Program Coordinator

We’re seeking friendly, hands-on people to run our pop-up installations and programs in outdoor public spaces across New York City this year. Programs offer public opportunities for creativity, community, physical activity and education, and we’re looking for people who can ideally engage people in activities of all kinds. However, in cases where applicants have experience or interest in a specific area, you may be able to take on more hours and responsibility related to a specific program. 

The positions are temporary and part time, and Program Coordinators typically work 5-15 hours per week, with fewer hours in the winter. Shifts are typically 4-5 hours. We will develop a custom work schedule based on your availability. Work will include lots of time on your feet, and you’ll meet New Yorkers in neighborhoods across the city. 

As a Program Coordinator, you will be responsible for:

• Working with the public: You must be comfortable and skilled at greeting the public, making people feel welcome and safe, and introducing patrons to the materials and activities in our reading rooms, drawing studios, and more. This position requires a significant amount of communication and interaction with the public.
• Making the program materials look great: You will be responsible for making sure the installation looks attractive and materials are well organized on shelves.
• Working with a team: All events are staffed with at least two staff or volunteers, often more. You will need to work with a team and be ready to guide less experienced staff and volunteers.
• Getting access to equipment: Program carts and benches will be delivered by truck or stored in a nearby building. If our Program Manager is not present, you will be responsible for coordinating with the driver or local partner to access equipment. (If you can drive, you can pick up additional hours helping transport equipment before/after deployments.)
• Set-up/pack-up: You will be responsible for moving the carts and benches by hand into public space. In most cases, other staff and volunteers will be on hand to help roll gear into place, but you should be prepared to take the lead in moving items (wear sturdy shoes and clothes).
• Communicating with community host partners: At each event, we are hosted by a community or neighborhood group. If our Program Manager is not present, you will need to check in with our community partners and make sure their needs are being met.
• Data collection/documentation: You will be responsible for recording head-counts, conducting occasional surveys, and taking photos where possible.

Qualifications:

• Experience with and passion for interacting with diverse members of the public of all ages
• Experience in a similar position of responsibility
• Strong commitment to community engagement
• Ability to anticipate needs of patrons and offer friendly “customer service”
• Excellent communication skills
• Confidence in representing our organization and explaining our work to the public
• Ability to roll bureau-sized stage cases by hand and lift 15lb items to a height of 3-4 feet
• Spanish, Chinese, and other language skills and knowledge of NYC neighborhoods a plus
• Driver's license and comfort driving around NYC a plus

Street Lab does not discriminate against any applicant or employee with regard to hiring, retention, promotion, benefits or compensation because of race, national origin, ethnicity, citizenship, gender, age, marital status, creed, sexual orientation, disability, or any other characteristic protected by law. 

See our Diversity and Inclusion Policy and Equal Employment Opportunity Policy.