Quality Improvement (QI) Manager

Posted by
La Clinica del Pueblo
Washington, DC

La Clinica del Pueblo

Published 18 days ago


The QI Manager will lead La Clinica del Pueblo’s quality improvement and population health efforts based on the Institute for Health Care Improvement’s Quadruple Aim: Patient Experience and Engagement, Employee Experience and Engagement, Quality, and Cost. The QI Manager will work collaboratively with LCDP’s care teams and related departments to design, implement, and evaluate quality improvement activities, develop strategies for ongoing data collection and monitoring, and, ultimately, help move LCDP toward value-based care and data-driven decision-making.

Duties & Responsibilities:

  • Leads and coordinates LCDP quality improvement program;
  • In collaboration with the Chief Medical Officer, other department managers, and care teams, develops the annual QI Plan for LCDP to include grant- and contract-based requirements
  • Leads and coordinates monthly multi-disciplinary QI committee meetings, including preparing agendas and ensuring minutes are completed
  • Drafts annual QI report to the Board, in partnership with CMO and COO
  • Implements and trains staff on PDSA cycles and QI activities, aligned with the annual QI Plan
  • Provides continuous coaching for individuals and teams on QI processes and activities
  • Researches evidence-based practice improvements to share with managers and teams
  • Creates and implements a system for peer chart reviews among LCDP providers
  • Represents LCDP at meetings related to QI activities
  • Designs, creates, and implements tools and systems to help LCDP become more data-driven
  • Develops and produces reports and dashboards in collaboration with managers and teams to help monitor and measure progress toward goals, including those associated with grant and contract requirements and/or objectives
  • Develops and produces reports and dashboards to present to internal and external stakeholders
  • In an effort to ensure ongoing quality care for patients of LCDP, prepares clinical quality indicator reports for LCDP on preventive health services and chronic disease states including, but not limited to, diabetes, asthma, cardiovascular disease, and prenatal care
  • Utilizes data visualization tools and strategies to make data more digestible for different types of users and audiences
  • Analyzes collected output and outcome data and preparing reports for internal use and external distribution summarizing analyzed results.
  • Support generation of quantitative and qualitative information on community needs, program results and impact, and lessons learned from programs and services, to support LCDP’s internal program development, fundraising, proposal writing, and advocacy need
  •  Helps create and implement the data infrastructure and reporting framework that will support robust population health activities, with the ultimate goal of supporting preparation for and implementation of value-based care
  • Assist and support managers, staff members, and care teams to obtain and utilize data, reports, and other tools or strategies to drive effective team-based care and positive health outcomes
  • Support population health activities related to the DC Coordinated Care Network (CCN), MyHealthGPS, and payor-specific opportunities such as incentives or shared savings
  •  Provides oversight and supervision for the Data Management Specialist role
  • Collaborates with data and evaluation staff within other departments, to align efforts around program monitoring and evaluation
  • Attend required meetings and trainings regarding monitoring, evaluation, and reporting requirements, and implements required actions;
  • Work closely with Senior Director to represent LCDP at relevant meetings and coalitions within and outside LCDP;
  • Attend required trainings to improve and maintain skills;
  • Attend program, Department, and all staff meetings and all mandatory LCDP activities;
  • Follow LCDP Code of Conduct and all other personnel Policies and Procedures; and
  • Perform other duties as assigned.


  • Bachelor’s Degree in Public Health, Nursing, or related field, required; Master’s Degree in Public Health or related field, preferred
  • Two or more years’ experience implementing quality improvement activities in non-profit organization(s), required
  • Bilingual in English and Spanish, required
  • One or more years’ experience supervising employees, preferred
  • Able to analyze data and present findings or ideas in text, graphical, or tabular form, required
  • Experience working with electronic medical records, preferred; Experience working with eClinicalWorks, highly preferred
  • Experience working in a community health center or primary care organization, preferred
  • Knowledge of qualitative as well as quantitative monitoring and evaluation methods, preferred
  • Experience with coaching, mentoring coworkers and/or direct reports, preferred
  • Knowledge of the Latino immigrant community, preferred
  • Proficient in Microsoft Office; advanced in Microsoft Excel; experience working with databases and statistical analysis packages, required
  • Excellent organizational and communication (verbal and written) skills, required
  • Able to work independently and in team environment, required
  • Able to work harmoniously with diverse groups of individuals, required


The QI Manager will lead La Clinica del Pueblo’s quality improvement and population health efforts based on the Institute for Health Care Improvement’s Quadruple Aim: Patient Experience and Engagement, Employee Experience and…

Details at a glance

  • Full Time Schedule
  • Professional

Level of Language Proficiency

Bilingual in English and Spanish

Bilingual in English and Spanish


2831 15th Street, NW, Washington, DC 20009

How to Apply

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