Nonprofit

Manager, Apprentice Recruitment & Support

Hybrid
Work must be performed in or near Washington, DC
New
|
Published 8 days ago

Details at a Glance

Job Type
Full Time
Start Date
August 15, 2024
Application Deadline
July 14, 2024
Experience Level
Intermediate
Salary
USD $75,000 - $82,000 / year
The anticipated starting salary range for this position is $75,000-$82,000, commensurate with experience.

Description

ORGANIZATIONAL OVERVIEW

CityWorks DC’s mission is to dramatically improve the early career outcomes of DC youth and young adults by creating innovative programs and by mobilizing employers, educators, and city leaders to create a local, diverse talent pipeline. Our vision is that all young people in DC have the “social mobility trifecta”: 1) valuable certifications and credentials; 2) paid, relevant work experience; and 3) a supportive professional network. To provide this trifecta to all students, especially those who are marginalized and historically overlooked, CityWorks DC focuses on redesigning how young people experience high school, postsecondary, and early employment to create multiple pathways to high-wage, high-demand careers. To accomplish this bold vision, CityWorks DC’s theory of change has two complementary strands: 1) launch a targeted set of innovative programs that work directly with young people; and 2) lead citywide initiatives designed to create lasting change in our education and training systems for DC youth. 

JOB OVERVIEW

The Manager for Apprentice Recruitment & Support functions as the “Chief Student Experience Officer” and program administration and operations engine for CareerWise DC—a modern youth apprenticeship program run by CityWorks DC. As a key partner to students during the entire apprenticeship lifecycle, the Manager runs point on recruitment, preparing candidates for the application and interview process, onboarding and ongoing training, support, and communication, and managing alumni relations. On the ops side, the Manager supports CareerWise DC ’s programmatic success by managing the application and training platform, compiling data and content for grant reports and deliverables, and executing virtual and in-person programing and events. The Manager also supports broader CityWorks DC projects and priorities; this includes updating data tracking platforms, developing internal administrative systems, and executing other administrative duties as assigned. 

This full-time position reports to the Director of Programs and Partnerships and collaborates closely across the CityWorks DC team. We operate in a hybrid working environment, with in-person attendance at our Washington, DC office required at least one day/week for programmatic activities, team planning and retreats, and other organizational events. No relocation funding will be provided. Preferred start date is before August 15.

RESPONSIBILITIES

  • Program Coordination for CareerWise DC (~70%)
  • Manage day-to-day operations for apprenticeship recruitment and placement, including scheduling, meeting coordination, providing programmatic updates, responding to inquiries by phone and email, and managing CareerWise Hub application and training platform.
  • Develop and execute apprentice recruitment plans in collaboration with high school and employer partners to identify potential applicants and ultimately ensure all apprenticeship slots are filled; guide students through application and interview process.
  • Manage planning and facilitation of annual onboarding/training for new apprentices and year-round professional development training for all active apprentices. Ensure seamless logistics for apprentices (e.g., transportation, scheduling, work permits, registration, etc.).
  • Coordinate virtual and in-person events with partner orgs, employers, schools, apprentices, and families for program recruitment, onboarding, and training. Prep students for speaking roles.
  • Communicate with apprentices, families, and employer partners to collect evaluations, coordinate trainings, and provide support. Draft content for and distribute monthly apprentice newsletter.
  • Further develop and coordinate Youth Apprentice Council and alumni activities by hosting feedback sessions, integrating alumni perspectives into training for new apprentices, coordinating external engagement opportunities for alumni, and creating new engagement activities.
  • Data Tracking & Technology Management (~20%)
  • Support setup, management, and troubleshooting of CRMs, project management platforms, and other online portals (e.g., Salesforce and Monday.com) and ensure tech is working smoothly for CityWorks DC staff and other stakeholders.
  • Regularly update data collection and tracking to provide reports to program partners and funders; enter and manage data to ensure all information is current and accurate.
  • Coordinate with partners such as CareerWise USA to ensure programs are following best practices.
  • Administrative (~10%)
  • Collect and manage key forms, including W-9s, invoices, program agreements, etc.
  • Manage webinar and meeting calendar information on Zoom, Google Meet, etc.

QUALIFYING COMPETENCIES, EXPERIENCE & MINDSETS

  • Deep commitment to achieving racial equity and belief in the promise inherent in all young people
  • Prior work experience in or knowledge of DC high school landscape, preferred
  • Prior experience working with youth ages 16-25, preferred
  • Exceptional organizational skills and detail orientation
  • Ability to cultivate trust and manage strong, authentic relationships
  • 3-5+ years relevant work experience completing operational and administrative tasks, executing work plans, or managing similar projects
  • Excellent project- and time-management; able to juggle multiple, competing tasks and deadlines
  • Strong verbal and written communication skills on email, phone, and in-person
  • Interest in, passion for, or desire to learn about education and workforce-related topics
  • Excellent skills in Google Suite and Microsoft Office; comfort using or quickly learning case management tracking or data collection software such as Salesforce and project management platforms such as Monday.com; comfort using or quickly learning other administrative/operational systems
  • Initiative and proactive problem-solving skills; willingness to take on unexpected tasks and responsibilities

ORGANIZATIONAL OVERVIEW

CityWorks DC’s mission is to dramatically improve the early career outcomes of DC youth and young adults by creating innovative programs and by mobilizing employers, educators, and city leaders to create a local…

Benefits

We offer a comprehensive benefits package including health (medical, dental, vision) insurance and 401(k) matching. Our total rewards package strives to meet our team’s intersectional needs around wellness, work-life balance, and flexibility. As such, we offer unlimited PTO (with the understanding that time off is coordinated with your team and doesn't negatively impact others), 25+ annual paid holidays, flexibility to work remotely several days a week, commuter benefits, an annual professional development allocation, and more.

We offer a comprehensive benefits package including health (medical, dental, vision) insurance and 401(k) matching. Our total rewards package strives to meet our team’s…

Location

Hybrid
Work must be performed in or near Washington, DC
641 S St NW, Washington, DC 20001, USA

How to Apply

To apply, please submit a resume and brief narrative response here. Applications will be accepted on a rolling basis, with priority given for those submitted prior to Sunday, July 14.

To apply, please submit a resume and brief narrative response here. Applications will be accepted on a rolling basis, with priority given for those submitted prior to Sunday, July 14.

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