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Student Affairs Associate

Posted by
Washington English Center | Washington, DC
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Washington English Center


New
|
Published 21 days ago

The Student Affairs Associates have duties related to student recruitment, registration, and retention, as well as data management and reporting. As one of the first points of contact for prospective and returning students, they are ambassadors of our school. They ensure students feel welcome and connect them with appropriate services, including Washington English Center and partner organization services. The Student Affairs Associates report to the Director of Academic Programs and work closely with the Student Affairs Manager.

Hours are negotiable. Washington English Center is seeking two part-time employees, and between the two positions there are morning, evening, and weekend hours available.

Job Duties:

Registration:

  • Register students (oversee placement tests, advise students on course selection, assist students with registration form, conduct daily financial transactions)
  • Enter registration data into student database
  • Facilitate scholarship process for eligible students

Recruitment and Retention:

  • Respond to inquiries related to programs via email, phone, social media, and in-person
  • Update promotional materials (website, social media, flyers, brochures, etc.)
  • Coordinate, market, and publicize programs in English and other languages
  • Send promotional messaging to students
  • Help expand our list of community partners and send them promotional materials
  • Help to arrange free PSAs and paid advertisements
  • Act as an ambassador at community hearings, events, festivals, and other appropriate venues
  • Call previous-term students to encourage enrollment and record call data 
  • Follow up with students with extended absences and record call data

Data Management and Reporting:

  • Assist in preparing student reports for internal use and for grant reporting 
  • Work with the student affairs manager to enter and manage student data in electronic and paper files
  • Work with the student affairs manager to execute testing: identify and notify students needing tests, administer testing, and grade and input scores
  • Work with the student affairs manager to follow up with certain students about employment status

Student Services:

  • Maintain knowledge of local organizations that provide educational, financial, healthcare, childcare, legal, and employment-related services, and make referrals when appropriate
  • Assist in informing students about programs and activities via class announcements, email, social media, and in-person
  • Assist in notifying students of class cancellations via the website, social media, and by changing the office voicemail
  • Identify student candidates to feature in WEC publications

Other duties as assigned.

Required Qualifications:

  • Strong organizational and interpersonal skills
  • Computer skills: especially spreadsheet and data manipulation; social media; and willingness to learn WEC’s student information systems 

Preferred Qualifications:

  • Fluency in a language other than English is strongly preferred
  • Experience with immigration issues and/or a background in ESOL

The Student Affairs Associates have duties related to student recruitment, registration, and retention, as well as data management and reporting. As one of the first points of contact for prospective and returning students, they are…

Details at a glance

  • On-site Location
  • Part Time Schedule

How to Apply

To apply: Please send a resume and a cover letter addressed to Jessie Ebersole, Director of Academic Programs, to jebersole@washingtonenglish.org

To apply: Please send a resume and a cover letter addressed to Jessie Ebersole, Director of Academic Programs, to jebersole@washingtonenglish.org

Location

2200 California St NW, Washington, DC 20008

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