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Housing Case Manager

Title/Position: Housing Case Manager

Status: Non-exempt, hourly

Department: Empowerment Programs - Housing

Reports To: Associate Director of Equitable Housing

Employment Type: Regular, Full-time

Location: Los Angeles, CA / On-Site


If you are looking for an organization where your talents, skills and experiences contribute to a greater cause, join our team.

Our Mission: Ending modern slavery through education, advocacy and empowering survivors of human trafficking.

About Us: The Coalition to Abolish Slavery and Trafficking (Cast) is a Los Angeles–based human rights organization that is working to put an end to modern slavery and human trafficking through comprehensive, transformative services to survivors and a platform to advocate for groundbreaking policies and legislation. Over the past two decades, Cast has supported thousands of survivors through every phase of their journey to freedom from counseling, to legal resources, to housing, educational and leadership training and mentorship. Through these programs, Cast has helped empower survivors to overcome their traumatic pasts and become leading voices in shaping policy and public awareness to ultimately put an end to the fastest growing criminal enterprise of the 21st century. Cast is the first nonprofit organization to receive the Presidential Award in Combatting Modern Slavery and Human Trafficking in 2014.


PURPOSE OF POSITION


Under the direction of the Associate Director of Equitable Housing, the Housing Case Manager is responsible for providing services to survivors who are enrolled in our Short Term Housing and Stabilization Program. This program offers short-term rental subsidies combined with linkages to community resources in order to assist survivors to remain permanently housed and create longer-term self-sufficiency.


This position requires thorough knowledge and understanding of human rights, strengths-based approach in serving clients. The Housing Case Manager should be familiar with and employ key social work values, including client empowerment, professional boundaries, and self- care. They should also possess client management expertise, independent decision-making ability, and excellent interpersonal and team-building skills. This position requires fieldwork and travel throughout Los Angeles County to develop and work with landlords and community partners to provide services to trafficking survivors in the Los Angeles region.


The Housing Case Manager will provide home-based case management services for survivors of human trafficking in scattered site apartments throughout Los Angeles. The primary goal is to assist survivors of human trafficking in addressing barriers to maintaining permanent housing.

Proof of vaccination for COVID-19 will be mandatory.


ESSENTIAL DUTIES

Housing Case Management: Provide victim-centered, trauma informed approach to finding safe housing, safety planning, and offering short term housing assistance as well as supportive services to help survivors transition into and remain permanently housed.


  • Provide strength-based case management to participants which includes crisis intervention, supportive counseling as well as assistance in reducing barriers and promote permanent housing and self-sufficiency;
  • Review participant's budget and work on longer-term stabilization goals, which address employment/income, money management strategies, self-development, vocational/educational needs;
  • Identify barriers and provide linkages to appropriate resources, follow up, and tracking outcomes;
  • Meet with participants in their homes, monthly or more often as appropriate, to assess needs specifically related to housing, or any factors that may jeopardize housing stabilization;
  • Report appropriate financial assistance needs, including rental and utility subsides, by required deadlines;
  • Provide or coordinate client accompaniment and/ or transportation as needed;
  • Manage case files and provide detailed progress notes in hard copy files and in database on a daily basis;
  • Ensure protection of identify and confidentiality in line with survivor's safety, needs and preferences
  • Perform other duties in line with Empowerment Program and/or CAST goals, as identified and assigned;
  • Participates in team discussions regarding client progress and lack of progress, with possible solutions to ensure best support for the client's success Able to work independently and respond to crisis and/or emergency situations;
  • Ensure that residents' rights and needs are protected;
  • Advocate for cultural and linguistic services, as needed;
  • Able to work independently and respond to crisis and/or emergency situations;
  • Uphold policies and procedures that contribute to the safety and confidentiality of the CAST Program; and

Housing Identification and Assessment: Provide trauma informed approach to safe housing, safety planning and short term housing assistance to eligible survivors.

  • Conduct housing assessment to determine participant eligibility
  • Assess housing barriers to determine housing needs
  • Develop Individualized Housing Plans based on the needs assessments, to guide participants toward long-term permanent housing
  • Conduct safety assessment to determine safe location for housing
  • Conduct housing inspections to ensure habitability of the housing unit
  • Provide mediation and advocacy with landlords on the participant's behalf to develop a workable plan to obtain and/or maintain housing.
  • Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies)
  • Serve as an ongoing liaison between property managers and participants as well as between participants and neighbors.
  • Recruit and develop close working relationships property management and landlords


REQUIRED QUALIFICATIONS

  • S.W. or BA in social work or extensive experience and demonstrated skills and aptitude considered in lieu of education.
  • Demonstrated experience (minimum two years) in case management and/or providing direct services to vulnerable populations, preferably in a community-based organization.
  • Proof of vaccination for Covid-19 is required for this position
  • Experience recruiting and working with landlords within a Rapid Rehousing program a plus.
  • Have reliable transportation, valid driver's license and insurance
  • Bilingual/Bicultural preferred (English/Spanish, SE Asian language preferred).
  • Ability to work independently and with minimal supervision.
  • Ability to maintain a positive, cooperative, and professional demeanor with clients, partner organizations, volunteers/interns, staff/board, donors, consultants, and members of the public.
  • Excellent oral and written communication skills.
  • Ability to recognize and identify resources in order to assist trafficking survivors.
  • Flexible and effective team player, able to adapt to changes and a busy workplace environment.
  • Must be organized, flexible, detail-oriented, and multi-tasking.
  • Sincere commitment to working independently and responsibly. Must be a self-starter, able to work in a team environment, and manage time effectively.
  • Excellent interpersonal skills, honest communications, positive attitude, and ability to carry a professional tone.
  • Ability to maintain composure in an organization that regularly provides support to highly traumatized victims.
  • Availability to travel extensively throughout the Los Angeles region and work as needed on some weekends or evenings.
  • Have a car, insurance, and a valid driver's license.
  • Must maintain a good driving record as required by the company and DOT regulations, as applicable.
  • The driver's license must be up to date and driving records reasonably clean 'subject to review by Human Resources.
  • Provide proof of personal auto insurance coverage - Minimum Policy structure 100/300/50 liability
  • Ability to thrive in a mission-driven environment.
  • Committed to the mission, vision, and values of Cast.

DESIRED QUALIFICATIONS

  • Knowledge of and practical work experience with the service delivery system in Los Angeles and the regulations governing public and private benefits as well as federal benefits available to trafficking survivors.
  • Knowledge and practical work experience with issues related to providing services to survivors of human trafficking, immigrants, human rights, and violence against women.
  • Knowledge and practical work experience with housing laws and available resources.
  • Please be advised that this position is contingent upon grant funding to the organization and that the start date will be determined according to the commencement of the funding.
  • CAST encourages survivors of human trafficking to apply for all employment opportunities within Cast For this position, the candidate must not have been a client of Cast's Case Management Program within the last 2 years.


Please apply on the company online portal by, https://castla.applicantpro.com/jobs/, completing job application accompanied by a cover letter, resume, and writing sample. NO PHONE CALLS PLEASE!

The Coalition to Abolish Slavery & Trafficking (Cast) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CAST complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CAST expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cast's employees to perform their job duties may result in discipline up to and including discharge.



Title/Position: Housing Case Manager

Status: Non-exempt, hourly

Department: Empowerment Programs - Housing

Reports To: Associate Director of Equitable Housing

Employment Type: Regular, Full-time

Location: Los Angeles, CA / On-Site


If you are…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    October 6, 2021
  • Professional Level
    Professional

Location

On-site
Los Angeles, CA, USA

How to Apply

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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