Resident Supporter (Weekend Shift)

Job Type

Part Time




32 Broadway
10th Floor
New York
United States


Womankind has been serving survivors of domestic violence, human trafficking, and sexual violence of all ages. We provide innovative healing services and award-winning assistance to women and their children. Depending on circumstance, they have access to a safe place to live, assistance with housing, employment, English language training, legal immigration assistance, financial empowerment, and so much more.


Our goal is to provide support and guidance to survivors so that they can live their lives free of abuse. We believe this is achieved when survivors can gain harmony in their lives and a sense of belonging to a community. Through these gains, individuals can recover from trauma and pursue independent lives. For convenience and accessibility to our services, we provide services at community offices located in or near Asian neighborhoods and at our residential settings.


Survivors of domestic and sexual violence find refuge, recovery and renewal in the two emergency residential houses at Womankind. We provide immediate safety to survivors and their children and work with them toward recovering from trauma. Our staff effectively offer support and assistance in accessing services and resources.  


The residential programs at Womankind are unique in that:

  1. We utilize a survivor-centered, trauma-informed, culturally congruent, and evidence-based model of practice. MAP (Moving Ahead Positively), our model of practice, fosters recovery from trauma through assisting the survivor regain trust and hope through the relationship with staff; through participating in a community of survivors; and by voluntarily utilizing Asian wellness practices such as acupuncture, trauma-sensitive yoga, tai chi exercises, and meditation.
  2. We integrate our residential services with our non-residential, community-based programming. For example, children and youth can participate in therapeutic programs. Housing, employment and legal immigration services are available.
  3. We offer transitional housing program, which on a time-limited basis subsidizes rental of permanent dwelling for a number of survivors and their children, to those who meet the requirements.
  4. While Womankind serves mostly women and children, we take pride in providing services to survivors with other gender identities. 
  5. We serve survivors across the life span. 

The Resident Supporter’s primary responsibilities are to ensure smooth operations of Womankind facilities, and to answer helpline calls. Current needs are two 12-hour day shifts (7am-7pm) on the weekend and one 6- hour evening shift during the week (Wednesday preferred).


Primary Responsibilities:

  • Ensure the facility is maintained in a safe and harmonious manner, including helping residents manage crises, solve problems, and resolve conflicts
  • Answer the helpline
  • Manage inventory as needed
  • Support and strengthen the functioning of residents as well as fellow Womankind team members
  • Liaise and communicate with outside agents
  • Perform maintenance tasks as needed (for example, room preparation and light cleaning)
  • Ensure that the residence is appropriately staffed according to regulations, meaning the staff member cannot leave until her/his replacement arrives and must be on call for extra shifts in case of emergency
  • Other duties as assigned by management

Qualifications/ Skills:

  • Bi-lingual in an Asian language
  • 1 year of experience in social services field, or willingness to be trained
  • Demonstrated interest in anti-violence work or other humanitarian work a big plus
  • Ability to work independently
  • Basic computer skills required
  • Crisis management exp. a big plus
  • Knowledge of CPR/First Aid, fire safety a plus

Level of Language Proficiency

Bi-lingual in an Asian language required

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Email resume and cover letter to: Please include your name and “Resident Supporter” in the subject. Womankind is an Equal Opportunity Employer.