Preferred Community Program Coordinator

Job Type

Full Time


Details: Salary commensurate with experience



Application Deadline



North Carolina
United States


The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life.  To learn more about our work, please visit our website at


The Preferred Community program supports the successful resettlement and integration of especially vulnerable groups of recently arrived refugees. The Program Coordinator position for our Preferred Community program is a dual role that will assist targeted clients with gaining access to needed medical, social, educational, and other services while also serving to enhance the capacity of USCRI Raleigh and the local community to serve and support this population. This position reports to the Field Office Director.



·        Provide culturally and linguistically appropriate intensive case management services, including assessing clients' needs, assisting clients in developing Self-Sufficiency Plans, achieving stability in areas of vulnerability and developing the ability to live independently of ongoing agency support;

·        Facilitate refugee self-sufficiency for vulnerable refugees through intensive case management

·        Develop resources and build organizational capacity to serve vulnerable refugees to create optimal environments for attaining self-sufficiency;

·        Support resettlement communities through collaboration, new initiatives, volunteer recruitment and management, and ongoing outreach;

·        Make referrals to support services and programs that can improve clients' stability and quality of life;

·        Maintain case files and submitting written reports as required; and

·        Performing other job-related duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).


Level of Language Proficiency


·        Bachelor's degree in social work, counseling, public health, or psychology or a relevant field;

·        Prior experience providing case management services to refugees, asylees, and other immigrants preferred,

·        Experience in coordinating services, volunteer recruitment and capacity development initiatives required;

·        Excellent interpersonal skills, including ability to communicate and build lasting relationships and partnerships with program and field office staff;

·        Proficient in Microsoft Office, specifically Word, Access, and Excel and other database programs is required;

·        Highly adaptable and flexible with the ability to multi-task and prioritize in a demanding work environment;

·        Must have a valid state-issued driver's license, automobile insurance, clean driving record and reliable personal transportation;

·        Must pass a criminal background and other screening requirements;

·        Ability to travel locally as required; and

·        Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.


·        Satisfactory completion of USCRI’s Orientation and Training;

·        Complete additional training as identified by supervisor or Human Resources


·        Use of manual dexterity, tactile, visual, and audio acuity;

·        Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands; and

·        Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Please submit a resume with cover letter describing your interest and qualifications with your online application.

References will be required at time of the final interview.

No telephone calls please. Position will remain open until filled.


U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

Professional Level


Minimum Education Required

4-year degree