Job

Salesforce Administrator

Posted by
New York Academy of Medicine | New York, NY
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New York Academy of Medicine


New
|
Published 13 days ago

The Salesforce Administrator is responsible for overall support, maintenance and functioning of the Salesforce tool for the organization. S/he will also engage in promoting adoption by user training, and work cross functionally to align the work of various departments to integrate seamlessly with Salesforce.

DUTIES & RESPONSIBILITIES

  • Acts as a lead administrator of the Salesforce database, including the creation and maintenance of workflows, custom fields, reports, dashboard development, and data flow management
  • Develops a solid understanding of department-specific business processes
  • Updates and maintains Salesforce system documentation and Salesforce Best Practices
  • Develops and documents department specific views, processes, fields, notifications, reports, custom objects, page layouts and workflows
  • Conducts new Salesforce application testing and implementation as-needed
  • Provides day-to-day end-user support including implementation, user adoption, system configuration and maintenance, formulas, testing, data integrity, backups, and others as identified
  • Manage and maintain relevant third-party integrations, including MyEmma, Classy, Soapbox Engage, and others
  • Develops and maintains user roles, profiles, security settings, access levels, hierarchies, etc.
  • Acts as primary contact for all Salesforce reporting requests including support of metrics and revenue reporting, territory penetration and evaluation, support in preparation of marketing campaigns, and others as requested
  • Utilizes analytical skills to respond to requested additions/changes and identify customizations appropriately
  • Identifies production risks and areas for improvement; prioritizes, designs and facilitates successful implementation and adoption of new processes.
  • Manage data imports, database deduping and database cleanup for data accuracy
  • Other duties as assigned


Qualifications

  • Bachelor's Degree
  • 3+ years Salesforce administrator or related experience, in a high-tech/SaaS high-growth environment.
  • Salesforce Admin Certification required
  • Experience working alongside a team of diverse professionals and working in a rapidly changing environment.
  • Experience with AppExchange and other third party solutions
  • Excited to grow Salesforce skill by rationalizing/re-architecting a Salesforce instance for changing business needs.
  • Familiarity with APEX code or SQL queries a plus.

The Salesforce Administrator is responsible for overall support, maintenance and functioning of the Salesforce tool for the organization. S/he will also engage in promoting adoption by user training, and work cross functionally to align…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Professional

How To Apply

The New York Academy of Medicine is an Affirmative Action/Equal Opportunity Employer. 

Please apply via the included link.

The New York Academy of Medicine is an Affirmative Action/Equal Opportunity Employer. 

Please apply via the included link.

Location

1216 Fifth Avenue, New York, NY 10029
Apply