101 Q St, NE
The Cooperative Agreements to Benefit Homeless Individuals (CABHI) Outreach Team is part of a larger outreach program at Pathways DC, comprised of public and private partnerships to operate various street outreach teams whose goals are to engage, support, and combat homelessness for individuals living in DC. Our outreach staff works to build trust with those experiencing homelessness first by helping to meet some of their basic needs (including food, clothing, showers, laundry, transportation, identification, etc.). Then, they partner with each individual to access housing, employment, medical care, mental health care, substance abuse treatment, and other services.
The CABHI Outreach and Engagement Specialist is a member of the Assertive Community Treatment (ACT) team responsible for providing individually tailored services in such areas as health, wellness, recovery, social supports and housing assistance, as directed by the Team Leader. Approximately 75% of time will be spent in the community, directly providing services to persons living on the streets or in shelter. Candidates must be comfortable working in diverse settings, including shelters, streets, jails, hospitals, encampments, etc. While much of the work is independent and self-directed, there is also a strong team dynamic. Shift schedules will generally include hours between 7am-7pm, Monday through Friday, but schedules will be flexible to accommodate the needs of the community and may include early morning or overnight shifts (especially during hypothermia season). Successful candidates are committed to ending homelessness and have a fundamental belief that hope and recovery are always possible.
- Identify and engage individuals experiencing homelessness in a geographically assigned area, assess needs, and work with a core group consistently over time to create a plan to meet needs, particularly with those who may not independently seek services;
- Proactively initiate non-judgmental conversation and a consistent presence; offer clothing, hygiene articles, and other basic items;
- Conduct VI-SPDAT and full SPDAT assessments and provide housing navigation assistance for those who are high scoring or matched with housing providers;
- Using the VI-SPDAT as a guide, prioritize services to individuals with significant vulnerabilities in the community in order to strategically manage time and resources;
- Coordinate complex needs of multiple individuals within the larger Continuum of Care and Coordinated Entry system and address any barriers;
- Identify other community resources and provide in-depth referrals to housing and medical and mental health services;
- Assist individuals in applying for mainstream benefits, including Medicaid, food security applications, and Social Security disability;
- Provide in-person assistance, including escorts and facilitating smooth transition (“warm handoffs”) to other service and housing providers;
- Advocate with other agencies for individuals to receive necessary services and housing;
- Assist with team goal of assisting 30 individuals secure and maintain housing annually;
- Participate in crisis intervention and screening for specific illnesses;
- Respond to crises and to calls from stakeholders involving concerns about homeless persons in need of assistance;
- Work closely with the ACT and Outreach Teams, Community Support Workers or Case Managers to coordinate care;
- Maintain records in Electronic Medical Record, including progress notes, incident reports, referrals, and psycho-social assessments in timely manner;
- Represent Pathways Outreach team at trainings, community meetings, and other venues as needed;
- Perform related duties as assigned.
- Bachelor’s degree required. Degree can be waived for Peers who self-identify as having personal or life experience in homelessness or are in recovery.
- Peer certification or minimum 2 years experience in social services or related field required. Experience working in homeless outreach or providing direct services to persons experiencing homelessness preferred.
- Demonstrated knowledge of harm reduction theory/applications preferred;
- Knowledge of mental health and substance abuse clinical skills preferred;
- Bilingual English/Spanish a plus;
- Knowledge of DC social service resources a plus;
- Excellent communication, writing, and computer skills;
- Driver’s License required.
Excellent benefits including health insurance, generous vacation and matching retirement contributions.
Minimum Education Required