Details: Room and Board Provided
The Anchor House Manager
*This is a full-time live-in position with room and board provided as part of compensation*
Mission of the Anchor House:
To provide a safe and supportive community where single moms and their children can receive holistic healing and restored strength
Job Purpose: The House Manager is responsible for the day-to-day management of the house program, including supervision, facility management, operations, and more. The House Manager assures that policies of The Anchor House are appropriately implemented and ensures caring service delivery in a prompt and efficient manner.
· Create a family environment and culture for women and families to receive healing
· Live in the home and provide daily support for mothers and families
· Manage the daily schedule and routine of the house
· Provide case management, spiritual formation, and personalized goal setting for families (i.e. identify effective individual and community discipleship opportunities for community)
· Meet weekly with mothers in the home and the director mentorship and discipleship
· Develop and sustain community partnerships (e.g., local pregnancy center who can provide parenting classes, food bank, other churches)
· Explore additional funding sources when appropriate (e.g., grant funding, personal supporters)
· Coordinate volunteer opportunities for partner churches (e.g., babysitting, house keeping, yard maintenance)
- Oversee daily activity in the house
- Courteously and efficiently handle requests, services, and complaints.
- Facilitate the house process and ensure program consistency according to approved policies and guidelines.
- Monitor and ensure proper enforcement of program rules, rectifying situations when appropriate.
- Monitor physical structure of the House; work with volunteers and director to coordinate maintenance repairs and tasks, and arrange for repair services as needed.
- Monitor and ensure environment cleanliness and orderliness of all areas. This includes performing light house cleaning and organizing duties on a daily basis, as needed.
- Help monitor campus grounds which includes work groups, gardening volunteers, garbage/recycling services to ensure orderliness and curb appeal of all areas, and minor daily maintenance duties as needed.
- Be familiar with operations, and educate others assisting with operations, concerning fire safety, security, heating and cooling systems.
- Monitor service quality and oversee housekeeping and laundry.
- Monitor, manage, and secure supply inventory needs within approved budget (i.e. toilet paper, paper towels, kitchen supplies, etc).
- Work with House Parent to make sure all shifts are covered.
· Must be a follower of Jesus Christ and feel comfortable provided spiritual support as needed
· Be able to pass a criminal background check
· Bachelor’s degree in social work, psychology, business administration, non-profit management, hospitality or related field. Four years’ work experience in a related field may be substituted for degree.
· Be able to start work on or before January 1, 2018 and commit to one year in this position.
· Demonstrate good judgment, decision-making ability and creativity.
· Capable of accepting direction and able to work independently.
· Strong organizational skills with the ability to manage multiple details and projects and meet frequent deadlines.
· Ability to work in a team environment.
· Ability to calmly manage crisis situations.
· Excellent written and verbal communication skills including public speaking ability.
· Competency with a variety of computer applications, such as Microsoft Word and Excel, as well as an ability to quickly learn and operate agency databases applications and spreadsheets.
· Oversee House Parent and work with them to provide case management and the best care possible.
Level of Language Proficiency
Minimum Education Required