DEVELOPMENT ASSOCIATE: MARKETING & COMMUNICATIONS

Job Type

Full Time

Published

08/12/2018

Address

5850 Hollywood Blvd.
Los Angeles
CA
90028
United States

Description

DEVELOPMENT ASSOCIATE: MARKETING & COMMUNICATIONS


The Development Associate: Marketing & Communications is responsible for supporting the development and implementation of the My Friend’s Place resource development plan, including communication pieces (newsletters, press releases, mailings, e-mail lists, website updates and social media posts) and marketing materials (graphic design of banners, postcards, website design and other promotional materials) under the supervision of the Associate Director of Development.


PRIMARY RESPONSIBILITIES

  • Lead on content development and production of agency communications, including bi-annual newsletters, monthly e-newsletters, direct mail appeals, e-appeals, agency brochures and specialty publications
  • Work with the Associate Director of Development to design and implement an integrated media strategy, using web, e-mail, social media, and other outlets to increase awareness of agency and cause in the community, maintain engagement among active contributor base and activate greater community support
  • Maintain agency website and social media accounts, including daily postings and prompt response to messages
  • Implement and monitor online metrics
  • Create press releases on agency’s behalf
  • Assist with agency presentation materials
  • Assist with media management, including fielding press requests and pitching outlets for coverage
  • Assist with event public relations, advertising and collateral material design, production and distribution
  • Work with the Associate Director of Development to create and maintain a comprehensive communications calendar
  • Work with the team to develop and execute consistent communication to cultivate and grow community of support
  • Assist with fundraising strategies, campaigns and calls to action



General

  • Create and actively promote a comfortable and welcoming environment where every member/participant is treated with dignity and respect in a friendly, personalized manner
  • Employ a customer service orientation in anticipating and responding to supporter needs and requests
  • Assist with tracking development-related expenses for the purposes of annual budgeting and periodic financial reports
  • Respond to programmatic needs as required (in emergencies, when understaffed, etc.)
  • Report on development and cultivate staff engagement at All Staff meetings


PROFESSIONAL ACCOUNTABILITY

Commitment to Core Values

  • The following core values are fundamental to our work together and with the youth: compassion, flexibility, honesty, human worth, integrity, openness, respect, sense of humor, trust, valuing diversity, and the willingness and courage to engage, address and discuss differences


Dependability / Reliability

  • Reports to work on time and informs appropriate staff when involved in other duties away from the agency
  • Provides advance notice in a timely manner for all scheduled leave
  • Maintains proper attendance requirements in compliance with agency policies

Attitude and Flexibility

  • Exercises good judgment under various work situations
  • Adapts to changes in agency routines and issues
  • Maintains flexibility in completing tasks as required by the position
  • Exhibits positive daily work attitudes on a consistent basis

Interpersonal Relations

  • Creates a positive environment for all people in the agency by addressing issues of harassment, discrimination, or lack of respect immediately
  • Continues to pursue the development of cultural sensitivity and proficiency agency-wide
  • Documents challenging personnel and stakeholder situations in writing
  • Exhibits cooperation and courtesy while creating a positive public image for My Friend’s Place and a productive work environment

Quality / Quantity of Work

  • Understands and satisfactorily performs activities as assigned by the Associate Director of Development, Director of Development and Executive Director
  • Ensures that all work is completed to highest quality professional standards

Professional Leadership

  • Maintains a level of professional knowledge so as to function as a resource for all staff, volunteers, and community members for the agency’s overall operation


Qualifications

  • Excellent written and oral communication skills and presentation skills
  • At least two years demonstrated experience in communications and/or content development
  • Strong content creation skills, including writing and editing for print and electronic media
  • Proficient in computer operation and supporter software (eTapestry and MailChimp preferred), spreadsheets and word processing
  • Well versed in social media content creation and multi-platform management (Facebook, Instagram, Twitter, Hootsuite preferred)
  • Graphic design experience with proficiency in InDesign, Illustrator or other design software
  • Familiarity with WordPress
  • Commitment to agency mission and core values
  • Highly organized and detail-oriented, with the ability to effectively and efficiently manage deadlines and multiple tasks
  • Excellent interpersonal and telephone skills and ability to create effective messaging to a variety of constituencies
  • Ability to work independently and as part of a team
  • Open-mindedness and ability to work with diverse groups
  • Availability for evening and weekend projects on occasion
  • California driver’s license, automobile insurance and reliable transportation

Education and Experience

  • Bachelor’s Degree in related field(s)
  • At least two years demonstrated experience in communications and/or content development


Requirements, Terms and Benefits

  • The Development Associate position is a full-time, non-exempt position reporting to the Associate Director of Development
  • Must have access to adequate transportation and is insurable by the agency’s insurance
  • Must be comfortable with the physical demands of this position, including occasional lifting or moving of furniture and boxes (up to 30 lbs.), and regularly navigate stairs
  • My Friend’s Place offers a competitive salary and benefits package including paid health, dental, and life insurance, sick leave and vacation time
  • The hiring process includes a pre-hire background check, including a criminal background check and DMV report
  • TO APPLY, please email resume, cover letter and salary requirements to Jeff Katz at  jkatz@myfriendsplace.org


Benefits

My Friend’s Place offers a competitive salary and benefits package including paid health, dental, and life insurance, sick leave and vacation time

Professional Level

Professional

Minimum Education Required

4-year degree

How To Apply

jkatz@myfriendsplace.org


The hiring process includes a pre-hire background check, including a criminal background check and DMV report


TO APPLY, please email resume, cover letter and salary requirements to Jeff Katz at  jkatz@myfriendsplace.org



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