Operations & Development Manager

About Fenway High School

Fenway is a small public high school in Boston. It was founded in 1983 as an alternative program and became one of Boston’s first Pilot Schools in 1995. As a Pilot School, Fenway is granted autonomy over budget, scheduling, staffing, and curriculum with the expectation that it will serve as a laboratory for innovation. Fenway demonstrates that an urban school with a diverse student population—in race, ethnicity, socioeconomic background, academic achievement—can maintain both a strong school community and high academic standards. Fenway’s vitality, innovative programming and respectful school culture have made it a model for urban education across the country.

For more information on Fenway High School, visit our website at: www.fenwayhs.org

Overview

The Operations Manager will be responsible for a variety of functions and projects on behalf of the students, faculty, development committee and governing board of Fenway High School while also supporting the overall operations of the school. The essence of its work is to problem solve, create and maintain effective relationships with the stakeholders and constituents who contribute or have the potential to contribute to the school.

The position will work closely with the Development and School Partnerships office, whose functions are as follows: 

• Provides a platform for grant funders, individual donors, volunteers, community organizations, businesses, and sponsors to engage with
• Philanthropic support
• Supporting Fenway’s speciality programming including, but not limited to, after-school mentoring and tutoring, college and career counseling, arts programming, and our award-winning Ventures program

Position Summary: 

The Operations Manager reports to the Head of School and indirectly to the Associate Head of School and the Director of Development and is expected to work collegially with the Director of Development and School Partnerships. The position supports matters of school administration that do not directly relate to instruction or teacher management. The position will relieve non-instructional obligations (under the direction of the Associate Head of School). Some of these include, but are not limited to, supporting with creating the yearly schedule, partnerships, contracts, building operations, student assemblies, data collection, and other systems work.

Responsibilities:

Technology: Acts as the point of contact for the following:

• Technology needs of all students, including Chromebooks, internet/hotspots, and troubleshooting errors, safely delivering technology to students during Covid-19, if needed
• Technology needs of all staff, including managing the Fenway Google domain, maintaining printers, and troubleshooting errors 
• Technology needs of administration, including, but not limited to, understanding Zoom, researching new tools, updating the website, and helping purchase new technology
• Act as the liaison between Fenway High School and the Office of Instructional and Informational Technology, managing BPS tools like One2One and Innive

School-wide Operations and Administration:

• Create organizational tools that help manage Fenway’s school-wide programs, including morning advisories (“GO”) and the electives program (“E-Block”)
• Monitor and continuously improve applicable school systems
• Support the operations of Fenway’s “E-Block,” working with Fenway’s leadership to identify classes and create strong partnerships with organizations in Boston
• Collaborate with admin team to support school-wide operations, such as planning, set-up, and execution for assemblies, Project Week, and Community Days
• Support the creation and management of student leadership teams 
• Attend and participate in faculty meetings and school-wide events
• Act as the Athletics Coordinator for the school, liaising with the BPS Athletics Office

Development and Partnerships:

• Participate in the management of all external partnerships for the school, specifically focused on programs that offer classes or opportunities to students
• Provide administrative support to Director of Development and School Partnerships
• Oversee the design, production, and distribution of newsletters, annual reports, annual appeals, email communications and marketing materials
• Provide expertise on Fenway’s CRM system eTapestry, running queries and reports for the Development Office and Committee
• Assist with writing grant proposals and reports to funders
• Work collaboratively with Fenway leaders to ensure effective communications to staff, parents, and community
• All other additional duties assigned by the Head of School

Qualifications- Required:

• Master's degree in related field
• A minimum of 3 years experience either teaching or facilitating groups
• Able to take initiative and work independently but also be a team player
• Excellent organizational and logistical skills, including time management, ability to prioritize and meet deadlines
• Strong writing and oral communication skills
• Mastery of Google products, especially Google Sheets, and the ability to organize and manipulate high volumes of complex information
• Technical proficiency and understanding of, and/or the willingness to learn about, TalkingPoints, Panorama, One2One, Canva, and other programs used by the district
• Certified as a Google Educator at Level 1 or Level 2
• Familiarity with CRM databases (for fundraising and/or partnerships)
• Results and detail oriented, a problem-solver, with strong critical thinking skills
• Integrity and confidentiality essential for the use of tools with high levels of access
• Experience working collaboratively in a diverse office setting

Qualifications- Preferred:

• Experience working in an urban public high school, career services, or non-profit environment
• Proficiency with social media such as Facebook and LinkedIn
• Spanish speaking
• Patience, persistence, resourcefulness, and a sense of humor.

Terms: Managerial, Tier C. This position is subject to the City of Boston residency requirement.

Please refer to www.bostonpublicschools.org/ohc (under "Employee Benefits and Policies") for more information on salary and compensation. Salaries are listed by Unions and Grade/Step.

NOTE: School-based managerial employees will work 223 days between July 1st and June 30th each year. The 223 day work-year will include the 180 days in which school is in session, and the additional days will be determined by the employee and the principal or headmaster of the school.

School-based managerial employees are not eligible for vacation time or compensatory time. In the event of school cancellation due to snow or inclement weather, school-based managerial employees need not report to work.

The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals’ dignity or interferes with their ability to learn or work.

***This job is in a small school environment filled with the liveliness and diversity of urban adolescents.

Fenway High School is located at 67 Alleghany Street in Mission Hill.  

To apply, please send resume and cover letter to :

Geoffrey Walker at gwalker2@bostonpublicschools.org.