John Smith House
John Smith Drive
Oxfam is a global movement of people working together to end the injustice of poverty.That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.
We are an international confederation of 20 organizations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.
The Audience Services & Operations Team provide the supporting operational activities and project management expertise that ensure Oxfam GB’s public engagement plan is delivered to time, quality, budget, and agreed standards. It also provides frontline supporter engagement and response services for Oxfam GB through a multi-channel contact centre operation (telephone, email, social media and post). It provides further operational support in the form of compliance and supplier relationship management.
What we are looking for
An individual who can both own the relationships with key suppliers and own a process that enables business leads to consistently manage other suppliers across the Public Engagement functions. Able to confidently and robustly hold suppliers to account for their performance & quality, ensuring that Oxfam receives value for money and that our supporters' experience is at the heart of this, and be a champion for great supplier management approaches across PE.
For more information & to apply please use Apply for this role link.
We are committed to ensuring diversity and gender equality within our organisation.
Minimum Education Required