Assistant Director of Residential Programming

Job Type

Full Time


Details: Commensurate with experience




Jamaica Plain
United States


The Assistant Director will be directly responsible for supporting overall functioning and management of daily milieu operations under the supervision of the Program Director. The Assistant Director supports Team Leaders and Residential Counselors in ensuring clients reach their full potential through providing positive and nurturing relationships and a stable, consistent, and structured living environment. Assistant Directors model leadership and create a program that seeks to embrace and empower the children served every day. 



·       Manage overall functioning of assigned residential group home dorms including compliance with any licensing standards and Caring Together contracts

·       Serve as role of House Supervisor at least one shift per week, which includes checking in visitors, awareness and planning for various appointments and passes for children, supervising phone calls, implementing on and off grounds activities, and managing any last minute staff schedule adjustments

·       Engage with and fully attend to children, monitoring behavior and interactions closely

·       Provide a therapeutic milieu environment for clients, therapeutic structure and scheduled activities, maintaining a safe and healthy environment and meeting the physical and emotional needs of clients

•      Assist in the coordination of intakes and discharges

•      Provide coverage in the dorm, serving as Residential Counselor, as deemed necessary due to staffing shortages



·       Assist in interviewing, hiring, disciplining, and termination of direct care workers and supervisors as necessary

·       Provide quality and comprehensive on-boarding training for new direct care workers and supervisors

·       Provide regularly scheduled trainings and weekly individual supervision to direct care workers and supervisors

·       Responsible for introductory and annual performance evaluations of direct care workers and supervisors

·       Responsible for self-evaluation document annually

·       Lead personnel investigations in conjunction with Program Director and Talent Management

·       Apply, enforce, and ensure all staff are held accountable to required standards and expectations as described in the Residential Standards Handbook

·       Demonstrate and ensure all interactions between coworkers as well as all interactions in the presence of clients are appropriate, respectful, and in line with all training principles, especially ARC framework/trauma informed care

·       Model and enforce the need for constant and quality communication amongst staff in the dorms


·       Assist with payroll of part time and full time first and second shift milieu staff

·       Run staffing reports including attendance and tardiness for submission to Program Director

·       Actively participate in supervision and professional development opportunities offered at Italian Home

       for Children

•     Complete annual self-evaluation

·       Serve as acting Program Director in his/her absence, as assigned


·       Minimum of 18 months experience working with children and families acting in a leadership role

·       Strong commitment to supporting, nurturing, teaching, and empowering children as well as trauma informed care and the ARC framework

·       Current MAP certification or ability to complete MAP certification quickly upon hire

·       Capability to provide therapeutic physical restraints but commitment to restraint reduction (knowledge of Therapeutic Crisis Intervention preferred)

·       Ability to bend, reach, move and lift 75 pounds

·       Strong interpersonal and teamwork skills; ability to be flexible and work collaboratively; responsible, reliable, and professional

·       Commitment to holding staff accountable and the highest standard of care for the children as well as very regular supervision of child care workers and supervisors

·       Ability to respond to emergencies quickly and safely

·       Ability to work in a stressful and fast paced environment

·       Must be receptive and responsive to supervision and professional development

·       Excellent communication skills (verbal and writing)

·       Office operations knowledge (email, MS Word, internet, etc.)

·       Belief in Italian Home for Children’s mission and strategy

·       Valid Massachusetts Driver’s License


Excellent benefits and great work environment

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

For full consideration, submit a cover letter and resume including position title via email to OR apply online at