Who we are:
The Department of Organization and Leadership at Teachers College, Columbia University recognizes the value of organizations with diverse members. Our faculty seek to create organizations and communities comprised of diverse individuals who will bring unique insights, questions, and interests to collective endeavor. We understand that the organizations and communities we serve must promote the common good. Our faculty and students conceive of leadership as an ethical imperative to act in ways that support our essential humanity, regardless of whether the organizations we serve are schools or colleges, hospitals, for-profit businesses, non-profit organizations, branches of the military, or government agencies.
Who we are looking for:
The Department of Organization & Leadership is seeking a part-time Program Manager. In collaboration with the Program Director, program faculty, and Department and program staff, the part-time Program Manager will manage and administer the academic, financial, personnel and other administrative functions of the Higher and Post Secondary Education program. This position reports directly to the Program Director and indirectly to the Director of Academic Administration.
- Assist in the development, implementation and enforcement of department and program policies and procedures.
- Develop and maintain database on programs, student cohorts and alumni.
- Develop program information packets and presentations.
- Prepare ad hoc materials and special projects for Program Director and department.
- Supervise the design, production and distribution of program publications for recruitment.
- Supervise catalog and website updates and maintenance.
- Advise program and department on recruitment strategies including the production of marketing materials, and supervision of mailing lists and publications distribution.
- Assist with initial screenings of prospective students.
Communicate with candidates throughout admissions process; monitor admissions process.
- Assist in applicant interviews and summarize applicant status for faculty review.
- Liaise with Admissions Office.
- Follow-up on additional information requests.
- Direct academic and student services components of orientations.
- Supervise preparation of batch registration for each cohort.
- Organize logistics and follow-up on results of certification examination.
- Process registration and tuition payments (involves meeting with individual students to resolve financial problems).
- Assist faculty with advisement (individual and group), and course plan development.
- Liaise with Student Aid Office regarding general and minority scholarship funds.
- In conjunction with faculty, prepare scholarship recommendations.
- Supervise the completion of all course materials.
- Organize and supervise special events, including orientations, lecture series and student events.
- Oversee student outreach and communication; respond to student concerns and questions.
- Ensure efficient use of program space including staff and faculty offices, and common areas for students and work studies.
- Maintain equipment inventory and make recommendations on equipment upgrades.
- Manage annual budget preparation and administration for projects and the program; prepare materials for project and program budget planning, management, reporting, and analysis; consult with program faculty and staff on needs and limitations.
- Monitor project and program budgets to achieve expense targets and track variances.
- Manage and monitor endowed, fellowship and scholarship budgets.
- In conjunction with program faculty, organize and coordinate logistics for faculty searches. Supervise secretaries and work-study students including hiring, training, evaluating, employee development, disciplinary actions, and approval of vacation and sick time.
- Liaise with Department, Dean's Office, Controller's Office, Financial Aid Office, Human Resources and
- Admissions. Liaise with Registrar's Office and Bursar's Office.
- Other duties as assigned.
Bachelor's degree or the equivalent in training, education and experience. Knowledgeable of higher education institutions and culture, particularly in academic and student affairs. Minimum of 3-5 years related experience. Comprehensive office management and knowledge of staff supervision and development. Strong computer skills; Google platform, Microsoft Office Suite (word processing, excellent spreadsheet; database capabilities). Experience with budgeting. Excellent communication and interpersonal skills: both oral and written.
Graduate degree or coursework preferred. Sufficient knowledge in the study of organizations and experiences in administrative capacities may be considered in lieu of a graduate degree. Experience with adult learning or training helpful. Teachers College experience highly preferred. Experience in higher education administration highly preferred. Detail oriented; skilled multi-tasker with team player approach; ability to prioritize and meet deadlines. Excellent judgment and proven ability to problem-solve.
Minimum Education Required