Program Coordinator, Academic Support

Job Type

Full Time


Details: Compensation will be competitive and commensurate with experience.



Start Date:


Application Deadline:



1061 Market Street
San Francisco
United States



SMART (Schools, Mentoring and Resource Team, Inc.) provides low-income students access to an exceptional education and the skills needed to thrive in college and in life. SMART’s vision is to end the cycle of poverty in San Francisco by providing students and families financial, academic, and social emotional support, as well as college preparation and career exploration. Our organization provides a unique eight-year continuum of support that starts in 4th grade and goes all the way to college, including school support, after school enrichment, summer programming, and college preparation. Since launching our high school program in 2011, 100% of SMART Scholars have graduated high school and matriculated to college. While only 21% of low-income students who enter college will graduate within six years, SMART Scholars are currently persisting at a rate of more than 80%.

Position Description

The Program Coordinator, Academic Support works closely with Scholars, families and staff to ensure that at the end of their eight-year journey at SMART, Scholars are academically ready for college. This primarily includes coordinating the development and implementation of consistent, streamlined academic support programming that will lead to higher student retention rates, better academic outcomes, and more academically competitive college applicants. The Program Coordinator, Academic Support will contribute strategic thinking on how to most effectively implement day-to-day programming, lay the foundation to develop new program activities, and ensure high-quality academic, social, and emotional support to SMART middle and high school Scholars. The ideal candidate for this position is highly skilled in developing academic support practices, program management, teaching and lesson planning, and external relationships management.

Responsibilities Include (but are not limited to):


Academic Support

·        Lead the research, planning and implementation of enhanced academic student support.

·        Develop and maintain partnerships with schools and other external organizations to provide additional resources and address student academic needs.

·        Collaborate with staff to track and evaluate student academic progress and needs, providing appropriate support and enrichment.

·        Collaborate with staff to ensure that academic skill development and successful academic habits are well integrated into SMART’s After School Program curriculum and culture.

·        Collaborate with staff to ensure that all Scholars in the Middle School Achievement Program are enrolling in academic summer programming, and coordinate SMART’s summer program curriculum.


Program Support

·        Facilitate workshops and manage a classroom of 15-20 students in SMART’s After School Program, including preparation of classroom materials and resources.

·        Assist in managing the implementation of SMART’s Summer Program for rising 5th and 6th grade students.

·        Assist in managing academic coaches and other volunteers in the After School Program space.

·        Support and assist with facilitation of Assessment Days and other aspects of the Scholar selection process.


Student Advising

·        Manage a school-based student advisory, maintaining strong relationships with the advisory students, their families, and the schools they attend.

·        Provide support to families in the advisory with school communication and engage families with SMART events.

·        Assist families in the advisory with applications to relevant external year-round and summer programs.

·        Support advisory students by collecting personal and academic student data to inform SMART about student progress.

·        Check in with students in the advisory regarding their social, emotional, and overall well being on a regular basis.


Experience and Competencies:

·        Bachelor’s degree required.

·        Strong passion for issues of educational equity for students from underserved communities.

·        Deep understanding of the challenges faced by minority populations and underrepresented communities. Experience working directly with underrepresented communities is strongly desired.

·        Minimum two years of professional experience working with youth, preferably including experience in a school setting.

·        A demonstrated understanding of best practices in providing academic support to students, especially students from under-resourced backgrounds.

·        Excellent interpersonal skills, demonstrated ability to take initiative, capacity to work independently as part of an intra- and inter-organizational team and multi-tasking proficiency.

·        Detail-oriented, with strong organizational skills.

·        Great team player with a strong conviction in the power of collaboration in a small staff setting.

·        Spanish and/or Cantonese language skills strongly desired

Level of Language Proficiency

Spanish and/or Cantonese language skills strongly desired

Professional Level


Minimum Education Required

4-year degree

How To Apply

·        Please submit a thoughtful cover letter and resume to Ben Buis, Chief Operations and Finance Officer at

·        Please write your name and the title for this position (“Your Name – Program Coordinator, Academic Support”) in the subject line of your email. 

·        Due to the volume of applications we receive, please no phone calls.