Data Hub Director - Data, Analytics and Infrastructure

Job Type

Full Time



Application Deadline:



4805 Mt. Hope Drive
Baltimore, MD
United States


Position Location:           Baltimore, MD/Washington, DC

FSLA Status:                    Exempt

Travel:                               Moderate


The National Association for the Advancement of Colored People (NAACP), a 501(c)(3) nonprofit organization for equal rights, seeks a highly experienced Civic Engagement Data Hub Director committed to building power for communities of color through technology. We understand the importance that relational organizing and community mobilization plays in in building independent political power. He/she should be able to navigate competing priorities from multiple partners, be committed to running a program based in an analytical and data grounded mindset, and have a background in data, analytics, digital, web development or other technical field. You should also be comfortable explaining complex ideas to non-technical people and be a skilled presenter. 


The Data, Analytics & Infrastructure Resource Hub’s goal is to generate lasting power for communities of color, by building programmatic tools, web development, data systems, and analytics capacity. We serve a broad range of partners across the movement. Thereby investing in our central infrastructure, training, and direct service work, we aim to empower partners to run stronger and more cost effective operations. He/she will work under the direct supervision of the Vice President, Civic Engagement. The duties and responsibilities include but are not limited to:

  • Work closely with the W.K. Kellogg Anchor partner leadership, staff, and affiliates to ensure data, analytics and infrastructure are part of a comprehensive strategy to build power for communities of color;
  • Meet with W.K. Kellogg Anchor partner leadership, staff, and affiliates, to understand where they have shared needs, and use those assessments to help guide the priorities of the hub;
  • Support the W.K. Kellogg Anchor partner leadership in the creation and implementation of the hub’s budget;
  • Help the hub define and execute the scope and sequence of work, including the work to support targeted mobilization programs and to develop engagement technologies;
  • Organize the development of a Hub work plan and ensure the work plan vision and goals are implemented;
  • Build sustained relationships with W.K. Kellogg Anchor partner leadership, staff, and affiliates, data/analytics partners and vendors;
  • Represent the W.K. Kellogg Anchor partner leadership, staff, and affiliates at conferences and meetings as designated;
  • Be able to process and understand civic engagement data from vendors, firms and other valid sources and apply them to civic engagement needs of communities of color;
  • Manage the VAN System as the lead administrator at a baseline;
  • Comprehend the larger tasks of data warehousing and what it means to take in data from various sources and ingest them into one system that we own/build/develop to shape our civic engagement products;
  • Produce civic engagement data products that are value add to the field. The list will include geo-targeting, GIS mapping and other reports that are produced for civic engagement operatives;
  • Be prepared to connect the data work of the civic engagement data hub with larger data integration projects that we as NAACP need for larger storage of information and other tasks/jobs and to absorb outside information beyond the NAACP into a singular system beyond the VAN (This work could also be a need for W.K. Kellogg Anchor partners);
  • Be comfortable advising on and producing the solutions to ensure that data flow is optimize and how to simplify streams of inputs and outputs through ideal processes;
  • Understand the needs and explore the potential data solutions for civic engagement analytics, content management, integration, and data governance including who has access, security, compliance and the legal rules governing;
  • Other duties as assigned.



The ideal candidate for this position will possess many, if not all, of the following professional qualifications, competencies and personal qualities:

  • Undergraduate degree in computer science, finance or other quantitative discipline from an accredited college or university
  • Master’s Degree in IT Infrastructure and Analytics, preferred
  • 5-8 years of experience managing a medium to large team (at minimum 5 people) with preference for someone who’s overseen a team of technology practitioners (data, analytics, web or software development, etc.)
  • Background in data, analytics, digital, web development or other technical field
  • Strong presentation skills and proven experience representing the interests of a progressive or labor organization in a leadership role
  • Knowledge of and experience with both national and local community of color organizations and experience working in community-based movement spaces or working to build and maintain coalitions a strong plus
  • Strong Knowledge of Data Technology tools – VAN System, Salesforce. Hustle
  • Strong Knowledge of Business Intelligence tools e.g. Einstein Analytics
  • Excellent active listening, interpersonal, communication and problem solving skills with the ability to connect with different types of stakeholders, including your staff;
  • Demonstrated ability to build and motivate teams and work effectively in a team environment in both a lead and support role
  • Experience communicating complex technical concepts to non-technical audiences
  • Experience running a budget a plus
  • Excellent project management skills, Project Management Certification (PMP) a plus
  • Able to handle multiple politically sensitive projects simultaneously in a rapidly changing environment
  • Experience managing and prioritizing multiple tasks and projects at the same time
  • Dedicated to building power for communities of color through technology
  • Recognizes that organizing and deep community engagement are vital to strengthening our collective movement and, ideally, has some experience as an organizer
  • Demonstrated experience in developing personal work plans and goals
  • Demonstrated ability to work independently within the context of a plan
  • Demonstrated ability to resolve conflicts while maintaining important and effective relationships
  • Dedicated to running a data-driven program based on an analytical mindset
  • Committed to team collaboration and fostering a culture of curiosity in learning new things across a team, including supporting and facilitating professional development opportunities
  • Proven commitment to building and leading diverse teams of people and creating a supportive working environment for all team members that is free of discrimination, harassment or otherwise unacceptable behavior
  • Computer proficiency is required: email, internet, database/spreadsheet, word processing, Google and web conferencing
  • Able to work extended hours
  • Able to travel when needed


It is the continuing policy of the NAACP to take affirmative action to assure equal opportunity for all current and prospective employees without regard to race, color, national origin, ancestry, age, gender, gender identity or expression, sexual orientation, personal appearance, marital status, familial status, family responsibility, pregnancy or other pregnancy-related conditions, childbirth, disability, military/veteran status, citizenship status, religion or political affiliation, past convictions or incarceration, prior psychiatric treatment, or any other status protected by federal or state law, local ordinance or Executive Orders. The NAACP is an Equal Opportunity Employer.

Please note that this position is grant-funded and employment is contingent upon the continuation of such funds.


Professional Level


Minimum Education Required

4-year degree

How To Apply