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Part time Cantonese Line Management Specialist

Posted by
San Francisco-Marin Food Bank
|
San Francisco, CA
New
|
Published 13 days ago

The San Francisco-Marin Food Bank is comprised of a dedicated team of approximately 210 staff working collaboratively to provide close to 50 million pounds of food to over 210,000 people in the Bay Area – a region where 1 in 4 people are at risk of hunger. Join our friendly, collaborative and hardworking Programs team. We’re looking for a talented professional to fill the position of Cantonese Line Management Specialist- Part time will assist SFP by engaging with participants, occasionally distribute food boxes, maintain a safe work environment, and help manage the distribution lines for the San-Francisco-Marin Food Bank.

Position Summary

The SF- Marin Food Bank’s (SFMFB) mission is to end hunger in San Francisco and Marin. The Supplemental Food Program (SFP) is a federal program that provides a monthly box of nutritious USDA food to low-income seniors. The Temporary Line Management Specialist will assist SFP by engaging with participants, occasionally distribute food boxes, maintain a safe work environment, and help manage the distribution lines. 

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Provide excellent customer service to program participants
  • Responsible for managing distribution lines at SFP distribution sites in San Francisco County. This includes setting up stanchions for the line, directing participants to check-in and distribution, and answering participant questions
  • Ensures social distancing if needed and other public health best practices among participants
  • Works with SFP team to have a well-run distribution including, but not limited to: line management, issuing food boxes to participants, distribution set-up and breakdown.
  • Ensures distributions are a friendly and positive experience for everyone, creating a welcoming and respectful atmosphere
  • Work is performed at 10 different sites, some with multiple distributions, throughout San Francisco, based in churches, public housing sites and recreation centers. 
  • Other duties as assigned

QUALIFICATIONS

  • Bilingual in Cantonese
  • Ability to communicate clearly and concisely
  • Be able to resolve conflicts (assist dissatisfied participants), good problem-solving skills.
  • Excellent organizational skills, able to multitask 
  • Ability to work and interact well with individuals from a variety of socioeconomic backgrounds in a culturally diverse environment

SCHEDULE

  • The schedule changes from week to week.
  • The schedule for the month is given a month ahead of time. 
  • A typical schedule is from 9am to 1:15pm (occasionally until 2-3pm) for 2 to 5 days a week. 
  • This position is approximately 65-70 hours per month and can vary from 10 to 20 hours a week. 
  • Additional hours will be available on an as needed basis

 PHYSICAL DEMANDS AND WORK ENVIRONMENT:

(The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

ENVIRONMENT: Required to work outside in inclement weather when necessary

FINGER DEXTERITY: Requires typing on standard computer.

TALKING: Ability to speak on phone and video calls .

HEARING: Able to hear average or normal conversations and receive ordinary information.

REPETITIVE MOTIONS: Frequent and regular movements using the wrists, hands, and fingers.

AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to view computer screens and documents.

PHYSICAL STRENGTH: Ability to lift 30 lbs. to 40 lbs. 

COMMUNICATION AND COGNITIVE REQUIREMENTS

REASONING ABILITY: Ability to apply principles of logical or scientific thinking to a wide range of complex intellectual and practical problems.

MATHEMATICS ABILITY: Ability to perform advanced math skills, use decimals to compute ratios and percentages, and to draw and interpret graphs.

LANGUAGE ABILITY: Cantonese 

SALARY: pay grade 3 pay range $45,521.88 to $50,579.18

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

The San Francisco-Marin Food Bank is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Position covered by OPEIU Local 29 Bargaining Unit

APPLY HERE: Careers - We're Hiring! | San Francisco-Marin Food Bank (sfmfoodbank.org)

The San Francisco-Marin Food Bank is comprised of a dedicated team of approximately 210 staff working collaboratively to provide close to 50 million pounds of food to over 210,000 people in the Bay Area – a region where 1 in 4 people are at risk…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Professional Level
    Professional

Benefits

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Level of Language Proficiency

Cantonese

Cantonese

Location

Temporarily Remote
Work must be performed in or near San Francisco, CA
Associated Location
900 Pennsylvania Ave, San Francisco, CA 94107, USA

How to Apply

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