Community Liaison, Project Reset

Posted by
Center for Court Innovation
Staten Island, NY
Published 18 days ago

The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and internationally. The Center creates operating projects that have been documented to reduce the use of jail and prison, assist victims of crime, and strengthen communities.

The Staten Island Justice Center ("Justice Center;" SIJC) offers an array of programming for both youth and adults in Staten Island, focusing on engaging those with current or past justice involvement.  The Justice Center provides judges, prosecutors, and defense attorneys with alternative community sentencing options that hold individuals accountable in a way that is meaningful, proportionate, and restorative.  The goal is to provide participants with individual and group services that help them to avoid future contact with the justice system and promote swift case resolutions that bolster public confidence in justice.

Project Reset Staten Island is a pre-arraignment diversion program that seeks to forge a new response to low-level offending that is proportionate, effective, and humane. Project Reset seeks to hold people accountable for their actions while avoiding the use of incarceration and the potential harms associated with the traditional criminal justice process. The goal is to restore confidence in justice and bolster the legitimacy of law enforcement in the eyes of the public, helping to mend relations between the community and the justice system.

The Justice Center is seeking a Community Liaison for Project Reset Staten Island. Reporting to the Director of Court Operations, the Community Liaison is the first and primary point of contact for potential and current participants. The Community Liaison is primarily responsible for conducting initial outreach by phone, preliminary intakes, scheduling, and completion protocols. The Community Liaison will also assist with connecting participants with voluntary community programming and resources.

Responsibilities include but are not limited to:

  • Contact potential participants (via the phone and/or mail) to schedule them for programming and conduct an initial intake/screening;
  • Determine whether a potential participant is suitable for group-based work or merits additional screening and/or individual counseling with a social worker;
  • Explain program requirements and expectations to participants;
  • Complete rescheduling of services for participants both in-person and on the phone;
  • Contact participants to remind them of upcoming dates/programs and encourage attendance;
  • Maintain organized records of outreach attempts, daily attendance sheets, completion, and other project details;
  • Participate in Project Reset outreach events and meetings involving the NYPD to provide program information and encourage educate and full participation;
  • Work with the clinical team to refer participants to voluntary social services, where appropriate;
  • Maintain accurate enrollment records in the Center's internal electronic case management tool and the Project Reset case processing system shared with project partners;
  • Prepare and circulate certificates of program completion;
  • Assist with group facilitation when needed;
  • Assist with maintaining and updating resource guide;
  • Maintain partnerships with community-based agencies that provide voluntary services to participants;
  • Assist with other Staten Island Justice Center intakes, screenings, and other related tasks, as needed;
  • Attend and assist with the Staten Island Justice Center’s events after hours, as needed.
  • Attend all staff meetings and trainings as scheduled;
  • Assist with other administrative tasks, as necessary;
  • Additional relevant tasks, as necessary. 

Qualifications:  The ideal candidate will have an Associate’s degree or 3 years of experience as an intake specialist or experience in a similar role. Knowledge and/or lived experience related to the criminal justice system and its impact on communities preferred. Candidate must have commitment to, and experience using, holistic and strength-based approaches, meeting participants where they are, and the ability to work with people from diverse backgrounds in a culturally responsive manner. The ideal candidate will have strong organizational and time management skills, with a commitment to systems and process, and strong written and verbal communication skills. Candidate will have a willingness and interest in engaging individuals with mental health and substance abuse needs. Knowledge of community-based resources throughout New York City, and especially Staten Island, is preferred. Candidate must be willing to work productively with a variety of justice system personnel and partner agencies such as the NYPD. Bilingual (English/Spanish) preferred.

Compensation:  Salary range starts at $40,000 and is commensurate with experience. Excellent benefits package including comprehensive health, dental and life insurance, four weeks paid vacation, paid sick time, TransitChek, Flexible Spending Account plans for health and dependent care, a 403(b) retirement plan and a 401(k) retirement plan with a generous employer match.

The Fund for the City of New York/Center for Court Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls please.

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The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Professional Level
    Entry level


Staten Island, NY 10301, US

How to Apply

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