Human Resources Associate

The Institute for Public Health Innovation (IPHI) is hiring a motivated self-starter to serve as a Human Resources Associate (HR Associate).  IPHI has recruited, employed and trained over 500 public health workers who are deployed to assist the Fairfax County Health Department with their COVID-19 emergency response. The HR Associate is a temporary position funded through IPHI’s contract with Fairfax County. 

The HR Associate’s primary responsibility is effective, responsive, and accommodating employee support and engagement. The HR Associate must have an employee-support focus and proven experience in successfully fielding multiple requests with competing deadlines. The HR Associate will be a resourceful self-starter with strong project and time management skills. The ideal candidate will thrive in a fast-paced environment and bring a blend of patience, curiosity, and accountability to this new role. This full-time employee will report directly to IPHI’s HR & Operations Manager while working closely with many members of the IPHI team. 

If you are a persistent, even-tempered HR professional interested in gaining hands-on experience in a rapidly growing HR environment, please read on. 

RESPONSIBILITIES 

The HR Associate will work across several HR functions: 

• Employee relations, engagement, and communication 
• Field and triage questions from staff. 
• Answer & acknowledge requests as they come through. 
• Conduct research to quickly and accurately respond to employee requests. 
• Troubleshoot technical glitches that arise in HRIS platforms.  
• Draft strategic communications to support employee relations. 
• Develop new hire and orientation materials. 
• Complete employment verifications and other third-party requests. 
• Compliance and policies 
• Conduct research to ensure that IPHI is current with HR compliance and policy. 
• Support annual review of Employee Handbook. 
• Suggest and draft policies to support IPHI’s vision and mission. 
• Benefits administration 
• Assist with ongoing enrollment data tracking and audits.  
• Direct employees to pertinent benefit information and resources.  
• Escalate administrative issues to HR and Operations Manager.  
• Recruitment 
• Coordinate management of IPHI’s Applicant Tracking Systems. 
• Draft job descriptions and other recruitment materials.  
• Coordinate hiring processes and support Hiring Managers, accordingly. 
• Operations 
• Research technology bugs and work with the vendor to reach resolution. 
• Support meeting preparation, including logistics and agenda development. 
• Support organizational and program operations, such as expense reporting and timesheets. 
• Other responsibilities as required 
• Support and collaborate with HR & Operations Manager across all HR functions and related special projects.  

 QUALIFICATIONS 

• Undergraduate degree in business, human resources, organizational leadership, or related field.  
• At least two years of experience in an HR role. 
• Exceptional time management skills. 
• Proven ability to triage and successfully prioritize a high volume of requests from staff and vendors. 
• Superior communication and interpersonal skills. 
• Demonstrated ability work independently and escalate critical issues as needed. 
• Empathy and an approachable demeaner. 
• Attentive, honest, and discrete. The HR Associate will have access to sensitive employee data; confidentiality is required. 
• Willingness to adapt and grow. 
• Experience with HRIS, timesheet programs, record-keeping, expense reporting, & Applicant Tracking Systems. 

 COMPENSATION 

This is a full-time, temporary position with generous benefits and a competitive salary of $50,000 - $55,000, commensurate with experience. 

LOCATION 

This position will be based in the Washington, DC area, either from IPHI’s Washington, DC or Largo, MD office. During the COVID-19 pandemic, the HR Associate will primarily work remotely, so a technologically stable at-home work environment is required. There will occasional needs for in-person site visits and meetings with the HR & Operations Manager. All safety precautions will be followed in such circumstances.