Operations Manager


Job Type

Full Time

Salary

Details: R$1000 BRL per month / 40 Hours a week

Published:

05/14/2018

Address

Rua Massaranduba, No. 26
Bairro Passagem, CEP 45530-000
Itacaré
BA
45530-000
Brazil

Description

Title:ETIV do Brasil Operations Manager

Location:Itacaré, Bahia, Brasil

Reports to:The director, Jaci Braga

Expected hours:40hrs/week; Some evenings and occasionally on the weekends; on call for emergencies 24/7 

Salary:R$1000 BRL per month

Annual leave:1 month/year

Holidays:The ETIV office will be closed on all national holidays

Requirements:Bachelor’s degree required, Master’s degree preferred. Brazilian citizenship or permanent resident with work visa. Bilingual - English and Portuguese.


About the Role

As Operations Manager at ETIV, you will be expected to take on a wide range of responsibilities. This includes NGO administration, project management, volunteer house management and volunteer management including recruitment, supervision and coordination of volunteers. You will develop, implement and deliver appropriate actions to achieve positive and measurable outcomes and opportunities for the Brazilian children & families with whom we work and with the volunteers and interns who work with us. You will work under the guidance of the director and help us ensure that our volunteers are happy, supported and working effectively to achieve positive results at ETIV and with our local community projects. 


Roles and Responsibilities


Volunteer Management

* Recruitment & coordination of volunteers

* Coordinating pre-arrival arrangements

* Greetings, inductions and tours of Itacare for new arrivals

* Ensuring the welfare of all volunteers from arrival to departure

* Offering general and emergency assistance

* Supervising project coordinators

* Monitoring and analyzing volunteer feedback to support continuous improvement


Project Management

●      Helping to build and maintain our own projects focused on youth development, environmental conservation and women’s empowerment.

* Building relationships with community members, networking, and building partnerships and liaising with other community projects

●      Ensuring that project finances are properly maintained, recorded and monitored in our database and finances excel

●      Supporting volunteers in their projects and empowering them to lead their projects successfully


Office Management, Administration and Additional Tasks

●      Managing office volunteers

●      Replying to e-mails and ensuring that all documents and contracts are received and organized properly in the database and on GoogleDrive

* General office administration, including maintaining spread sheets, book-keeping and management information reports

* Ensuring that the volunteer database, housing calendar, contact master and information sheets are kept up-to-date

* Website support and maintenance

* Fund development - Supporting the directors work in grant writing, event planning, and finding more ways to diversify our funding.

●      Marketing and communications

●      Maintaining the ETIV finances, managing budgets and collecting receipts and money from volunteers including rent and volunteer contributions

* Other ad hoc tasks


Housing Management

●      Organizing and implementing a volunteer cleaning schedule and ensuring volunteer clean up after themselves and take turns taking out the garbage and compost.

●      Maintaining house rules including quiet hours, guest policies, etc. 

●      Ensuring water, toilet paper and gas for the stove get replaced as needed

* Paying bills including wifi, water and electric bills

●      Ensuring that volunteer accommodation is arranged and liaising with accommodation partners

●      Ensuring each volunteer receives their check out list before leaving and completes this list before returning their deposit

●      Finding people to help us maintain the volunteer house and fix things as they break or need replacing. 

●      Helping to maintain the ETIV garden, yard and compost bin


Portuguese


Cargo: Gerente de Operações da ETIV do Brasil

Local: Itacaré, Bahia

Responderá à: Jaci Braga, Diretora

Expediente: 40 horas semanais; Algumas tarde e, ocasionalmente, em fim de semanas; disponível para emergências durante todo o dia

Salário:R$1000/mês

Período de Férias:1 mês ao ano

Feriados:O escritório da ETIV fechará em todos os feriados nacionais

Requisitos:Ensino superior obrigatório, mestrado preferível. Cidadania brasileira ou visto de residente permanente. Bilingüe - Inglês (avançado ou fluente) e Português.


Sobre a posição


Como Gerente de Operações da ETIV, você terá múltiplas responsabilidades. Isto inclui a administração da ONG, gerenciamento de projetos, supervisão e coordenação de voluntários e recrutamento. Se espera que o candidato seja capaz de desenvolver, implementar e entregar ações apropriadas para alcançar resultados e oportunidades positivas e mensuráveis para as crianças e famílias com quem trabalhamos, com a ajuda dos voluntários e estagiários que fazem parte da nossa equipe. Finalmente, você trabalhará sob a orientação da diretora e nos ajudará a garantir que nossos voluntários estejam felizes, satisfeitos e trabalhando efetiva em prol de resultados positivos para ETIV e nossos projetos na comunidade.


Funções e Responsabilidades


Gerenciamento de Voluntários

Recrutamento e coordenação de voluntários

* Organizar detalhes da chegada dos voluntários

* Recebimento e tour de Itacaré para os recém-chegados

* Garantir o bem-estar de todos os voluntários desde sua a chegada até a partida

* Oferecer assistência e estar disponível em casos de emergência

* Supervisionar os coordenadores de projetos

* Monitorar e analisar o feedback de voluntários para a melhoria contínua da organização


Gerenciamento de Projetos

* Ajudar a formular e manter nossos projetos focados em desenvolvimento social, conservação ambiental e empoderamento feminino

* Construir relacionamentos com membros da comunidade, networking, e buscar parcerias com outros projetos comunitários e ONGs da região

Benefits

  1. Compensation: R$1000 BRL per month


Level of Language Proficiency

Fluency in English and Portuguese

Professional Level

Managerial

Minimum Education Required

4-year degree

How To Apply

etivdobrasil@gmail.com

http://www.etivdobrasil.org

Go to the etiv website and fill out our application at www.etivdobrasil.org and send out your CV or Resume and a Cover Letter to etivdobrasil@gmail.org


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