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Program Director

Posted by
A Sense of Home
|
Hawthorne, CA
New
|
Published 9 days ago

POSITION: Programs Director

CLASSIFICATION:  Full time – 40 hours, exempt

REPORTS TO: Chapter Director 

POSITION START: May 2021 

WORK SCHEDULE: Full time. Schedule depends on ASOH needs and will include weekends and occasional evenings. 

ORGANIZATIONAL MISSION

A Sense of Home strives to prevent homelessness by creating first-ever homes for youth aging out of foster care with donated furniture and home goods. 50% of those struggling with homelessness are former foster youth. The homeless crisis can only end through prevention.

POSITION PURPOSE

To ensure the smooth transition of on-boarding and recruiting recipients to the ASOH home creation program and impart the ever evolving and unique ASOH resources guide (for all services available to aged-out foster youth and unique opportunities afforded by ASOH partners). Follow up with all recipients and ensure they have access to resources needed. Build upon, expand home creations, volunteer opportunities and training programs, as learning and awareness raising initiatives. ASOH is in rapid expansion phase with plans to grow both regionally and nationally. The PD will be instrumental in heralding in this growth with respect to advancing current programs. 

DIVERSITY AND INCLUSION

ASOH is committed to diversity, equity, and inclusion and strongly encourages people of color, women, LGBTQ+ individuals, and those with protected class backgrounds to apply. We value the individuals that we hire and look forward to creating a positive work environment for all identities.

OUR COMMITMENT

We are committed to not only provide a diverse and inclusive workplace, but we value the health and wellbeing of our team members. ASOH offers 100% paid health and medical benefits to employees, along with generous paid sick and sick vacation time. We also believe in providing a workplace that fosters advancement and professional development for all employees, conducting our day to day business practices accordingly.

HISTORY AND CONTEXT

ASOH began as a random act of kindness, when the founders, Georgie Smith and Melissa Goddard, saw an injustice and acted upon it. They noticed that young people exiting foster care had overcome the odds against them, achieved securing a roof over their heads, only to be forced to sleep on cold bare floors, and struggle without fridges, stoves, lighting, a table to eat from nor study off of. The lack of means to make a space a home, is a significant inequity that has proven to holdback those working and studying hard to overcome the challenges of the world and create a better future for themselves.

A unique space and opportunity for leaning and healing for all

We are committed to action for impact and won’t stop learning, listening, growing and serving. We are committed to evolving our work and model to ensuring we always:

• Evolve how we achieve our goals and deepen the impact

• Listen to those we serve

• Partner with organizations that uplift marginalized communities 

• Find and implement new tools in our programs that overcome unique barriers to healing

• Amplify more BIPOC (Black, Indigenous and People of Color) voices  

• Ensure a safe, inclusive, and diverse workplace for employees, volunteers, donors, and for those we serve

• Integrate social justice and public health scholars in the development of our organization


We strive for a world in which all humans thrive in health and happiness, yet for those who don’t feel safe in society, thriving can feel like an unrealistic dream. So we harness the power of this ASOH movement to ensure sustainable liberties for all. We are working towards a curriculum for all ASOH chapters whereby the HC serves as a vehicle for immersive learning and we look to how we can extend this beyond the HC to create opportunities for better understanding, equality, justice and peace.

DUTIES AND RESPONSIBILITIES

The PD ensures a consistent flow of applicants to ASOH. From the point they apply, through the conclusion of their Home Creation, the PD is the conduit between referring agencies, recipients, sponsors and volunteers. The PD also ensures that staff and volunteers adhere to ASOH Core Values and stay focused on the organizations mission. The PD is also responsible for expanding the ASOH Resource Network and ensuring recipients of ASOH fully exploit these resources.

The PD is directly responsible for the following duties:

Onboarding– recruiting and onboarding recipients, coordinating in the scheduling of their Home Creations or pick-ups, and ensuring all aging out youth in the LA region know of ASOH services by staying connected with referring agencies, and finding and connecting with any agencies who are unaware of ASOH. During the onboarding of the recipients, the PD establishes a comprehensive list of items that the youth need to set up an inspired home environment, whilst also establishing what additional resources the youth can be connected with. The onboarding is a wonderful opportunity to establish trust so that the recipient can gain all that can be achieved through the experience of ASOH.

Recipient Management – The PD will be the point contact for recipients well past their services with ASOH. The PD will ensure we have the most comprehensive information and notes on all communications with recipients or potential recipients and detailed records that include dates and times of all correspondence.

The PD ensures the best questions are asked for recipient interviews to ensure they are well respected and that their voices are heard, understood and awareness is raised for the various challenges facing aged-out youth. This includes requesting photos, video, etc. from recipients. Where their appears to be an obstacle to a recipient being able to provide information (such as dimensions of rooms within their apartment) the PD will find innovative ways to empower the recipient to be able to provide said information which would help them with future problem solving/endeavors.

ASOH continues relationships with youth by ensuring they complete a questionnaire at the end of our services. We will continue to connect them with resources and volunteer opportunities once our services end.

