Health Promoter I

Job Type

Full Time




275 7th Avenue
New York
New York
United States


Looking for a way to influence the health and healthcare of many?


If so, we’d love to hear from you! Our mission-driven organization is focused on theTriple Aim - Better Health, Better Healthcare and Lower Costs to individuals and their families who participate in our health plans.


UNITE HERE HEALTH serves 100,000+ workers and 220,000 covered lives in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!



Key Attributes:


  • Integrity – Must be trustworthy and principled when faced with complex situations
  • Ability to build positive work relationships – Mutual trust and respect will be essential to the collaborative relationships required
  • Communication – Ability to generate concise, compelling, objective and data-driven reports
  • Teamwork – Working well with others is required in the Fund’s collaborative environment
  • Diversity – Must be capable of working in a culturally diverse environment
  • Continuous Learning – Must be open to learning and skill development. As the Fund’s needs evolve, must be proactive about developing new areas of expertise
  • Lives our values – Must be a role model for the Fund’s BETTER Culture and Mission (Better, Engage, Teamwork, Trust, Empower, Respect)



The purpose of this position is to educate members about the region’s health initiatives through proactive telephonic outreach and worksite visits, and work with members coming to the office on where to get answers to questions about their benefits, claims and eligibility.


  • Performs proactive telephonic education around healthcare priorities of the region (e.g. having a PCP, staying in network, connecting with Case Management, using Urgent Care Center instead of Emergency Room, etc.)
  • Educates participants coming into small regional office on how to get questions answered related to claims, eligibility, benefits
  • Attends education and enrollment events at worksites
  • Provides project and administrative support
  • Documents work and outcomes in CarMa
  • Facilitates Better Living workshop, as needed
  • Performs other duties as assigned within the scope of responsibilities and requirements of the job
  • Performs Essential Job Functions and Duties with or without reasonable accommodation


  • Associate's degree or equivalent work experience required
  • 1 ~ 2 years of related experience minimum
  • Working knowledge and experience in health care, customer service, community education, and/or service sector labor unions

 Skills and Abilities

  • Intermediate level Microsoft Office skills (PowerPoint, Word, Outlook)
  • Intermediate level Microsoft Excel skills with demonstrated ability to learn
  • Required fluency (speak and write) in Spanish
  • Active listening skills
  • Communication skills (written and verbal)
  • Relationship building skills
  • Ability to connect with others on a personal level

Level of Language Proficiency

Required fluency (speak and write) in Spanish

Professional Level

None specified

Minimum Education Required

No requirement