Family Advocate

Job Type

Full Time




419 East 86th Street
New York
United States


Association to Benefit Children (ABC) is dedicated to bringing joy and warmth to disadvantaged children and their families through compassionate, sustainable, comprehensive and integrated services, designed to permanently break the cycles of abuse, neglect, sickness and homelessness. ABC's humane and innovative programs include early childhood education, health care services, housing assistance, mental health services, family preservation, crisis intervention, recreational services, job training and employment assistance, therapeutic after school and summer day camp programs, mentoring and legal advocacy.


ABC's Children and Adolescents Mobile Crisis Team provides short-term crisis response, assessment, and coordination of care to children and adolescents aged 0-17 residing and/or attending school in Upper Manhattan. The team, which includes both mental health professionals and family advocates, diffuses behavioral and mental health crisis situations and helps link children/adolescents and their families to community services, often as an alternative to emergency room use and hospitalization. Referrals are received through 1-888-NYC-WELL. Referrals will focus on children and adolescents who are unwilling or unable to be connected to outpatient treatment, or who need in-home services until they are connected. Staff will respond to referrals within two hours of referral.


The Family Advocate on the team provides a critical role of engagement and rapport building, with parents in particular. The Family Advocate will accompany the crisis clinician on all crisis visits to both homes and schools, with the focus on engaging the parent and providing education and support while the clinician attends to the assessment of the child. They would also assist with any necessary transports to the hospital and/or interactions with emergency services. The Family Advocate would also play a key role in identifying and addressing any barriers to connecting to appropriate services and helping the family to address any reluctance related to stigma, as well as concrete barriers. On call shifts also available on Saturdays and Sundays. The Family Advocate will ideally have personal or “lived” experience of parenting a child with serious behavioral/emotional problems, including the experience of interacting with the child mental health system. The ideal candidate would also be a team player, and be comfortable managing stressful situations. Bilingual Spanish/English REQUIRED. A Bachelor’s Degree in a human service field is preferred but not required. Previous experience in social work, mental health, and/ or experience as a trainer/educator is preferred. Crisis clinicians will enjoy a friendly, supportive, and flexible work environment. Excellent clinical training opportunities, generous benefit package. EOE.


Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Please send resumes to