Shelter Advocate

Job Type

Part Time

Published

09/25/2018

Address

12225 Greenville Ave.
Suite 800
Dallas
TX
75243
United States

Description

Schedule: Saturday & Sunday 2 pm - 10 pm


Essential Functions:

  • Perform day-to-day activities of a House Attendant, which includes, but is not limited to the following: 
  • Answer the 24-hr hotline, and screen calls for program admission.
  • Complete orientation and intake, and review Cooperative Living Agreement and safety plans with new residents.
  • Provide appropriate referrals and information for hotline callers (victims and non-victims)
  • Conduct crisis counseling and intervention, and emotional support for Mosaic House residents and hotline.
  • Maintain proper client, program, and facility documentation, including communication log, hotline forms, medication logs, bus logs, volunteer sign in, confidentiality forms, group activity sing in, daily count, etc.
  • Provide interpretation and translation services as needed.
  • Maintain applicable knowledge of Mosaic Family Services’ policies and procedures.
  • Participate in professional trainings and conferences related to family violence, human trafficking, refugees, trauma-informed care, and other relevant topics as approved or requested by Supervisor.
  • Participate in weekly and/or monthly Mosaic House staff meetings at the shelter.
  • Assist with other duties as assigned by Supervisor or their designee.


Qualifications:

  • Bachelor’s degree or equivalent in a human service field preferred.
  • Experience and compassion in working with victims of family violence, human trafficking, trauma, and refugee and immigrant population preferred.
  • Effective communication with culturally diverse populations.
  • Strong time management skills and the ability to multitask in a fast-paced environment.
  • Strong organization, writing, and technology skills.
  • Ability to work independently with minimal supervision.
  • Bilingual in Spanish AND English required.

Level of Language Proficiency

Bilingual in Spanish AND English required

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

nancyr@mosaicservices.org
http://mosaicservices.org/who-we-are/employment/

Please submit resume and cover letter to Nancy Rocha at: nancyr@mosaicservices.org


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