America Saves Communications Manager

Job Type

Full Time



Application Deadline



1620 I Street, N.W.
Suite 200
United States


The Consumer Federation of America (CFA) seeks a communications manager for a national campaign to promote personal saving among American households. The campaign is managed by America Saves, a CFA program that works with a wide range of banks and credit unions, government agencies, employers, and other institutions to motivate individuals to build savings, starting with an emergency fund.

The communications manager will be responsible for developing and implementing B2B2C communications strategies to engage partners and consumers through website, email, video, SMS, and social media channels. This hire will work closely with the America Saves and Military Saves directors and manage a highly-motivated communications team that focuses on creating measurable strategies and works collaboratively to achieve success.

Responsibilities include:

  • Create and implement communications strategy and social marketing campaigns that promote and support savings; develop strategies for media relations and events
  • Manage communications team, contractors, and vendors
  • Test, draft, and evaluate targeted, compelling messaging for a range of audiences including savers, local campaigns, aligned partners, government agencies, thought leaders, and industry stakeholders
  • Counsel organizational leadership on effective communication strategies; prepare and staff organization’s principals at press conferences and speaking engagements
  • Plan and implement strategy for America Saves Week, the campaign’s premier annual event
  • Create and analyze comprehensive (website, media, saver signup, etc.) goals and milestones for America Saves, America Saves Week, Military Saves, and related initiatives
  • Coordinate initiatives with local campaigns and aligned partners designed to promote savings, the organization, and its services to the community
  • Compile and report key organizational and communications metrics including data on pledges, website traffic, media mentions, and social media engagement
  • Ensure branding standards and guidelines are upheld
  • Assist in creating, distributing, monitoring, and analyzing opinion research and surveys for America Saves, America Saves Week, local campaigns, and partner resource packets
  • Stay up to date with changes in the marketing environment to best serve the objectives of the organization and adjust plans accordingly


  • Bachelor’s degree in journalism, strategic communications, or related field; Master’s degree a plus
  • Minimum eight years of related experience
  • Staff management experience required
  • Demonstrated ability to develop and implement effective communications strategies for complex subjects, including but not limited to retirement, personal savings, personal finance, and financial capability preferred
  • Demonstrated success in engaging audiences through digital channels including SMS, email, and social media
  • Experience communicating with low- and moderate-income communities
  • Excellent copywriting and proofreading skills
  • Ability to work extended hours, while rare, when necessary

Consumer Federation of America is an equal opportunity employer.


  • 100% employer-paid health care, dental, vision, and long-term disability insurance
  • Three weeks paid vacation to start and three personal days
  • Federal holidays and the day after Thanksgiving
  • Paid sick leave
  • 401(k) retirement plan with employer contribution after the first year

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

Submit cover letter, resume, and salary requirements to