Integrated Student Supports Director

Job Type

Full Time


Minimum: $56,000
Maximum: $62,000
Details: $56,000 - $62,000, DOE




400 Mansell Street
San Francisco
United States


THE Y VISION for 2020

The healthiest children in America will live in the Bay Area, building skills and habits for a healthy life, enabling them to reach their highest potential through the strength of the communities we serve, and make a valuable contribution to society.


The Burton Community School PACE Program, a program of the Bayview Hunter’s Point YMCA, is center located at the best high school in San Francisco, Phillip & Sala Burton Academic High School. In partnership with SFUSD, we are implementing the community school’s model to ensure that every student graduates college ready. The gives youth the tools to thrive, while also strengthening the legs that support them: parents, family and community. All Burton Community School programs and services are free and are open to everyone — especially students, parents and residents of Bayview Hunters Point, the Portola District and Visitacion Valley.

Under the supervision of the Sr. Director of Community Schools, the Integrated Student Supports Director (PSD) will manage programming that support healthy choices, critical thinking, high academic/professional achievement, problem solving, teamwork, leadership skills and personal resiliency. These services specifically target the youth, caregivers and families of Burton High School, but are also open to the members of the surrounding communities.


Definition: The duties required for this role

  • Manage and supervise the Integrated Student Supports (ISS) Team, comprised of two full-time Student Success Advocates/Case Managers and the Puma Academy Coordinator
  • Develop strong relationships will all Burton High School staff and serve as a liaison between the Burton Community School team and key school day teams, including Burton’s Wellness Center, Freshmen Grade Level Team and Student Assistance Program (SAP)
  • Manage grants supporting the Integrated Student Supports, currently including DCYF requiring:
  • Attending required meetings
  • Updating and completing required contract documents
  • Managing and updating documentation paperwork and processes
  • Ensure grant deliverables are met (minimum service hours, client caseloads, documenting progress, etc.)
  • Managing ISS budget

Case Managment

  • Oversee Individual Case Management for up to 35 youth, including intake, assessment, service place development and delivery, family engagement and referrals. Case Management services are youth driven and include goals identified by youth. Services may target academics, in-class support, advocacy, coping skills, stress management, truancy and attendance, school engagement and motivation, conflict management and/or crisis interventions.
  • Student Success Advocates manage a caseload of up 15 youth each, plus drop-in services
  • ISS Director manages a caseload of up to five youth, plus drop-in services
  • Work with school Wellness Center Staff, Student Assistance Program (SAP) team and individual teachers to identify referrals appropriate for case management services
  • Oversee Group Case Management programs, including Puma Success Team, a support group for at-risk freshmen and Money, Power, Respect (female-centered group)
  • Adjust and/or create groups depending on the needs of school population
  • Connect with other local support services agencies, their staff and their programs, to make appropriate referrals, and linkages, and to bring in additional supports and services to the Bayview Beacon as appropriate
  • Update and adapt all Case Management paperwork and programming, as needed
  • Provide support to Case Manager at MLK Middle School, as needed
  • Lead twice monthly Case Conferencing sessions for Burton and MLK Case Managers

Integrated Supports

  • Supervise and support Puma Academy Coordinator, who is responsible for running Puma Academy, Burton’s academic support program, geared towards student athletes, aspiring athletes, and students in need of additional academic support
  • Puma Academy is responsible for providing up to 200 youth with targeted academic support after school. Program requires collaboration with Burton’s Athletic Department, academic counsleors and teachers. Students can recieve credit for their participation, which requires staff to track hours, participation and other projects to determine grades.
  • Oversee group leadership programming that meet specific student needs, including running Puma Prevent, a youth-led sexual violence prevention group, and supporting The Pasefika of Today (TPoT) and the Black Student Union (BSU)

Program Development, Coordination & Monitoring

  • Demonstrate leadership in developing programming that responds to emerging student and community needs
  • Design and lead systems to collect and track student data across programs
  • Design and lead systems to evaluate programs’ effectiveness and impact


  • Collaborate with Burton Community School coordinators and staff to support overall Beacon programming, activities, parent communication, and other duties as assigned
  • Participate in ongoing professional development throughout the year
  • Demonstrate leadership at all times and serve on the Burton Community School ’s leadership team
  • Take on additional projects and duties as needed and/or as requested by Bayview Beacon Director
  • Comply with the Bayview Y’s policies and procedures, and laws pertaining to the operation of the Bayview Y
  • individual and group case management services, workshops for youth and adults, leadership clubs and activities, and academic support programs

Family Partnerships

  • Support in the development of effective family partnership practices for Case Management students and PACE Extended Learning, including the development of a monthly family newsletter, connecting family programs and events to student learning, family referrals for additional support as needed or requested
  • Support ISS and PACE staff to implement strength-based strateigies when interacting with families during Burton Community School events, as well as case management sessions, Individualized Education Plan (IEP) meetings and Student Success Team (SST) meetings.


Definition: The skills and knowledge required to obtain the position. 

  • S/he must be at least 23 years of age
  • BA/BS in Social Work, psychology /education or related field required; MSW/LCSW preferred
  • Bilingual in Samoan, Spanish, Cantonese or Vietnamese preferred
  • Passion for social justice and knowledge of the Bayview/Hunters Point and Portola District communities, their residents, and a desire to make a difference with this population both at Burton High School and in those communities preferred
  • Strong understanding of, and commitment to, youth development principles and knowledge of issues facing students of color, low-income students and the communities where they live
  • Proven experience in truancy intervention, collaboration with school staff, and school services
  • Proven experience in program design, implementation and evaluation
  • Excellent facilitation and public speaking skills; strong written communication skills
  • Exceptional at building relationships with all stakeholders - children, adults, parents, staff, teachers, administration, the Y and community members
  • Strong sense of personal responsibility; self-starter with exceptional organizational skills and follow through, and talented at multitasking
  • Demonstrates creativity, flexibility, humility, and eagerness to learn
  • Strong supervision skills; know how to grow, motivate and maintain a strong team
  • Team player with proven ability to work with people from a variety of different ethnic, socio-economic, educational, religious, sexual and generational backgrounds.


  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis 
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees

Level of Language Proficiency

Bilingual in Samoan, Spanish, Cantonese or Vietnamese preferred.

Professional Level


Minimum Education Required

4-year degree

How To Apply


If interested in applying, please email (subject “Integrated Student Supports Director”) a cover letter and resume (saved as “Lastname_CoverLetter” / “Lastname_Resume”):


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

We encourage women and people of color to apply.