Additionally, when a volunteer wants to mentor a particular youth, ensure that the volunteer receives mentor training and that the recipient understand that this is an additional resource not a mentor relationship managed by ASOH.

Resource Network – The PD will work on the ever-evolving Resource Network. -- https://asenseofhome.org/request-assistance/resources/ The Resource Network should be updated monthly in regards to eligibility, program availability, and additional resources. A Sense of Home has a partner Instagram account for resources as well, @asohresources which should be updated daily. The Resource Network should be provided to each recipient with individualized connections during their Home Creation to address their specific needs.

Research – The PD will work on research for ASOH to include:

  • Assist and/ or lead in internal research and evaluation of data collection from before and after home creations from the youth served, the volunteers, and youth paying it forward. 
  • Assist with certain aspects of external research.
  • Score of assessments and filing with oversight. 
  • Communicate needs as expressed in assessments to the appropriate staff.

Warehouse - The PD will work with the DPC and Chapter Director to ensure that the DPC is made aware of all youths’ needs including apartments’ specs, furniture needs, recipients’ style preferences, etc. In some instances the PD will need to select items for a recipients’ homes, as well as store and load items into the truck.

Sponsors – Working with the Chapter Director to ensure optimal pairing of recipients with Home Creation sponsors. In the absence of the Chapter Director the PD is responsible for scheduling Home Creations for sponsors, maintaining a close relationship and communicating all details for preparation and a successful Home Creation. 

Home Creations – Ensuring upbeat and positive Home Creations by leading the experience according to established procedures. The PD will also spend much time during the home creation with the recipient to ensure that they are aware of and become connected with all pertinent resources. The PD will work with the recipient on art and a vision board so that they can make their mark on the overall feeling of the home and articulate their goals and feel empowered to manifest them. In some instances the PD may be responsible for leading a Home Creation.

Communications - Communication is key to the role. Communicating with recipients, volunteers, stakeholders and within the organization. Sharing with the team assets and key pieces of information to advance the mission. Must be an exemplary note taker on recipient intakes and all communications. The PD will be audited to ensure all documents are saved properly to database. 

The PD will work with the development/communications team (including vendors) to ensure they are receiving all that they need to advance the mission, garnering additional resources and opportunities for the youth, and best elevate the youth’s voices. Updating the resource guide and website requires clear communication and a direction that adheres to the brand guidelines. 

Community Representation – Speaking at community events, county and city meetings, referring agencies’ programs, conferences, etc. The PD should send an email out to partner agencies monthly to update on programs and remind them of the referral process. The PD shares this responsibility with the Chapter Director. 

Volunteers – The PD keeps in touch with former recipients through our volunteer Pay-it-Forward program. Former recipients are encouraged to attend volunteer events weekly. 

The PD will manage volunteers and interns in working with program participants. 

Management – Co Manage DPC with Chapter Director in regard to recipient. In absence of the CD the PD will take over duties.

The PD will develop and implement training for all staff in working with former foster youth, diversity, language, and communication skills. PD will ensure all staff are trained properly in working with former foster youth, diversity, and communication skills.

Data tracking should be done in real time to ensure all grant requirements are met as well as program marks. The PD ensures all questionnaires and recipient surveys are complete and performs frequent analysis to communicate internally and externally on successes and where we can do better and/ or use support.  

Events – PD may be required to attend events and coordinate recipients who may be invited to speak at said events. ASOH may have several large-scale and intimate fundraising events each year. Given the times, events are limited and might be virtual events for the next 12 months. All events need to live up to the success of the ASOH first ever gala - https://asenseofhome.org/2019-backyard-bowl-gala/ . Events are a vital way to communicate the ASOH story, advance the organization’s mission, and to provide an immersive experience that reflects the values, heart and authenticity of the organization.

Curriculum - ASOH has always been a diverse organization that listens, learns and seeks to deepen our own understanding, and that of all who interact with the organization. ASOH has formed an advisory on creating a curriculum and guidelines on how to elevate and amplify this opportunity, at every step. The Programs Director will provide input on the curriculum and learn how to teach it.

What does this mean ? ASOH is a paradigm where community members share their hearts and resources to change lives whilst also gaining much needed understanding through an immersive educational experience. In the space of service, ASOH is an opportunity for a diverse group, to come together to see one another, hear one another and better understand one another, in the intimacy of a home being shaped and created by all hands gathered. 

Duties and responsibilities may be added, deleted, modified or changed at any time at the chapter’s discretion. Changes may be made formally, informally either verbally or in writing.

EDUCATION/EXPERIENCE

  • Background and education in social work, psychology and communications. A Master’s Degree is ideal. Preferably and MSW and/ or a Masters in Psychology.
  • Three to five years of relevant experience (including field practicum in the area of TAY youth and/ or youth in foster care) required in the government or non-profit sector. 
  • Relevant experience includes human services management, community organization, practice with individual clients and client systems in the field, research, teaching and advocacy work with former foster youth and/ or youth in foster care.
  • Must have valid driver’s license with a clean driving record and sufficient auto insurance to comply with state laws. Will be expected to drive as a part of the job. 
  • Experience working with diverse populations.

