Operations Data Coordinator

Reports to: Director of Operational Planning & Administration

Department: Operations

Schedule: 7:00am – 3:30pm, Flexible

Status: Full-time, Non-exempt

Position: 6028

Job Summary:

The Operations Data Coordinator assists in maintaining and managing the Central Park Conservancy’s GIS, EAM, and complimentary data systems, which contain park feature datasets and are used to record and plan maintenance tasks. Reporting to the Director of Operational Planning & Administration, the Operations Data Coordinator is part of a team dedicated to improving, standardizing, and aligning all park-based GIS and Operations data management functions to meet organizational goals and objectives. The role involves working with all database users including Operations, Communications, Development, and IT staff. Functions include: fielding and recording service requests, maintenance of database integrity and consistency, occasional field data collection and quality assurance; creation of queries, reports, and maps regarding maintenance data; assisting with implementation of new functionality and standard operating procedures to improve operations performance and efficiency; working with database users to enhance their knowledge of the database; orienting new users in proper procedures and rules, and expanding the use of GIS for Park maintenance tracking and planning.

Summary of Essential Job Functions:

●     Coordination

• Receive and manage incoming service requests from field staff
• Assist with hands-on, individual and group training of database users on best practices, functionality, and standard operating procedures
• Support and integrate new functionalities, procedures, or business processes across various departments

●     Data Integrity 

• Ensure database credibility by maintaining the data accuracy and consistency, routinely checking for errors, anomalies, and duplications
• Ensure quality of field data entry by periodically accompanying field staff during data collection
• Assist in field data collection as necessary, work with staff to eliminate inconsistencies and errors

●     Reporting

• Generate and distribute maintenance reports
• Ensure existing reports continue to function efficiently
• Assist with the development of new reports as needed
• Query data and create ad hoc maps and reports, using GIS and database tools
• Create custom layers, tools, or widgets within the EAM system as needed

●     Expanding database applications

• Work with CPC departments to integrate new data layers and/or data updates into the EAM system
• Create and maintain databases as needed

●     General Administrative

• Assist with department correspondence
• Provide administrative support for senior managers and perform general office duties
• Assist in preparing reports and presentations

Minimum Requirements:

1.    Bachelor’s Degree from an accredited college in a related field; One year of experience in GIS analysis or database administration; or

2.    Education and/or experience equivalent to “1” above

3.    Experience with Microsoft Excel and Word and strong writing skills

4.    Ability to oversee data collection, maintain data integrity

5.    Fundamental understanding and knowledge of geospatial data management using leading industry software.

Preferred Skills:

1.    Experience with ESRI ArcMap 10.5+ and related products or equivalent software

2.    Experience with ArcGIS Portal or ArcGIS Online in an Editor or Administrator capacity.

3.    Understanding of relational database and geodatabase structure and function; experience with database administration is desirable.

4.    Experience with SQL, Python for report design and/or data management tasks.