Counselor II

Job Type

Full Time




New York
United States


The 1199SEIU Training & Employment Funds provide education and job training programs for over 40,000 unionized workers represented by 1199SEIU United Healthcare Workers East. Our mission is to develop high quality training, placement and labor-management initiatives. We also aim to develop the ability of union and management to problem-solve difficult issues and to create innovative healthcare solutions.

If you’re ready for the brightest career future, join us in this excellent opportunity to showcase your talents. We are currently seeking an experienced Counselor II for our Admissions and Counseling department. 


  • Advise and counsel members with regards to academic and future employment options, benefits, and programs provided by the 1199SEIU Training and Employment Funds (TEF); analyze and interpret student transcripts and academic records
  • Refer members to appropriate academic programs including degree, certificate, continuing education, and preparatory classes; provide assistance over the phone, in-person, online, at healthcare facilities, and other events to ensure members make sound academic/career decisions and receive benefits, as per Fund guidelines
  • Lead projects related to identifying, counseling, and recruiting members for cohort programs, provide on-going case management, develop new support programs, conduct research, and create career counseling and other case management materials
  • Develop and conduct Academic and Career Guidance Workshops; identify needs and develop proposed solutions for customized workshops and interventions
  • Collect and analyze academic and tuition assistance data; consult with Team Lead for quality control of tuition assistance applications prior to final approval and processing; submit workshop data to administrative staff for members’ reporting and tracking purposes
  • Responsible for preparing member appeal documentation; ensure members receive timely communication, close case management, and written notification regarding final decisions of appeals
  • Establish relationships and coordinate services with contracted counselors, educational institutions and external workshop facilitators; ensure stakeholders have knowledge and the tools necessary to provide the highest level of service and that referrals among departments and schools are seamless
  • Perform additional duties and projects as assigned by management
  • Must meet performance standards including attendance and punctuality


  • Master’s Degree in Education, Counseling, or Human/Social Services required
  • Minimum three (3) years direct counseling experience in adult education, vocational/college programs, job placement or career counseling required 
  • Basic skill level of Microsoft Word, Excel, and PowerPoint required
  • Bilingual in Spanish preferred
  • Knowledge of health care education programs/career ladders or City University of New York (CUNY) system preferred
  • Ability to develop and maintain strong relationships with staff and stakeholders; excellent customer service skills a must
  • Detail oriented and ability to handle multiple projects in a fast paced environment with tight deadlines and work well under pressure
  • Excellent reading, writing and verbal communication skills including presentation/facilitation skills
  • Ability to work flexible hours including some evenings and weekends; must be able to at work various locations

Level of Language Proficiency

Bilingual / Spanish preferred

Professional Level


Minimum Education Required

Master's degree

How To Apply

We offer a competitive salary, an excellent fully employer-paid comprehensive benefits package and talented professional colleagues. For consideration and to apply, please visit us at Please mention you saw this ad in Idealist. We are an Equal Opportunity Employer.