Program Manager 2, AmeriCorps / School Sites

Job Type

Full Time




United States


Job Summary

The Program Manager, AmeriCorps reports to the Director of Programming and is partnered with a second Program Manager to select, train, coach and develop a cohort of Thread AmeriCorps members.  Additionally, this role acts as the liaison between Thread and all site schools, ensuring collaborative relationships and mutually beneficial programming. AmeriCorps members are responsible for supporting Thread through two main responsibilities:

  1. Supporting and developing Members as they lead and plan activities for Thread’s after-school programming (threadHOURs) three days per week;
  2. Meeting with Thread students’ teachers to produce bi-weekly reports of students’ academic progress.

Both responsibilities enable Thread to support students and their volunteers through their high school journey.

Together, the Managers lead the AmeriCorps members as they work side-by-side with students, staff, volunteers, and collaborators to support our youth in successfully graduating from high school, engaging in internships and employment. Specifically, AmeriCorps members contribute to these outcomes by facilitating our ThreadHours programming. During ThreadHOURs, we create structured spaces for groups of students and volunteers to connect, build relationships, and have meaningful experiences that promote students’ academic and personal growth. The Managers collaborate to ensure that the AmeriCorps members are efficiently and effectively fulfilling the responsibilities of their role, while developing both personally and professionally. This Manager focuses on igniting enthusiasm from the cohort of AmeriCorps members and motivating them in all aspects of their role. The other existing Manager specializes in preparing AmeriCorps members for ThreadHOURs programmatic implementation.

Key Responsibilities

Select, Coach and Retain AmeriCorps Members

  • Select, develop and retain high-performing AmeriCorps members
  • Meet individually with AmeriCorps members to build positive, meaningful relationships with AmeriCorps members and discuss performance
  • Collaborate with other AmeriCorps manager to ensure continuity in member coaching

Partnering and collaborating with internal and external stakeholders

  • Collaborate extensively with colleagues from other Thread teams to ensure successful implementation of ThreadHOURs and other programming, grant management and compliance, and data collection and management
  • Partner with external stakeholders to bring Professional Development opportunities
  • Partner with school administration and staff to ensure AmeriCorps Members have strong relationships with teachers in support of Thread youth.
  • Facilitate meaningful connections and productive working relationships between AmeriCorps members and Thread staff members, volunteers and students

Oversee AmeriCorps Member Development

  • Specialize in creating a positive work culture for the AmeriCorps cohort
  • Lead the development, oversight and evaluation of Thread’s AmeriCorps member morale, recognition and relationship-building framework and events
  • Bring enthusiasm into AmeriCorps-related communications, exemplifying positive attitude, self-motivation, and celebration of national service

Quality Assurance and Compliance

  • Ensure that AmeriCorps members are executing their role in accordance with guidelines provided by the AmeriCorps grant award, as well as organizational metrics.
  • Oversee the program budget


  • Bachelor’s Degree required
  • Strong interpersonal skills with the ability to work collaboratively
  • Strong data management and analytical skills, including working knowledge of G Suite and Salesforce
  • 3-5 years of experience coaching, managing, or leading others required
  • Demonstrated understanding of and commitment to Thread’s students, volunteers, and model
  • Excellent people, process and project management skills including ability to organize and complete complex tasks and prioritize multiple assignments
  • Ability to evaluate efficiencies of programs and make improvements as needed
  • Experience working with youth in a classroom environment strongly preferred
  • Previous experience as an AmeriCorps member a plus
  • Familiarity with AmeriCorps and how the program works required

More About Thread

Our Why

Studies have shown that the defining difference between Rust Belt cities that struggled and those that were hotspots of rejuvenation was the structure of social networks. The Thread Community Model brings together a broad cross-section of our city by forming authentic, mutual, and enduring relationships and in turn provides a vehicle for sustained change. Thread believes that the power of relationships—the dynamic web of interconnectedness created when futures are woven together—can end the poverty of isolation and allow both youth and Baltimore to realize their full potential.

Thread is weaving a new social fabric where everyone thrives and which is expanding to connect with even more students, volunteers, and collaborators. Thread currently serves 303 students and alumni with the support of over 800 volunteers and over 175 collaborators. We plan to continue to increase our annual and total enrollments until we meet our long-term goal of engaging 300 new students each year (5% of every high school freshman class across Baltimore City). This expansion and evolution requires that Thread be nimble and innovative, and leverage identified opportunities in a way that is congruent with our values and core competencies.

Our How

Team members at Thread are hard- and smart-working, collaborative, curious, passionate, gritty, strategic and resilient. We meet people where they are. We go all in with care, compassion, and empathy. We believe small acts make a big difference. We trust each other to be sincere, reliable and competent. The outcomes Thread has achieved are exemplary. However, the road to excellence is peppered with iterative learning. We make mistakes often and fail frequently, but we learn from our mistakes and continue to tenaciously try and try again. We are about building communities of responsibility and have high expectations of students, volunteers, collaborators, and staff. We believe that each human being has a purpose in life and have found that individuals living on purpose have discovered the intersection of their skills, passion, and what the world needs. The journey to find this intersection, one’s dot, is often simultaneously exhilarating and difficult. Thread creates a safe and challenging space for all individuals in our community—students, volunteers, collaborators, and staff— to find their dot through deep reflection, honest feedback, and in-depth coaching.

Professional Level


Minimum Education Required

4-year degree