ESSENTIAL JOB FUNCTIONS

  • Working with mobile devices, computers, cameras, scanners, and other related equipment
  • Setting up and using various data management software
  • Communicating with persons outside the organization, supervisors, peers and subordinates 
  • Organizing, planning, and prioritizing work
  • Thinking creatively and innovatively  
  • Developing promotional strategies or plans
  • Updating and using relevant knowledge
  • Making decisions and solving problems
  • Scheduling work and activities
  • Developing objectives and strategies
  • Guiding, directing, and motivating subordinates 
  • Coordinating logistics for all events 
  • Coordinating fundraising or activities 
  • Processing information and verifying accuracy of data.
  • Analyzing information
  • Coordinating the work and activities of others
  • Resolving conflicts and negotiating with others
  • Working directly with the public
  • Establishing and maintaining interpersonal relationships
  • Coaching and developing others
  • Judging the qualities of things, services, or people
  • Developing and building teams
  • Performing administrative activities
  • Staffing organizational units
  • Training and teaching others
  • Documenting/recording information and maintaining logs 
  • Evaluating information to determine compliance with standards/policies
  • Provide consultation and advice to others
  • Monitoring and controlling resources 
  • Maintain inventories of materials, equipment, or products
  • Estimating the quantifiable characteristics of products, events, or information

KNOWLEDGE REQUIREMENT

  • Analytical Skills - Ability to process and analyze vague, abstract verbal and written instructions. Ability to visualize and assess abstract ideas and develop structured plans for implementation of marketing plans. Ability to read, analyze complex documents, and communicate analysis in oral and written form.
  • Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Communications and Media - Knowledge of social media tools and best practices as well as alternative ways to inform and engage via written, oral, and visual media. Requires public speaking, phone conversations, use of email, writing letters and memos, face-to-face discussions with individuals or teams and contact with others
  • English Language - Strong knowledge in reading, writing and speaking of the English language including excellent knowledge of spelling, rules of composition, and grammar. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the Company.
  • Customer and Personal Service - Knowledge of principles and processes for providing superior customer and personal services. This includes recipient, donor, corporate partner, and staff needs’ assessment, meeting quality standards for services, and evaluation of satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, evaluating, correcting, negotiating, managing, motivating and leading.
  • Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Computers and Electronics - Strong working knowledge of Google Apps, email, social media networks, computers, smartphones, equipment, graphics software and CRM system.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and customer relationship management.
  • Law and Government - Knowledge of applicable laws, regulations, and ordinances 

WORK ENVIRONMENT

  • Body positioning - requires using hands to handle, control, or feel objects, tools or controls and prolonged periods of standing and/or sitting
  • Competition - requires competition or awareness of competitive pressures
  • Conflict - requires dealing with potentially unpleasant, angry, or discourteous people; including conflict situations
  • Impact of decisions - requires making decisions that impact the results of co-workers, vendors, sponsors, donors, volunteers or the company
  • Opportunity to make decisions without supervision - Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization
  • Level of challenge - requires being exact or highly accurate. Also requires repeating the same physical activities or mental activities over and over - often with freedom to determine tasks, priorities, and goals
  • Pace and scheduling - requires meeting strict deadlines and adhering to tight timelines
  • Personal Interaction - requires work with external individuals, organizations, businesses or the public. Also, requires coordinating or leading others in accomplishing work activities and work with others in a group or team
  • Responsibility for Others - Includes responsibility for work outcomes and results as well as safety of others
  • Work Setting - Requires working indoors in environmentally controlled conditions as well as outdoors in hot, cold, wet, humid and/or dry conditions. Work is often performed in recipients’ homes. Also, requires ability to climb stairs or hills at times while lifting. Work is often performed in warehouse settings with tight spaces for travel/access. Requires ability to lift, reach, hold and move heavy items; at times onto and from shelving units.
  • Lifting and moving - Requires ability to lift, move, transport, and stage furniture and other home goods sometimes in excess of 25 pounds. 

APPLY HERE: https://app.trinethire.com/companies/20343-a-sense-of-home/jobs/27328-program-director

POSITION: Programs Director

CLASSIFICATION:  Full time – 40 hours, exempt

REPORTS TO: Chapter Director 

POSITION START: May 2021 

WORK SCHEDULE: Full time. Schedule depends on ASOH needs and will include weekends and occasional evenings…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    May 18, 2021
  • Education
    4-Year Degree Required

Salary

$60,000 - $85,000

Benefits

ASOH offers complete medical benefits, 401k, generous PTO.

ASOH offers complete medical benefits, 401k, generous PTO.

Level of Language Proficiency

fluency is Spanish desirable.

fluency is Spanish desirable.

Location

On-site
Hawthorne, CA, USA

How to Apply

APPLY HERE: https://app.trinethire.com/companies/20343-a-sense-of-home/jobs/27328-program-director

APPLY HERE: https://app.trinethire.com/companies/20343-a-sense-of-home/jobs/27328-program-director

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