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Catering Sales Manager

Posted by
Haley House
|
Roxbury, MA
New
|
Published 11 days ago

Haley House's social enterprise, the Haley House Bakery Cafe relies upon its catering business to generate revenue to support its operation and mission. Since 2005, Haley House Bakery Cafe has served the Nubian Square community, creating employment opportunities for returning citizens and other community members looking to earn a living wage, learn culinary and job skills and work in a safe environment that treats all staff with respect and dignity.

As we work to rebuild our catering business coming out of the pandemic, we are looking for an entrepreneurial individual with strong administrative and customer service skills and a commitment to working as part of a team to serve as our Catering Sales Manager. The successful candidate must be committed to our mission and to helping us grow our business.

The Customer Sales Manager will:

  • lead sales and marketing efforts to increase the volume of business from current and former catering customers;
  • will network and prospect to identify new catering customers:
  • establish and implement sustainable business protocols and systems for order intake, processing, delivery and follow-up;
  • coordinate with production staff to ensure consistent and reliable customer service that will lead to repeat and expanded business from customers;
  • provide excellent customer service from initial client contact to follow up call including resolving or troubleshooting any issues; and
  • coordinate with accounting staff regarding invoicing and collections, when appropriate;
  • oversee the Catering driver and fill in when needed to ensure timely delivery.

Qualifications:

  • An entrepreneurial mindset and spirit
  • Excellent customer service skills.
  • Excellent communication and interpersonal skills.
  • Driver’s license and ability to drive delivery van when needed
  • Excellent organizational, administrative and computer skills
  • Food service experience is desirable but not essential.
  • Ability to work both independently and as part of a team; flexibility a must
  • Commitment to the mission of our organization

Haley House's social enterprise, the Haley House Bakery Cafe relies upon its catering business to generate revenue to support its operation and mission. Since 2005, Haley House Bakery Cafe has served the Nubian Square community, creating…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    August 2, 2021
  • Application Deadline
    July 30, 2021

Salary

$28,000 - $32,000This is a 30-hour a week job. We are open to establishing sales incentives for helping us to meet or exceed our sales goald

Benefits

Excellent health insurance with zero deductible. Dental, paid time off, paid family and medical leave, 403(b), meal discounts.

Excellent health insurance with zero deductible. Dental, paid time off, paid family and medical leave, 403(b), meal discounts.

Location

On-site
12 Dade St, Roxbury, MA 02119, USA

How to Apply

Send resume and cover letter to Misha Thomas at mthomas@haleyhouse.org

Send resume and cover letter to Misha Thomas at mthomas@haleyhouse.org

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