The Job: The Innovation Project Manager will support FareStart’s efforts to develop and launch multiple process and project functions. This position will support the Innovation Team in our deepening focus on food security, food recovery and mobile market activities. This position will have a deep foundation in community engagement and will apply a Design Thinking framework to help us learn, develop, and iterate. The Innovation Project Manager will play an integral role connecting with diverse populations to help expand food security in communities and enhance FareStart’s programs and collaboration.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Administer work of project tasks in all phases of projects, to ensure a clear understanding of individual actions, roles and goals as projects progress and evolve.
- Develop project plans, ensure optimal quality of all projects, and manage resources such as project management software, designing thinking process plan and subcontracted parties.
- Facilitate design thinking and problem-solving workshops for FareStart staff, Community Partners, and Customers.
- Develop, test, and refine the ideas generated in the workshop. Present research design thoughts and key milestones to peers & executive level stakeholders
- Analyze all projects, identify risks, and prepare risk mitigation strategies, manage all resources efficiently and assist project team to resolve all requests from project members.
- Documents all records of events and issues in projects and monitor all projects to ensure alignment to all project goals and identify all potential issues and assist in resolution of issues.
- Organize various meetings with internal collaborators, community-based organizations and customers.
- Prepare communication and maintain all work according to project schedule and perform research on various activities for effective implementation of projects.
- Documents all project deliverables and prepare appropriate time schedule.
- Collaborate with the Senior Manager of Innovation and Community Engagement and other internal stakeholders to design all work plans and schedule for staff and manage all communication with staff regarding process, interviews and feedback.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Demonstrated understanding of design thinking approach to problem solving
- Experience in storyboards, human centric flows, prototypes and testing methods
- Ability to work and collaborate with other disciplines within the company and with other parties – internal & external
- Demonstrated success collaborating, team building, and managing others; strong communicator demonstrated by ability to interact successfully with a variety of people and diverse populations.
- Previous retail or public customer contact experience desired
- Background in community organizing desired.
- Demonstrated success in developing high standards, training programs, and levels of service for staff.
- Experience in project management and organization highly preferred.
- Must be able to adjust to a flexible schedule; and be available days, nights, and weekends.
- Valid Washington driver’s license, with excellent driving record and willingness to drive trucks and vans.
- Food Handler’s Card
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
- During public stay at home order, employee will be working in person and remotely.
COVID-19 Consideration: We coordinate with the King County Public Health Department and the CDC to follow all required protocols.
Weekly travel between event sites up to a 25-mile radius may be required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
- While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is also frequently required to stand; climb or balance; and stoop, kneel, or crouch.
The Location: FareStart, 700 Virginia, Seattle, WA 98101
Why Should You Apply?
- Be part of our mission to disrupt poverty.
- Join a supportive, respectful and celebratory community among our staff, students, board, and volunteers
- Organizational commitment to a diverse, equitable, and inclusive workplace
- FareStart encourages the personal and professional growth of its employees
FareStart is an Equal Opportunity Employer serving people of various communities and backgrounds. We seek applicants who value diversity and inclusivity. Women, People of Color, and Members of the LGBTQIA+ Community are encouraged to apply.