stakeholders

• Creativity, strong problem-solving ability

• Demonstrated success in working in a fast-paced environment

• Ability to delegate and motivate both staff and residents

• Ability to communicate (verbally and written) with diverse populations and stakeholders

• NYS Licensed Masters Social Worker (LMSW) required, LCSW preferred

• Excellent computer skills, including proficiency in Microsoft Word and Excel. Familiarity with Access-based databases and the ability to learn new programs are preferred.

• Bilingual Spanish/English is preferred


The APD will work primarily during business hours from M-F, with off hours availability in case of emergency. Field work is a part of this position, including travel via public transportation or agency vehicle. Field work includes home visits to clients in their apartments, off-site meetings internally at BG or externally with community partners and stakeholders, etc. A valid driver's license and good driving record is required.


EOE/M/F/Vet/Disabled

Professional Level

None specified

Minimum Education Required

No requirement


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