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Administrative Assistant - Microentrepreneur Support Project

Posted by
Ariva
|
Bronx, NY
New
|
Published 28 days ago

About Ariva

MISION:

Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City.

VISION:

We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives.

We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs can be found at www.ariva.org

Position Description

Ariva is seeking a collaborative, self-directed and energetic Administrative Assistant to join our Microentrepreneur Support Project. Our Microentrepreneur Support Project is an exciting new multi-year project that supports the wellbeing of current and prospective micro-entrepreneurs and small business owners to develop successful businesses in targeted, underserved Bronx neighborhoods.

The Administrative Assistant would be responsible for administrative support for the Microentrepreneur Support Project at Ariva. The Administrative Assistant would have experience in administrative functions such as scheduling, data entry, and reporting. Our ideal candidate would have the necessary cultural competence to assist with providing services to the various racial/ethnic populations that reside in target underserved communities.

The Administrative Assistant will assist clients with the scheduling process from start to end, ensuring they receive accurate information and appointment reminders, and direct assistance as needed.

Additionally, this position will support the program’s outreach and client registration at community events and other gatherings.  This job involves frequent local travel to sites around the Bronx and requires some evenings and weekend hours over the course of the year. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must mask and follow our health and safety procedures in our offices.

Responsibilities

Scheduling Management and Reporting

●       Manage scheduling system, and coordinate staff schedules and times with the Program Manager.

●       Support clients through the entire client scheduling process, receive incoming phone calls, assist walk-in clients, book clients directly for workshops and one-on-one counseling/coaching sessions, and ensure all questions are answered.

●       Input requested data into program CRM system (s).

●       Support the Program Manager in reporting tasks as needed.

Outreach Promotion and Client Engagement  

●       Serve as an advocate for the Micro Entrepreneurial program, providing information to individuals who call in, walk in, or express interest in learning more at community events.

●       Liaise with respective partners to obtain updates about community engagement workshops, business coaching sessions and outreach events.

●       Assist with logistics for all outreach events.

●       Attend selected outreach events and support the Program Manager as needed.

●       Supply social media content for Facebook and Twitter.

●       Ensure marketing materials are displayed at sites and distributed during events.

●       Provide outreach at other community events targeting small businesses and microentrepreneurs.

Other

●       Assist with additional administrative responsibilities as needed.

●       Have a  flexible schedule and be available for work some evenings and weekends.

Core Competencies:

●       Cultural competency to work with immigrant communities.

●       Patience and a positive, customer-friendly attitude.

●       Desire to work collaboratively with instructors,  financial counselors, partners, and clients is a must.

●       Ability to follow directions, work independently, prioritize, follow-up and accomplish a variety of tasks, projects, and responsibilities simultaneously in a busy work environment.

●       Excellent attention to detail.

●       Desire and ability to work with diverse populations.

●       Proficiency with MS Office.

●       Bilingual English & Spanish necessary.

About Ariva

MISION:

Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City.

VISION:

We envision a world where all New York City residents experience…

Details at a Glance

  • Time Commitment
    clock icon
    Full Time Schedule
  • Job Type
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    Contract
  • Start Date
    calendar icon
    August 12, 2022
  • Application Deadline
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    August 12, 2022
  • Experience Level
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    Entry level
Salary
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USD $35,000 - USD $40,000
/ year

Benefits

Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits.

Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits.

Level of Language Proficiency

Proficiency in fluent English and Spanish.

Proficiency in fluent English and Spanish.

Location

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On-site
The Bronx, NY, USA

Apply to This Job

Instructions:

Interested applicants should email their resume and cover letter to Wandeth Van Grover at wvangrover@ariva.org.  This posting will remain open through August 12, 2022.

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