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Case Coordination/Resident Engagement Advocate

Posted by
Settlement Housing Fund, Inc. | New York, NY
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Settlement Housing Fund, Inc.


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Published 14 days ago

Salary is commensurate with experience.

Settlement Housing Fund’s (SHF) is seeking a full time Case Coordination/Resident Engagement Advocate to manage the service delivery for families transitioning from homelessness to permanent housing in the Bronx. The mission of our Resident Engagement Services is to reduce the recidivism rate of families returning to shelter by providing case coordination and oversight. This is a community-based position servicing the families in our buildings. In coordination with other SHF staff, the Resident Engagement Advocate will identify possible barriers to permanency and secure the resources necessary to promote stability.

Responsibilities

 Meets with assigned families on a regularly scheduled basis in their home in the community and in the office dependent upon the individual's/family's level of need

 Ensure completion of ongoing timely case notes recording service delivery; including but not limited to assessments, intakes, goals, referrals, etc.

 Identify service needs and appropriate intervention(s) to assist the family with desired outcome

 Provide direct supportive counseling, advocacy, and/or outreach services

 Provide information and referral services to residents as needed or as specified as goals

 Identify entitlements, short term rental assistance and other resources applicable to the family’s needs

 Serves as a liaison with various social service agencies, schools, and health care providers in the interest of the clients.

 Advocates for and assists families in the negotiation of the service delivery system, to ensure receipt of entitlements and maintenance of permanent housing

 Attends appointments as needed with families to ensure all issues are addressed

 Participates in weekly staff meeting and client conferences as needed.


Minimum Requirement

Bachelors of Social Work or Human Services. Interested in working with formerly homeless or currently homeless families. Applicant must have knowledge of the various city social service agencies and community based agencies that can service the families. Applicant must also have strong case management, assessment, and advocacy skills. Familiarity working with families of diverse cultures, ethnicities and socioeconomic status. Computer literate with strong written and oral communication.

Preferred Skills

It is strongly preferred if the applicant is bilingual in English and Spanish.

Background check will be performed.

Salary is commensurate with experience.

SHF is a non-discriminatory and equal opportunity employer and recipient of U.S. Department of Labor YouthBuild funds.


Settlement Housing Fund’s (SHF) is seeking a full time Case Coordination/Resident Engagement Advocate to manage the service delivery for families transitioning from homelessness to permanent housing in the Bronx. The mission of our…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Professional

Level of Language Proficiency

It is strongly preferred if the applicant is bilingual in English and Spanish.

It is strongly preferred if the applicant is bilingual in English and Spanish.

How to Apply

Please send resume and cover letter and include in subject line "Case Coordination/Resident Engagement Advocate".

Please send resume and cover letter and include in subject line "Case Coordination/Resident Engagement Advocate".

Location

New York, NY

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