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Housing Case Manager EA Shelter

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Published 26 days ago

Role Purpose

The Housing Case Manager will report directly to the Shelter Program Manager and will be responsible for helping families experiencing homelessness develop housing strategies for obtaining permanent housing and connecting families to necessary supports to increase stability. This is done through building a relationship with adult family members, thoroughly assessing their strengths and barriers to obtaining housing, collaborating with each family to minimize barriers to housing, searching for housing, and advocating for families. The case manager will play a key role in assisting the agency in meeting specific housing goals to satisfy our funding source requirements.

Responsibilities

•      Develop relationships with families who are homeless and facing issues such as mental illness, substance abuse, and physical disability, history of trauma and/or domestic violence, and poverty.

•      Tasks will include meeting weekly with each family, completing thorough assessments, providing support and referrals as well as ensuring regular contact with other services providers and assess families’ strengths and barriers to obtaining permanent housing.

•      Partner with families to create, review, and enforce a Re-housing Plan that reflects the goals of the family and funder, and that addresses each family member’s needs. 

•      Assist families in completing housing applications and ensuring that all preferences and priorities are obtained.

•      Attend housing screenings and appeals with families, providing transportation when necessary.

•      Conduct weekly unit inspections to ensure the property is being maintained.

•      Partake in rotating on-call requirements.

•      Complete all necessary paperwork and documentation needed to be in compliance with program requirements and state regulations.

•      Support agency by volunteering for agency events.

•      All other assigned duties as they arise.


QUALIFICATIONS / REQUIREMENTS:

Qualifications

  • Bachelors' degree in psychology, social work, or related field preferred
  • Prior experience working with low-income individuals and/or families required.
  • Proficiency with Microsoft Word and Excel.
  • Excellent communication and engagement skills.
  • Attention to detail and time management.


Desired Attributes

Must be able to hear and incorporate feedback quickly; ability to empathically de-escalate various situations; critical thinking, assessment, problem solving and negotiating skills; ability to remain calm and responsive during crisis. The ability to be flexible and adaptable to changes. Detailed, thoughtful, and thorough; advocacy skills; ability to work with a diverse team and population.


Eligibility Requirements

  • Must have reliable transportation and be willing to travel in the Greater Boston area and commute families to critical housing appointments when necessary.
  • Must be willing to work 40 hours per week and adapt schedule to meet the needs of families.
  • Must have unrestricted work authorization to work in the United States.
  • Must be 18 years or older.


Role Purpose

The Housing Case Manager will report directly to the Shelter Program Manager and will be responsible for helping families experiencing homelessness develop housing strategies for obtaining permanent housing and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    May 7, 2021
  • Education
    4-Year Degree Required

Salary

At least $42,000

Benefits

Medical, Dental, 403b, FSA , generous vacation and sick time.

Medical, Dental, 403b, FSA , generous vacation and sick time.

Level of Language Proficiency

Second language preferred but not required.

Second language preferred but not required.

Location

Temporarily Remote
Work must be performed in or near Malden, MA
Associated Location
Malden, MA, USA

How to Apply

Please send cover and resume to hr@housingfamilies.org.

Please send cover and resume to hr@housingfamilies.org.

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